McDonald's

3.8
968 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
2505 E Imperial Hwy, Brea, CA
92821, United States

Hours

Reviews

3.8
968 reviews
5 stars
425
4 stars
227
3 stars
134
2 stars
64
1 star
118

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback indicates a significant inconsistency in customer service, with many reviews highlighting rude staff, incorrect orders, and poor management responses.

Food Quality

Several customers reported issues with food quality, including cold meals, incorrect orders, and concerns about freshness, particularly with fries and other items.

Play Area

The indoor play area is frequently mentioned positively, with many customers appreciating its cleanliness and suitability for children.

Order Accuracy

Numerous reviews express frustration over incorrect orders and missing items, especially in drive-thru and online orders.

Cleanliness

While some customers noted cleanliness in certain areas, others reported unsanitary conditions, particularly in restrooms and food preparation areas.
  • BS
    Breanne Sotelo
    Nov 17, 2025
    1.0
    I didn’t know McDonald’s workers didn’t have to wear gloves when scooping fries into fries carton. As the ladies were scooping fries it was touching their hands then going into the carton. I don’t think that’s sanitary but the lady taking my order said it was fine?
  • MN
    mario nunez
    Nov 10, 2025
    1.0
    Is not just about this location most places I have to wait till they open the lobby I have a big truck not able to go thru drive thru I ask a lady if I could order breakfast she said I have to wait till the lobby is open at 6am is 5:40am . Couldn’t they just take my order. If is policy they are following then they need to change that
  • MH
    Michael Harman
    Oct 26, 2025
    4.0
    McDs brought back their popular version of the board game Monopoly. Maybe trying to re-capture some lost sales from the days when those two 'M' words were synonymous. Nevertheless, they are the consistent standby when the family is hangry!
  • SG
    Sanis the pun goddess
    Oct 15, 2025
    1.0
    The past few times I’ve gone here. It’s just been a mess. Today they just completely gave me someone else’s order. I told the guy at the first window. I ordered online and already gave my code at the drive-through. And then the guy at the second window didn’t even look at me just put food outside the window And ignored me when I asked if it was my items. They gave me someone else’s order entirely. And their order sucks it’s not even good. Immediately starting my day disappointed
  • MB
    Malachi Brown
    Oct 14, 2025
    5.0
    Large fries . They came out quick. So therefore I had to let the manager know the fries were old and not fresh. In response, the manager gave a coupon of appreciation for a free Mc Café beverage.

Frequently Asked Questions About McDonald's

What are the regular operating hours for McDonald's at 2505 E Imperial Hwy, Brea, CA?

McDonald's at 2505 E Imperial Hwy is open daily from 5:00 AM until midnight (12:00 AM).

Does this McDonald's location offer drive-thru service?

Yes, drive-thru service is available daily from 5:00 AM until midnight (12:00 AM).