Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Numerous reviews highlighted poor customer service, with employees being rude, dismissive, or unhelpful.
Order Accuracy
Many customers reported issues with incorrect orders, missing items, and lack of communication regarding their orders.
Food Quality
While some customers praised the freshness and taste of the food, others experienced cold or poorly prepared items.
Cleanliness
Several reviews mentioned the need for better cleanliness in the restaurant, with dirty tables and unsanitary conditions noted.
Speed of Service
Customers had mixed experiences regarding service speed, with some praising quick service while others complained about long wait times.
AR
Adrian Rey Rodas
4 days ago
5.0
I love McDonald’s
MD
Melissa Denesha
Nov 13, 2025
5.0
Just had breakfast with my aunt at the ming avenue today. Loved it..
CS
Celia Sanchez
Oct 26, 2025
1.0
I wish I could give them a star I get that is busy but why give the option to pay at the register if they are going to ignore you and when you try to get there attention they say give me a second and still goes to keep paking food for the drive thru so did not eat there poor service
MG
Msfixit G
Oct 21, 2025
1.0
After paying for my order through the drive-thru tonight, I was not handed my receipt. I was not offered an explanation or nothing was said about the matter, the male employee just took my card, swiped it and gave it back. He closed the window while I continued to wait because I wanted a copy of my receipt, and didn't seem to notice me even though I was trying to get his attention with my hands. I thought about honking but figured it would sound too loud so I parked my car and knocked on the window. He opened it and I asked if he could please give me my receipt to which he replied "please don't hit the window." I then told him I wasn't hitting the window I was knocking on it to get his attention since he never turned around and there was a long line in back of me waiting. He closed the window again and brought the manager as I continued to wait ANOTHER long while and when he finally opened it, he said I would have to get my receipt from the pick-up window. As the manager stood there I took the opportunity to explain what had happened and that I was being accused of hitting the window which by the way, felt like it was loose when I knocked on it possibly making the employee think for some reason it was being hit, I'm not sure. I don't appreciate being accused of hitting the window as if I was being violent for some reason, which I was not. If they would of tooken the time to possibly review the camera footage, it would of been proven that I was not lying. On top of that, it's rude to assume that your customer does not want a receipt without asking or possibly offering an explanation as to why one is not given. In this case, it seemed like there was no receipt paper left which is understandable but that's the EMPLOYEE'S job to explain. I don't believe I will be returning to this Mcdonald's because even though I have had rude employees in the past at different Mcdonald's, I have never been accused of being violent in any way towards any employee. And for the record, I will continue to ask for my receipt every single time even if it bothers the employees. It is NOT the customer's fault you are in a bad mood and cannot act professionally!
AO
Antonio Olivarez
Sep 25, 2025
5.0
The best 1/4 pounder I've had compared to any McDonald's. The burger buns were soft and fluffy for the filet-o-fish.
What are the McDonald's location hours of operation?
The McDonald's at 4600 Ming Ave, Bakersfield, CA is open from 6:00 AM to 9:00 PM every day of the week.
When is the drive-through open at this McDonald's?
The drive-through is open daily from 5:00 AM to midnight.
What are the delivery hours for this McDonald's?
Delivery service is available from 5:00 AM to 11:30 PM every day.
What types of pickup and delivery services does this McDonald's offer?
This location offers curbside pickup, delivery, same-day delivery, and no-contact delivery options.
Which payment methods are accepted at this McDonald's?
Accepted payments include American Express, Android Pay, Apple Pay, Cash, Discover, Mastercard, and Visa.
Does this McDonald's have a drive-thru?
Yes, this McDonald's location has a drive-thru service available.
How can I order McDonald's online or via an app?
You can order through the McDonald's website or download their app from the Apple App Store or Google Play Store. Links are provided on their profile.
What are some nearby fast food options around this McDonald's?
Nearby fast food options include another McDonald's, Sonic Drive-In, Taco Bros, Tacos La Villa Ming, and Panda Express, giving customers a variety of dining choices.
Are there any nearby grocery or health food stores?
Yes, Basic Nutrition and Nutrition Bebe are nearby health food stores and grocery options.
What other services or amenities are near this McDonald's that customers might utilize?
Nearby services include the WIC Office - Clinica Sierra Vista for health programs, Star Laundry for dry cleaning, and American Ave Car Wash for vehicle cleaning.