McDonald's

3.2
1247 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
6707 Panama Lane, Bakersfield, CA
93313, United States

Hours

Reviews

3.2
1,247 reviews
5 stars
401
4 stars
230
3 stars
166
2 stars
94
1 star
356

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted rude and unhelpful staff, with many customers expressing frustration over long wait times and incorrect orders.

Order Accuracy

A significant number of customers reported receiving incorrect or incomplete orders, leading to dissatisfaction.

Cleanliness and Maintenance

Several reviews mentioned dirty tables and poor restaurant conditions, contributing to a negative dining experience.

Speed of Service

Many customers experienced long wait times, both in the drive-thru and for in-store orders, often exceeding 30 minutes.

Food Quality

Customers frequently complained about the quality of food, citing issues like stale items and poor preparation.
  • JB
    Jose “JoJo” Burgueno
    1 day ago
    3.0
    Service seems a little slow, ordered through the app ahead of time and even when i got there it took 10-15 minutes to get my order. And they forgot the sauces i had requested
  • KM
    Katie Morrison
    Nov 16, 2025
    1.0
    Absolutely horrible service, they need to change the oil for the fryers.waited 30 mins for a 20pc meals
  • MK
    Mikyong Kim
    Nov 15, 2025
    1.0
    I was waiting for change at the ordering and payment window. Then, a truck stopped in front of us at the pickup window, blocking us, and she was paying there. What was going on? Why was she paying at the pickup window, and what was the employee doing to pay for it? What was going on during the busy morning hours?
  • WD
    wHoLiO Diaz
    Nov 7, 2025
    1.0
    This gotta be the slowest McDonald's in kern county
  • DR
    David Rodriguez
    Oct 26, 2025
    1.0
    The white girl manager that was wearing a mask I don’t know if she wears it every but she was delaying my order on purpose. It’s so rude and unprofessional she should get fired if her pettiness gets in the way for good customer service. It was literally one sandwich I was waiting for 30 minutes, so I see no reason for it to take so long.

Frequently Asked Questions About McDonald's

What are the operating hours for McDonald's at 6707 Panama Lane in Bakersfield?

McDonald's is open 24 hours every day except Friday and Saturday when delivery service is available from 5:00 AM to 12:30 PM.

Does McDonald's offer drive-thru service at this location?

Yes, the McDonald's at 6707 Panama Lane offers 24/7 drive-thru service.