McDonald's

3.5
1004 reviews
Get DirectionsCallWebsite

Business Details

3360 Panama Lane, Bakersfield, CA
93313, United States
(661) 827-1310
http://www.mcdonalds.com/
GoogleFacebookInstagramTwitter

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
3360 Panama Lane, Bakersfield, CA
93313, United States

Hours

Reviews

3.5
1,004 reviews
5 stars
381
4 stars
172
3 stars
186
2 stars
62
1 star
203

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported poor service, including incorrect orders, rude staff, and long wait times.

Food Quality

Many reviews mentioned inconsistent food quality, with complaints about cold, greasy, or improperly prepared items.

Customer Experience

Several customers expressed frustration with the lack of responsiveness from staff, especially regarding phone calls and mobile orders.

Atmosphere

While some customers appreciated the friendly atmosphere, others noted cleanliness issues and the presence of homeless individuals around the location.

Order Accuracy

A significant number of reviews highlighted problems with order accuracy, including missing items and incorrect food preparation.
  • JC
    J Castillo
    Nov 17, 2025
    1.0
    Not recommended They take 30 minutes for a cheeseburger 🍔 It’s not worth it
  • ST
    Sandy Traum
    Nov 17, 2025
    5.0
    I always get great service at this location. I go alot and if there is a wait time its because they all are super busy. They get to their customers pretty quickly I feel. Sometimes patience is needed. Always friendly service.
  • MS
    Mario Salinas
    Nov 11, 2025
    1.0
    Unfortunately I did not got my entire meal.... I work 2 jobs. The convenience of the app is really helpful. On November 10, 2025 after working 2 jobs. My drive thru experience was less then ideal. I use the app to streamline my time. My wife ordered the value meal mcchicken value meal. I go after my second job to get the food. Come home to find that it was missing the mcchicken. Got the nuggets. But no mcchicken. I called the store.... no answer. I had to get back in the car..... after working 2 jobs to get the rest of my food. I was not happy. I wasn't looking g for a refund or free food. I was just disappointed that I had to drive back just to get the missing food. My time and gas is valuable. It pays my bills. I wish the manager double check the drive thru order. It cost me peace and time. I called the McDonald's and no answer. My wife called.... and no answer. I had no choice but to drive back..... I got my mchicken.. but was still left with poor customer service......
  • DM
    Darren Matthews
    Nov 5, 2025
    1.0
    Workers at this point don’t even look at customers they drop food on counter, scream a number, then disappear to the back again it’s crazy
  • JF
    Jose Fernandez
    Oct 23, 2025
    1.0
    They didn't accept my money because they didn't have change at 8 p.m. is a lie! I'm never going back there!
Read more reviews on Google

Frequently Asked Questions About McDonald's

What are the operating hours of McDonald's in Bakersfield at 3360 Panama Lane?

McDonald's in Bakersfield is open 24 hours every day, offering drive-through service continuously. Delivery is available from 5:00 AM to 11:30 PM on most days, with shorter hours on Friday and Saturday until 12:30 PM.

Does this McDonald's location offer drive-through service?

Yes, this McDonald's location provides drive-through service 24/7, every day of the week.