Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Numerous reviews highlighted poor customer service, with staff being described as rude, overwhelmed, and unhelpful.
Order Accuracy
Many customers reported frequent issues with incorrect orders and missing items, leading to dissatisfaction.
Speed of Service
While some customers noted fast service, many others experienced long wait times, especially in the drive-thru.
Food Quality
Food quality was inconsistent, with some customers enjoying their meals while others received cold or poorly prepared items.
Cleanliness and Atmosphere
The cleanliness of the location received mixed reviews, with some praising it while others reported unsanitary conditions.
LW
LaShone Williams
5 days ago
5.0
Notall of em, but, Coffee Rd,,, that's a great 1!
RS
Romans Tree Service
Nov 6, 2025
4.0
Great costumer service!
DM
Destinee Martinez
Oct 29, 2025
2.0
Went one night to get my kids something to eat. It’s getting late and I have a fussy baby in the car and like always the line is packed. I place my order, pay and get to the window to pick it up, and they of course got my order wrong and didn’t take down my full order. When I inform the girl at the window she tells me well it’s not her fault because she didn’t take my order so I need to go through the line again if I want to order the other hamburger I want. Horrible customer service skills.
KC
Kevin Chen
Oct 17, 2025
1.0
Horrible staff. Not friendly and seem overwhelmed every time.
MG
Melissa Gordon
Sep 17, 2025
5.0
Just a quick lunch here, the food is McDonald's food lol. The drive thru was fast. My Order is was what I ordered and the fries were warm and crispy just like I like them .
What are the regular operating hours for this McDonald's location?
McDonald's at 4601 Coffee Rd in Bakersfield is open daily from 6:00 AM to 10:00 PM.
What are the delivery hours for McDonald's at this location?
Delivery is available Monday through Thursday and Sunday from 5:00 AM to 11:50 PM, and on Friday and Saturday until 12:50 AM.
Does this McDonald's have a drive-thru, and when is it open?
Yes, the drive-thru is open daily from 5:00 AM to midnight, extending to 1:00 AM on Fridays and Saturdays.
What delivery and pickup services are offered at this McDonald's?
This location offers curbside pickup, delivery, same day delivery, and no-contact delivery services.
What payment options are accepted at this McDonald's?
Accepted payments include American Express, Android Pay, Apple Pay, cash, Discover, Mastercard, and Visa.
How can I order food from this McDonald's using a mobile app?
You can order through the McDonald's app available on iOS and Android, or use the quick order link provided online.
Are there any nearby medical facilities close to this McDonald's?
Yes, Vanguard medical center and Kaiser Permanente Coffee Road Medical Offices are nearby, useful for those visiting for health reasons who want a meal.
What nearby places can customers visit for beauty or spa services around McDonald's?
Hollywood Nails and Salon, Elegant Nail Salon, and Zen Spa are close by, great options to explore before or after your meal.
Are there other dining options near this McDonald's?
Nearby restaurants include Sushi Time for Japanese cuisine, Jersey Mike's Subs for sandwiches, and Sno Shack for ice cream and desserts.
How can nearby public transportation or gas stations assist visitors to this McDonald's?
Visitors can refuel at nearby Sinclair and Shell gas stations, which are helpful stops when driving to or from McDonald's at 4601 Coffee Rd.