McDonald's

3.7
1532 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
900 W Burbank Blvd, Burbank, CA
91506, United States

Hours

Reviews

3.7
1,532 reviews
5 stars
651
4 stars
314
3 stars
248
2 stars
115
1 star
204

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently reported poor service, including long wait times, incorrect orders, and rude staff.

Food Quality

Many reviews highlighted issues with food quality, including cold items, incorrect orders, and complaints about freshness.

Cleanliness

Several customers noted cleanliness issues, particularly in dining areas and restrooms.

Pricing Concerns

Customers expressed dissatisfaction with rising prices, feeling that the value for money has decreased.

Positive Experiences

Despite the negative feedback, some customers praised specific staff members for their friendliness and efficiency, as well as the overall food quality at times.
  • GC
    Gordon Clough
    Nov 6, 2025
    5.0
    Reyes Rocks
  • JC
    Jason CHEN
    Oct 15, 2025
    1.0
    I ordered the large meal for to go and the fries only half full, I thought it might fall out of the container but the paper bag has no sign of it
  • AI
    Alona Ilchuk
    Sep 23, 2025
    1.0
    I used drive through and service was horrible, speakers did not work properly and I couldn’t hear cashier at all. They charged me $0.50 for 2 extra sauces and they did not put any sauces at all!! I was so pissed when I did not find any sauces in my bag when I got home.
  • MC
    Marcella Conboy
    Sep 23, 2025
    3.0
    It's just so expensive now ... I understand everything is expensive but a dam hashbrown is almost $4!!! It's. POTATO!!! I dunno. McDonald's definitely used to be my go-to not the case these days.
  • AS
    araceli Salas
    Sep 18, 2025
    1.0
    Muy mall servicio hay una muchacha que que es como supervisora mal educada no nos quiso atender deverian de poner personas que amen su trabajo si van a atender bien alas personas para que trabajan mal servicio y grosera

Frequently Asked Questions About McDonald's

What are the regular operating hours for McDonald's at 900 W Burbank Blvd?

McDonald's at 900 W Burbank Blvd is open from 4:00 AM to 11:00 PM Monday through Thursday and Sunday. On Friday and Saturday, hours are from 5:00 AM to 10:00 PM.

When is the drive-thru service available at this McDonald's location?

The drive-thru is open from 4:00 AM to 11:00 PM Monday through Thursday and Sunday. On Friday and Saturday, it operates from 4:00 AM to midnight.