McDonald's

3.5
1009 reviews
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Business Details

3360 Panama Lane, Bakersfield, CA
93313, United States
(661) 827-1310
http://www.mcdonalds.com/
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About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
3360 Panama Lane, Bakersfield, CA
93313, United States

Hours

Reviews

3.5
1,009 reviews
5 stars
383
4 stars
173
3 stars
186
2 stars
62
1 star
205

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported poor service, including long wait times, incorrect orders, and unresponsive staff.

Order Accuracy

Many reviews highlighted frequent mistakes with orders, including missing items and incorrect food.

Food Quality

Customers expressed dissatisfaction with food quality, mentioning cold items, greasy food, and poorly assembled orders.

Staff Attitude

Several reviews noted rude or indifferent behavior from staff, contributing to a negative customer experience.

Positive Experiences

Despite the negative feedback, some customers praised friendly staff and good food quality during certain visits.
  • AA
    Abby Alcala
    Dec 18, 2025
    1.0
    Worst McDonald's I've ever been to.forgot half of my order
  • KP
    Kantu Pattar
    Dec 13, 2025
    1.0
    Not good service👎🏻👎🏻👎🏻👎🏻👎🏻
  • CK
    Chef Avinash Kapoor
    Dec 1, 2025
    4.0
    What one can expect fro. McDonald
  • ST
    Sandy Traum
    Nov 17, 2025
    5.0
    I always get great service at this location. I go alot and if there is a wait time its because they all are super busy. They get to their customers pretty quickly I feel. Sometimes patience is needed. Always friendly service.
  • MS
    Mario Salinas
    Nov 11, 2025
    1.0
    Unfortunately I did not got my entire meal.... I work 2 jobs. The convenience of the app is really helpful. On November 10, 2025 after working 2 jobs. My drive thru experience was less then ideal. I use the app to streamline my time. My wife ordered the value meal mcchicken value meal. I go after my second job to get the food. Come home to find that it was missing the mcchicken. Got the nuggets. But no mcchicken. I called the store.... no answer. I had to get back in the car..... after working 2 jobs to get the rest of my food. I was not happy. I wasn't looking g for a refund or free food. I was just disappointed that I had to drive back just to get the missing food. My time and gas is valuable. It pays my bills. I wish the manager double check the drive thru order. It cost me peace and time. I called the McDonald's and no answer. My wife called.... and no answer. I had no choice but to drive back..... I got my mchicken.. but was still left with poor customer service......
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Frequently Asked Questions About McDonald's

What are the operating hours of McDonald's in Bakersfield at 3360 Panama Lane?

McDonald's in Bakersfield is open 24 hours every day, offering drive-through service continuously. Delivery is available from 5:00 AM to 11:30 PM on most days, with shorter hours on Friday and Saturday until 12:30 PM.

Does this McDonald's location offer drive-through service?

Yes, this McDonald's location provides drive-through service 24/7, every day of the week.