Pizza RestaurantFast Food RestaurantChicken Wings RestaurantTake Out RestaurantRestaurantRestaurant Delivery ServicePizza Hut
Find your nearby Pizza Hut® at 2337 N Chester in Bakersfield, CA. You can try, but you can’t OutPizza the Hut. We’re serving up classics like Meat Lovers® and Original Stuffed Crust® as well as signature wings, pastas and desserts at many of our locations. Order online or on the mobile app for carryout, curbside or delivery.
Many customers reported rude and unprofessional behavior from staff, leading to a negative experience.
Order Accuracy
Numerous reviews highlighted issues with incorrect orders, missing items, and poor communication regarding order status.
Food Quality
Several customers expressed dissatisfaction with the quality of food, including cold, burnt, or improperly cooked items.
Delivery Issues
Customers frequently experienced delays and problems with delivery, including orders that never arrived.
Positive Experiences
Despite the negative feedback, some customers praised the food quality and friendly service from specific staff members.
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Christoffer H
Dec 26, 2025
1.0
When I'm told that my pizza is ready there is an expectation that it is ready when you say it is. Not 5 minutes after that. Trying to play games with your own metrics is not a good look
AA
Avi Arora
Dec 17, 2025
1.0
I had a very disappointing experience at this Pizza Hut location, and it was mainly due to the unprofessional and careless behavior of the staff. I came in expecting the usual friendly service that Pizza Hut is known for, but what I received was the complete opposite.
From the moment I walked in, the staff seemed uninterested and annoyed. No one greeted me, and I stood at the counter for several minutes before anyone even acknowledged my presence. When I finally placed my order, the employee taking it acted rushed and impatient, barely listening and cutting me off mid-sentence. It honestly felt like I was inconveniencing them just by being there.
The wait time was much longer than promised, and there was no communication or apology for the delay. When I asked politely about my order, the response I got was rude and dismissive, as if I was asking for something unreasonable. Other customers around me were clearly frustrated as well, which says a lot about how poorly the situation was being handled.
When the food finally arrived, it was carelessly packed, and part of the order was incorrect. Instead of apologizing and fixing the mistake, the staff member argued with me and acted defensive, which only made the experience worse. Customer service should be about resolving issues, not escalating them.
I understand that restaurants can get not busy, but that is no excuse for rude behavior, lack of communication, and zero accountability. A little courtesy and professionalism would have gone a long way. Unfortunately, this visit left a very bad impression, and I will seriously think twice before returning to this Pizza Hut location again
DE
Diablo ElNacio
Dec 16, 2025
1.0
I called this pizza hut to see if they are selling the $2.00 personal pizzas at 3:42pm today and they said yes and when we arrive there at 5:45pm and they said that they were never selling them at all thats considered False Advertisement thats wrong all the way so everyone beware they dont honor the Advertisements at all!!!
SB
Sabi Bhinder
Dec 3, 2025
1.0
I came to get a pizza from them and the pizza was moldy and the pizza was very bad. There was a very bad smell coming from the pizza.
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Jeremiah Goco
Dec 3, 2025
1.0
Do not order online. You will still have to get in line even if you place your order way ahead of time. Cashier is rude and makes you stand in line and gives you option to cancel instead. Again, DO NOT ORDER ONLINE, defeats the purpose entirely.