McDonald's

3.5
922 reviews
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Business Details

13003 Rosedale Hwy, Bakersfield, CA
93312, United States
(661) 587-0110
http://www.mcdonalds.com/
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About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
13003 Rosedale Hwy, Bakersfield, CA
93312, United States

Hours

Reviews

3.5
922 reviews
5 stars
345
4 stars
192
3 stars
158
2 stars
60
1 star
167

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers frequently reported long wait times, especially in the drive-thru, with some waiting over 30 minutes for their orders.

Order Accuracy

Many reviews highlighted issues with incorrect orders, missing items, and wrong food being served, leading to customer dissatisfaction.

Food Quality

Feedback on food quality was mixed; while some customers enjoyed fresh and hot meals, others reported receiving cold or poorly prepared food.

Customer Service

Customer service experiences varied, with some praising friendly staff while others noted rudeness and lack of attention from employees.

Cleanliness

Several reviews mentioned cleanliness issues, including dirty tables and unsanitary conditions in the restroom.
  • DM
    Dusti McDaris
    6 days ago
    1.0
    0. Stars. To follow up with my review from 1 year ago - why I decided to return... hunger with 3 kids in my car. I tried curbside again... should have checked the other reviews - each stating 30+ mins for curbside. My husband went in and waited for a long time before being helped. They suspected we didnt "press in" the order - which we had. Food was not quality and did not receive sauce packets, although my husband asked if they were there and was assured. They were not. $50 in food, we could have sat at a restaurant and ate quicker for a little bit more $ Is "convenience" worth compromising on service and quality? There was nothing convenient about this experience.
  • SG
    Sandra Garcia
    Nov 15, 2025
    1.0
    Es muy tardado. Se brincan las órdenes.
  • TC
    Tammy Colclasure
    Nov 14, 2025
    1.0
    They never get my order correct.this time the didn't put my kid hamburgers in the bags.
  • AM
    Anja Mejia
    Nov 4, 2025
    1.0
    Everything I ordered tasted stale, as if it had been sitting on the warmer for a long time. I’m pretty sure my order was not fresh based on the way it tasted. I’m not that picky. I will take food that has been sitting around for a little bit, but this order had been sitting around for a very long time and they decided to give it to me and pull it off as fresh. This is very upsetting. In addition to everything, this McDonald’s is very slow. I used to love going there knowing they would be quick, that’s not the case anymore. Bad quality and service! I never thought for a second that McDonald’s would go downhill But there is no way that they will maintain a leader in this industry like this!
  • AB
    Aleck Barr
    Oct 26, 2025
    2.0
    Running the monopoly promo but not having stickers while running a contest should at least give digital chances. This is some BS. Can't wait for the next scandal where they reveal the game was rigged. AGAIN
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Frequently Asked Questions About McDonald's

What are the operating hours for McDonald's on weekdays?

McDonald's is open 24 hours every day from Monday to Sunday.

When is the drive-thru service available at McDonald's?

The drive-thru is open 24/7, available every day of the week.