Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.5
1,508 reviews
5 stars
587
4 stars
295
3 stars
263
2 stars
85
1 star
278
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers reported rude and unprofessional behavior from staff, particularly management, leading to a negative dining experience.
Order Accuracy
Numerous reviews highlighted issues with incorrect orders, missing items, and poor handling of complaints regarding order mistakes.
Cleanliness
Some customers noted that the dining area was clean, but others reported unsanitary conditions and issues with food quality.
Service Speed
Customers frequently mentioned slow service times, especially in the drive-thru, with long waits for food and orders.
Food Quality
Feedback on food quality was mixed, with some enjoying the food while others complained about cold, poorly prepared items.
- BMBraulio MartinezNov 12, 20251.0They got my order wrong do not recommend coming to this one
- CCChris.Nov 9, 20251.0the workers had a little attitude especially the guy with a neck cross tattoo they just tossed my cookies in the bag and ignored us when we said thank u 😒they need new better employees
- JLJay LlanesNov 1, 20251.0Worst service in any foodservice spot in Bakersfield. Maybe if they had 1 person helping the customers instead of everyone hiding in the back to purposefully not attend anyone it would be slightly better
- MBMark BarrettOct 27, 20255.0My experience so far has been consistent food and fast delivery. Most the time the stores clean.
- RJRasha JeriesOct 24, 20251.0I had a very disappointing experience at this McDonald’s. The manager and one of the workers were extremely rude and unprofessional. They showed no respect to customers and didn’t handle the situation properly. I expect better customer service and attitude from McDonald’s staff.
Frequently Asked Questions About McDonald's
What are the regular store hours for this McDonald's location?
This McDonald's in Bakersfield, CA is open daily from 6:00 AM to 9:00 PM.
What are the drive-through hours at this McDonald's?
The drive-through is open every day from 5:00 AM to midnight.
Can I get delivery from this McDonald's?
Yes, delivery is available daily from 5:00 AM to 11:30 PM.
What delivery and pickup services does this McDonald's offer?
This location offers curbside pickup, delivery, same-day delivery, and no-contact delivery services.
Are there any apps I can use to order from McDonald's?
Yes, you can order using the McDonald's app available on the Apple App Store and Google Play Store.
What payment methods are accepted at this McDonald's?
This location accepts American Express, Android Pay, Apple Pay, cash, Discover, Mastercard, and Visa.
Does this McDonald's have a rewards program?
Yes, MyMcDonald's Rewards allows you to earn points for free food. More info is available on their website.
Is there a nearby park where customers can relax after visiting McDonald's?
Yes, Monache Meadows Sequoia National Forest is nearby, a great place to enjoy nature after your meal.
What other dining options are close to this McDonald's?
Nearby dining includes Kalbi King Korean BBQ & Sushi, Firehouse Southwest Station sports bar, and Spencers Cafe.
Are there services near this McDonald's for vehicle care?
Yes, there are several nearby, including Sparkling Image Car Wash, Jiffy Lube, Sparkling Image Express Oil Change, and Mobil One Lube Express.