Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Many customers reported issues with incorrect orders, missing items, and wrong charges.
Service Quality
Feedback indicates a mix of experiences with staff, ranging from friendly and efficient to rude and unprofessional.
Food Quality
Customers expressed dissatisfaction with food quality, including stale fries, hard cookies, and improperly cooked items.
Cleanliness
While some reviews praised the cleanliness of the location, others noted dirty tables and unsanitary conditions.
Speed of Service
There were complaints about slow service, particularly in the drive-thru and curbside pickup.
ML
Megan Lehrer
4 days ago
3.0
We went through the drive thru and the food was alright but when the woman was taking my payment, she asked me for my pin for my EBT card…. I thought this was extremely odd and unprofessional. I was very shocked because I thought everyone knew how personally confidential someone’s pin to any card is…
HH
Hell Purr (Helper)
Dec 22, 2025
1.0
Very disappointed and we are never going back
SP
Sallyann Pham
Dec 9, 2025
1.0
I don't normally write reviews but man. I am so mad and upset that I was charged 12.99 for a cookie tote that had cookies that were hard as rocks.
I was a bit sticker price shocked at the price as I heard the price for this so called "cookie tote" was much lower than what I was being charged for but I brushed it off thinking I was going to be able to enjoy nice warm and gooey cookies on the drive home. I literally had to use my teeth to tear through cookies I purchased. I'm only dealing with this and eating them because who just throws away money in this economy.
I literally cannot eat these cookies without gnawing at them. Heck I feel like I can hurt someone pretty bad if I throw these just right at someone.
IM SO DISAPPOINTED.
EE
Ella
Nov 25, 2025
1.0
Despite my repeated requests that the kids' meal include extra fries and not an apple, they neither gave me extra fries nor an apple.
DK
derek “Kantoons”
Nov 15, 2025
1.0
Midonald tbh be mad lacking with the sauces only gave me one sauce in my whole order??