Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.6
781 reviews
5 stars
303
4 stars
165
3 stars
116
2 stars
62
1 star
135
What are people saying?
AI-generated from recent customer reviews
Service Quality
Numerous reviews highlighted consistently rude and unprofessional staff, with many customers expressing dissatisfaction with the service they received.
Order Accuracy
A significant number of customers reported issues with incorrect orders, missing items, and food being served cold or improperly prepared.
Cleanliness
Several reviews mentioned unsanitary conditions, particularly in the dining area and restrooms, indicating a lack of proper maintenance.
Food Quality
Customers frequently commented on the poor quality of food, including cold items and improperly cooked meals, leading to disappointment.
Positive Staff Experiences
Despite the negative feedback, some customers praised individual staff members for their friendliness and helpfulness, indicating that there are exceptions to the overall poor service.
- APAdam Perez3 days ago1.0This location seriously needs to reevaluate its customer service. My order was completely wrong, and when I went back, I was told to go inside. The manager took his time approaching me and made zero effort to be friendly or helpful. Instead of simply correcting the mistake, he refunded me, then re-charged me, and still made me wait even longer. I wasted an unnecessary amount of time because of their errors and poor management. The lack of urgency, professionalism, and basic courtesy was unacceptable. I left without even wanting the food. This was one of the worst experiences I’ve had at a McDonald’
- TDTony DeMarco6 days ago1.0I recently went to the McDonald’s drive thru .The first clerk, Sophia working the first window was polite, professional and repeated my order correctly, which I appreciated. After getting to the second window and observed several clerks, more interested in talking and socializing with each other and seemed genuinely disengaged with their duties. Not sure who their manager was. The clerk first attempted to give me a large power aide, which I didn’t order, I was charged a 1.49 for a cup of complimentary water. After pulling into the parking lot to have my hamburger, I unwrapped the hamburger to find a messy thrown together hamburger that was cold. In addition I ordered a sweet tea with lemon . After noticing no lemon , I politely asked the apathetic clerk for a lemon she responded” we don’t go no lemon, we run out in the morning . I will not be returning to this McDonalds. This McDonalds could take a few lessons on efficient operation from the McDonalds on White Ln and McDivitt.
- CCChris.Nov 7, 20255.0they were really fast with 10 workers unlike other mcdonalds and the girl in the lulu set gave me a lot of sauces
- SCShyrika CapriNov 3, 20252.0food was OK, but I am curious as to why is there only one race the people that work there? There are not African-American people no Caucasian no Asian no Indian only Hispanic not racist as my family is mixed with everything. Just Curious
- ASAdam SherrellNov 2, 20251.0Foods always dry and the app and website show that they serve breakfast till 11 AM but then when you show up, they say they’re done at 10:30
Frequently Asked Questions About McDonald's
What are McDonald's delivery hours at 11150 Stockdale Hwy, Bakersfield?
Delivery is available daily from 5:00 AM to 11:30 PM.
Are the drive-thru services at McDonald's open 24/7?
Yes, the drive-thru at this McDonald's location is open 24 hours every day of the week.
What pickup and delivery services does McDonald's offer?
They offer curbside pickup, delivery, same-day delivery, and no-contact delivery services.
Which payment methods can I use at McDonald's on Stockdale Hwy?
You can pay using American Express, Android Pay, Apple Pay, cash, Discover, Mastercard, and Visa.
Is there a McDonald's mobile app for ordering?
Yes, you can order through the McDonald's app available on both iOS and Android devices.
Does this McDonald's offer free WiFi and mobile ordering?
Yes, this location provides free WiFi and supports mobile ordering and mobile offers.
What are some nearby restaurants customers can visit before or after McDonald's?
Nearby restaurants include Subway, Panda Express, Little Caesars Pizza, Starbucks, Kyoto Japanese Grill, Raising Cane's, Pizza Hut Express, and Harrington House.
Are there any nearby banking services close to McDonald's?
Yes, Banc of California and Pacific Western Bank are nearby if you need banking services.
What local amenities are near the McDonald's on Stockdale Hwy?
Nearby amenities include River Walk park, CVS Pharmacy, Target Bakersfield West, and several optometrist offices like KK Optometric Eye Care and K+K Optometric Eye Care.
How can I find McDonald's menu and order online?
You can view the full menu at McDonald's official website and order online via their delivery link or app.