McDonald's

3.8
1920 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
1000 Real Rd, Bakersfield, CA
93309, United States

Hours

Reviews

3.8
1,920 reviews
5 stars
816
4 stars
420
3 stars
346
2 stars
103
1 star
235

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted poor customer service, with reports of rude staff and dismissive attitudes from management.

Order Accuracy

Many customers experienced issues with incorrect orders, missing items, and long wait times, particularly in the drive-thru.

Cleanliness

While some customers praised the cleanliness of the location, others reported unsanitary conditions, particularly in the bathrooms.

Food Quality

Feedback on food quality was mixed, with some customers enjoying fresh meals while others complained about cold or poorly prepared food.
  • AF
    Arturo Franco
    Dec 13, 2025
    5.0
    Excelente el café
  • YR
    YESY RODRIGUEZ
    Dec 4, 2025
    1.0
    Went to This McDonald’s with my kids it was 858 pm Short Guy with glasses Bad a bunny heart Tattoo on his right forearm Came to the lobby shut off all lights told us lobby was close while my kid was still eating more then 10 people in the lobby some waiting for orders lights completely shut down while we where in there stated he had no control of the lights but he sure has control to tell us nicely before that happened or close the doors maybe an hour early he was so rude and disrespectful never going to to that location again people could not believe that he did this he didn’t give damn we where asking him what happened
  • TD
    Tony DeMarco
    Dec 3, 2025
    5.0
    Great and very efficient drive thru service ! Big shout out to Edgar working the drive thru. I appreciate Edgar’s positive and cheerful attitude . He got my order right with a smile.👍 I would also like to add that my hamburger and fries were fresh , hot and delicious . Thank you Edgar . I will be returning to this McDonalds based upon excellent customer service .👍🇺🇸
  • PT
    Phukin Topsycrets
    Nov 23, 2025
    1.0
    They forgot me in the pickup spot after I waited for 20 mins I went thru drive thru. When I asked If I had creamer and sugar for my coffee she told me yes. When I checked the bag when I got to work there was no cream or sugar!!! Horrible service!!!
  • SS
    Shawnette Snyder
    Nov 11, 2025
    5.0
    The service was very good. The cashier was very professional and nice. Very good atmosphere.

Frequently Asked Questions About McDonald's

What are the regular business hours for McDonald's at 1000 Real Rd, Bakersfield?

McDonald's is open daily from 5:00 AM to 11:00 PM.

What are the delivery hours for this McDonald's location?

Delivery is available every day from 5:00 AM to 10:30 PM.