McDonald's

3.5
929 reviews
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Business Details

13003 Rosedale Hwy, Bakersfield, CA
93312, United States
(661) 587-0110
http://www.mcdonalds.com/
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About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
13003 Rosedale Hwy, Bakersfield, CA
93312, United States

Hours

Reviews

3.5
929 reviews
5 stars
346
4 stars
192
3 stars
160
2 stars
60
1 star
171

What are people saying?

AI-generated from recent customer reviews

Food Quality

Customers frequently reported receiving cold, stale, or improperly cooked food, with many expressing disappointment in the freshness and taste.

Service Speed

Numerous reviews highlighted slow service, with long wait times for orders, both in-store and drive-thru.

Order Accuracy

Many customers experienced issues with incorrect orders, missing items, or items not prepared as requested.

Cleanliness

Several reviews mentioned unsanitary conditions in the restaurant, including dirty tables and restrooms.

Customer Service

Feedback on staff behavior was mixed, with some customers noting rudeness or lack of attention, while others praised individual employees for their friendliness.
  • SK
    Sook Kim
    Dec 27, 2025
    1.0
    Window displayed 'Now Accepting EBT' but they don't accept it and refuse to take the sign down. Fries had no taste. Burger patties were burnt. Buns weren't fresh.
  • AT
    Alfred Jr Tovar
    Dec 22, 2025
    3.0
    Food is regularly cold and old at this location (for breakfast and regular menu). I always get mixed vibes from the workers, sometime theyre all rude, sometimes the cashier is nice. They get paid $20/hr minimum... SERVE HOT FRESH FOOD!!
  • ER
    Eddie Rodriguez
    Dec 10, 2025
    1.0
    I expect fresh food considering it takes 40 minutes just to get order out. I just went inside and all my fries are hard they are old they taste old I know because I used to work there I payed $40 just to get old food that’s just wrong. To top of the service is super slow it fast food shouldn’t take 40 minutes and cold at that. I tried calling but they don’t answer the phone
  • JH
    Jillian Haberkern
    Dec 5, 2025
    1.0
    Why is nobody talking about how McDonald’s has never served a fully cooked fry in their entire existence? Fries are uneditable why even bother putting them in oil if you’re not going to cook them all the way through.
  • DM
    Dusti McDaris
    Nov 18, 2025
    1.0
    0. Stars. To follow up with my review from 1 year ago - why I decided to return... hunger with 3 kids in my car. I tried curbside again... should have checked the other reviews - each stating 30+ mins for curbside. My husband went in and waited for a long time before being helped. They suspected we didnt "press in" the order - which we had. Food was not quality and did not receive sauce packets, although my husband asked if they were there and was assured. They were not. $50 in food, we could have sat at a restaurant and ate quicker for a little bit more $ Is "convenience" worth compromising on service and quality? There was nothing convenient about this experience.
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Frequently Asked Questions About McDonald's

What are the operating hours for McDonald's on weekdays?

McDonald's is open 24 hours every day from Monday to Sunday.

When is the drive-thru service available at McDonald's?

The drive-thru is open 24/7, available every day of the week.