Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Customers consistently reported extremely long wait times, often exceeding 30 minutes, even during non-peak hours.
Order Accuracy
Many reviews highlighted issues with incorrect orders, missing items, and food preparation mistakes.
Staff Attitude
Numerous customers described staff as rude or unprofessional, with complaints about poor customer service and lack of attentiveness.
Cleanliness
Several reviews mentioned dirty conditions in the restaurant, including unclean tables and unsanitary food preparation.
Food Quality
Customers expressed dissatisfaction with the quality of food, citing stale items and poor taste.
AU
A Google User
Jan 2, 2026
1.0
Asked for 2 hot n spicy mcchickens and they gave me one and just a normal mcchicken😒
AP
Alejandro Patino
Dec 18, 2025
1.0
I waited In the drive thru for 10 minutes and they did not have anything because they were cleaning the machine at 7pm.
HK
Harpreet Kaur
Dec 3, 2025
1.0
Very bad service, made me wait for a very long time to place this order.
CC
Coby
Nov 25, 2025
1.0
Ordered breakfast through app, waited 45 minutes in drive thru because workers are slow, by the time I get to window, they tell me breakfast is over; never got my money back. This McDonald’s and it’s workers will steal your money.
JB
Jose “JoJo” Burgueno
Nov 23, 2025
3.0
Service seems a little slow, ordered through the app ahead of time and even when i got there it took 10-15 minutes to get my order. And they forgot the sauces i had requested