McDonald's

3.5
2074 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
35102 Merle Haggard Drive, Bakersfield, CA
93308, United States

Hours

Reviews

3.5
2,074 reviews
5 stars
773
4 stars
424
3 stars
358
2 stars
184
1 star
335

What are people saying?

AI-generated from recent customer reviews

Cleanliness

Multiple customers reported unsanitary conditions, including dirty tables and bathrooms.

Customer Service

Many reviews highlighted rude staff and poor service, with complaints about attitude and order mistakes.

Food Quality

While some customers enjoyed the food, others noted issues with freshness and incorrect orders.

Service Speed

Numerous reviews mentioned long wait times and slow service, even during non-busy hours.

Positive Staff Interactions

A few customers praised friendly staff and good service experiences, indicating inconsistency in service quality.
  • JC
    Juan chavero
    Nov 16, 2025
    1.0
    It's never open on time. I work nearby, I get off at 5, I go around 5:15 or 5:20 to pick up my order that I placed on the app, and nobody helps me. They're always hiding behind the counter. I've seen them, and it's happened several times now, and it's money that the app won't get back.
  • DC
    Don C
    Nov 11, 2025
    5.0
    McDonald’s Really nice and calm place, especially in the morning. There aren’t many people inside, so it’s peaceful if you want to sit and enjoy your meal. The drive-thru can get busy, but it moves fast and the service is reliable. Overall, it’s a clean spot with a good atmosphere and quick service—definitely one of the better McDonald’s locations to stop by.
  • HL
    Hector Lizama
    Oct 23, 2025
    3.0
    I've never worked fast food, but is it that hard to place the sauce where it goes.
  • SV
    Savanna Vigil
    Oct 14, 2025
    1.0
    This was the nastiest mcdonalds we have ever been to! There was a single table that wasn't dirty. Trash on the floor throught the restaurant. The bathrooms were absolutely disgusting! And if that wasn't bad enough the restaurant didnt even have but 4 customers and the staff wasn't even making an attempt to clean up.
  • CE
    Connianna Escalera
    Oct 14, 2025
    5.0
    Hubby and I go here often for sodas and fries, the ladies in the drive through always have the best attitudes and a smile on their faces!fries and food is always hot and drinks are usually good, but sometimes the syrup needs to be changed! Overall, best McDonald's in Bakersfield because of the attitudes of the employees!

Frequently Asked Questions About McDonald's

What are the regular store hours for McDonald's at 35102 Merle Haggard Drive?

The store is open daily from 6:00 AM to 11:00 PM.

When is the drive-through open at this McDonald's location?

The drive-through operates from 4:15 AM to 1:00 AM Sunday through Thursday, and until 2:00 AM on Fridays and Saturdays.