At Bella Gelateria, we’ve been making award-winning gelato in Vancouver since 2010. Our journey in gelato started with a passion to be the best possible, focusing on true artisanship, quality and flavour. Using only the best ingredients, we work with local farmers and feature flavours that aren’t manufactured, but handcrafted and change with the seasons. With each bite, we watch our customers go on a flavour experience of Italy, and enjoy every moment you share with us!
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.