Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.8
1,511 reviews
5 stars
662
4 stars
345
3 stars
214
2 stars
100
1 star
190
What are people saying?
AI-generated from recent customer reviews
Service Issues
Many customers reported poor service, including rude staff, long wait times, and incorrect orders.
Food Quality
Several reviews mentioned food quality issues, such as incorrect orders, cold items, and unsatisfactory taste.
Cleanliness
The restaurant was generally noted as clean, with some positive mentions of the play area for kids.
Customer Experience
Mixed experiences with customer service, with some staff praised for their friendliness while others were criticized for being unhelpful.
App and Ordering
Issues with the mobile app and self-order kiosks were frequently mentioned, leading to frustration among customers.
- JEJose EstradaNov 8, 20255.0I've been eating McDonald's for about 30 years now. On November 8th of 2025 at approximately 1:45pm I ordered one cheeseburger and one hamburger in this location. By far those two were the most delicious McDonald's burgers I've ever had in my life. They tasted exactly as a McDonald's usually does, but for some reason everything on it was perfect and I wasn't even that hungry so I won't put it in the hunger, it was just perfectly made burgers and I loved it. Kudos yo whoever prepared them for me! You made my day
- NMNeon MattelNov 4, 20255.0We always come to this restaurant here on this side of town. Compared to most McDonald’s this place is not “perfect” but they have provided great customer service and delicious food to our satisfaction. I have nothing but goodness to say about this location we love this McDonald’s restaurant. Keep up the good service and food. Don’t let anyone steal your shine.
- DCDomenico Alberto Chea CarrascoOct 29, 20253.0Buena atención aunque no doy muy amante de comer esta comida siempre mis hijos van por algo
- VLValeria LazarevaOct 29, 20251.0The service experience was quite unpleasant. I understand that the staff may be busy, but it would be nice to show a bit more attention to customers. Instead of taking my payment at the counter, I was told to place my order through the Skip the Line / Self-Order kiosk. My order didn’t start preparing right away because payment wasn’t completed immediately — even though I was standing right there. Later, the cashier also asked for more money, even though I had provided the exact amount.
- IRIsabella RamirezOct 19, 20251.0I ordered a PLAIN double cheese burger and they gave me a double cheeseburger with pickles, a lot of onions, ketchup, and mustard. I had to throw the burger away because I’m highly allergic to onions, so I couldn’t even eat it. Lastly, I ordered a happy meal with sweet and sour sauce, and they couldn’t even get that right. Instead of sweet and sour, they gave me tangy bbq sauce. This was not a good experience and I DO NOT recommend going to this location
Frequently Asked Questions About McDonald's
What are the operating hours of McDonald's in Burbank?
McDonald's in Burbank operates 24 hours a day, 7 days a week, including holidays.
Does this McDonald's location offer delivery services?
Yes, delivery is available at all times through the McDonald's app and online ordering platforms.
Is there a drive-thru available at this McDonald's?
Yes, the McDonald's in Burbank has a drive-thru service open 24/7 for your convenience.
What types of payment are accepted at this McDonald's?
You can pay with American Express, Android Pay, Apple Pay, cash, Discover, Mastercard, and Visa cards.
Does McDonald's in Burbank have any mobile apps for ordering?
Yes, you can use the McDonald's app available on both Apple App Store and Google Play Store for quick ordering and rewards.
What on-site services does this McDonald's provide?
Services include drive-thru, gift cards, McDelivery, mobile offers, mobile ordering, and free WiFi.
Where is McDonald's located in Burbank?
The McDonald's is located at 1701 West Olive Avenue, Burbank, CA 91506.
Are there other food options nearby McDonald's in Burbank?
Yes, nearby food places include Cali Ice Cream & Yogurt, Donut Prince coffee shop, Sushi Dake Japanese restaurant, and 7-Eleven convenience store.
What nearby services can I find close to McDonald's in Burbank?
Close by are Cali Nails Facial Waxing Beauty Supply & Gifts, Advanced Dermatology Center, Karen Pharmacy, and Olive Cleaners for your health, beauty, and laundry needs.
Are there any wellness or spa facilities near McDonald's in Burbank?
Yes, you can visit 5 Star Body and Foot Massage, Spa Lashes, or The Body Sculpt LA for relaxation and skincare treatments nearby.