Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.7
1,077 reviews
5 stars
469
4 stars
231
3 stars
150
2 stars
70
1 star
157
What are people saying?
AI-generated from recent customer reviews
Order Accuracy
Multiple customers reported issues with incorrect orders and missing items.
Service Speed
Customers frequently mentioned long wait times, particularly in the drive-thru and for mobile orders.
Customer Service
Feedback varied widely, with some praising friendly staff while others criticized rudeness and lack of professionalism.
Cleanliness
Some reviews noted cleanliness in the dining area, but others pointed out dirty conditions and poorly maintained facilities.
Menu Issues
Several customers experienced problems with the menu display and availability of items, including broken screens and missing sauces.
- CCCeleste2 days ago5.0All I can say is the french fries were fresh
- VTVivianne TorresDec 22, 20251.0the last 3 times i’ve been here they have gotten my order wrong, which i understand mistakes happen, bus the customer service is not good, no apologies and they took long to remake it
- MTModern Bird TravelsDec 13, 20251.01/5 stars - Disappointing Experience at McDonald's I'm writing to express my disappointment with my recent visit to McDonald's. I stopped by the drive-thru, hoping to grab a quick bite, but unfortunately, the menu system was destroyed and blacked out, which significantly delayed my order. Upon finally placing my order, I was informed that they were out of several sauces, which was a letdown. As a customer, I understand that mistakes happen, but the overall experience fell short of my expectations. I hope the management takes steps to address these issues to provide a better experience for their customers.
- DUDorila UlloaDec 10, 20251.0Pedi un sándwich de desayuno y no me dieron lo que yo pedí, el cafe no le pusieron azúcar, fue una orden en linea.
- LSLUIS SALINASDec 3, 20251.0They don't attend people, orders take to long, the service lacks of professionalism. Manager is rude and she just stand there on the phone, bad service
Frequently Asked Questions About McDonald's
What are the operating hours for McDonald's Burbank location?
McDonald's in Burbank is open daily from 4:00 AM to 11:00 PM.
When is the drive-thru at this McDonald's open?
The drive-thru operates daily from 4:00 AM to 11:00 PM.
What are the delivery hours for this McDonald's?
Delivery is available every day from 5:00 AM to 11:45 PM.
Which payment methods are accepted at this McDonald's?
They accept American Express, Android Pay, Apple Pay, Cash, Discover, Mastercard, and Visa.
What services does this McDonald's location offer?
Services include DriveThru, Gift Cards, McDelivery, Mobile Offers, Mobile Ordering, and WiFi.
Can I order McDonald's for delivery or pickup online?
Yes, you can order online for delivery or pickup via the McDonald's website or app.
What are some nearby dining options around this McDonald's?
Nearby dining options include Wingstop, Popeyes® Louisiana Kitchen, Taco Bell, Yoshinoya, Niko Niko Sushi, and Pizza Hut.
Are there any nearby fitness facilities close to McDonald's Burbank?
Yes, Kali Fitness is a nearby gym and fitness training venue for customers looking to work out.
What nearby spas and beauty salons are close to this McDonald's?
Nearby options include Inails & Spa, Canna Spa, Chaba Thai Spa, Supercuts, Quick Cuts, and Rose Nails.
How can nearby establishments like Kaiser Permanente and DaVita Burbank Dialysis benefit customers visiting McDonald's?
Customers visiting McDonald's can conveniently access healthcare services at nearby Kaiser Permanente medical center and DaVita Burbank Dialysis clinic.