Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.7
1,065 reviews
5 stars
464
4 stars
230
3 stars
150
2 stars
69
1 star
152
What are people saying?
AI-generated from recent customer reviews
Service Issues
Customers frequently reported long wait times, incorrect orders, and poor communication from staff.
Food Quality
Mixed reviews on food quality, with some experiencing cold or improperly prepared items, while others enjoyed fresh and hot meals.
Cleanliness
Inconsistent cleanliness reported, with some praising the clean bathrooms and dining area, while others noted dirty conditions.
Staff Attitude
Customer service experiences varied, with some praising friendly staff and others reporting rude or unhelpful interactions.
Menu Accessibility
Issues with the menu display and order accuracy were highlighted, causing frustration among customers.
- LAL Ang4 days ago4.0Pretty clean place, service was friendly and professional. Like other locations, they seem to be leaning towards automation and drive thru business.
- DYDerek Younan4 days ago1.0Takes way too long and they make you park and wait. The menu screen has been broken for a long time. I ordered online and still waited 20 minutes
- JMJoseph MarquezOct 31, 20255.0Great customer service threw the drive threw
- RBronald bojanglesOct 23, 20255.0THIS IS THE BEST PLACE TO BE. DIEGO SAVED MY LIFE AND HELPED GIVE 100 RESCUE DOGS HOMES. IS GOATED!! type🥷 bless 🆙
- AGAra GemOct 20, 20251.0First of all, you can’t even see the menu AT ALL. Their menu screen is black and has been broken for as long as I can remember. Terrible management. The employees don’t even speak English, and it took over 10 minutes in line even though all I got was a coffee. The “renovation” is also awful.
Frequently Asked Questions About McDonald's
What are the operating hours for McDonald's Burbank location?
McDonald's in Burbank is open daily from 4:00 AM to 11:00 PM.
When is the drive-thru at this McDonald's open?
The drive-thru operates daily from 4:00 AM to 11:00 PM.
What are the delivery hours for this McDonald's?
Delivery is available every day from 5:00 AM to 11:45 PM.
Which payment methods are accepted at this McDonald's?
They accept American Express, Android Pay, Apple Pay, Cash, Discover, Mastercard, and Visa.
What services does this McDonald's location offer?
Services include DriveThru, Gift Cards, McDelivery, Mobile Offers, Mobile Ordering, and WiFi.
Can I order McDonald's for delivery or pickup online?
Yes, you can order online for delivery or pickup via the McDonald's website or app.
What are some nearby dining options around this McDonald's?
Nearby dining options include Wingstop, Popeyes® Louisiana Kitchen, Taco Bell, Yoshinoya, Niko Niko Sushi, and Pizza Hut.
Are there any nearby fitness facilities close to McDonald's Burbank?
Yes, Kali Fitness is a nearby gym and fitness training venue for customers looking to work out.
What nearby spas and beauty salons are close to this McDonald's?
Nearby options include Inails & Spa, Canna Spa, Chaba Thai Spa, Supercuts, Quick Cuts, and Rose Nails.
How can nearby establishments like Kaiser Permanente and DaVita Burbank Dialysis benefit customers visiting McDonald's?
Customers visiting McDonald's can conveniently access healthcare services at nearby Kaiser Permanente medical center and DaVita Burbank Dialysis clinic.