McDonald's

3.7
1304 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
5363 Olive Drive, Bakersfield, CA
93308, United States

Hours

Reviews

3.7
1,304 reviews
5 stars
546
4 stars
241
3 stars
246
2 stars
111
1 star
160

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed; while some customers praised friendly staff, others reported rude behavior and poor handling of complaints.

Food Quality

Many customers experienced issues with food quality, including cold fries, incorrect orders, and stale items, although some noted fresh and delicious food.

Order Accuracy

Numerous reviews highlighted problems with order accuracy, with many customers receiving incorrect items or missing food.

Cleanliness

Concerns were raised about cleanliness, including reports of flies and unsanitary conditions in the dining area.

Speed of Service

Service speed varied, with some customers noting quick service while others experienced long wait times, especially in the drive-thru.
  • LN
    Lee Nestor
    Dec 29, 2025
    5.0
    Just passing through. Very nice people.
  • JB
    James Buddell
    Dec 10, 2025
    1.0
    I went through the drive thru and ordered a coke with my meal, but got a dr pepper. The fries were also cold, but i just decided to keep them and not make a fuss because i was in a hurry. I decided to go inside to get the soda replaced though, and when a male worker approached me i explained what happened, and he pointed to a shorter, large older woman with a long blonde braid and a grey sweater (assuming it was a manager.) She walked up in a hostile way and said “what do you want.” In a rude tone. When i explained to her that i wanted a coke, she stomped away and made it for me without saying another word, and barked at her employee to give it to me once it was ready. It was very hostile and dismissive. This, along with the stale fries and the dry, old chicken patty on my sandwich (given to me with no sauce whatsoever), left a bad taste in my mouth. This is the second time my fries have been old and cold from this mcdonalds, and I will not be returning due to that womans nasty attitude. I feel terrible that she’s in charge of others with the way that she spoke to me as well as her coworker.
  • KN
    Ken Nestor
    Dec 5, 2025
    1.0
    Worst McDonald's I have ever been to. The fries had enough salt to drop kick an Elephant. My quarter pounder was dry and tough. They charged me for the large fry I asked for but gave me a medium and when we mentioned it they said oh well sorry and walked away...
  • MR
    Michael Renshaw
    Nov 24, 2025
    2.0
    Why are the employees always hiding in the back you’d think someone would stay up front at the register or check it every few minutes. But what can I say when your in you 30s working fast food as a career what do you expect
  • MB
    Mark Barrett
    Nov 15, 2025
    5.0
    I've only been here a few times in the last couple years but every time went well.

Frequently Asked Questions About McDonald's

What are the daily operating hours of McDonald's at 5363 Olive Drive in Bakersfield?

McDonald's at 5363 Olive Drive is open daily from 5:00 AM to 10:00 PM.

What are the delivery hours for this McDonald's location?

Delivery is available daily from 5:30 AM to 11:30 PM.