McDonald's

3.6
558 reviews
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Business Details

16552 E 14th St, Ashland, CA
94578, United States
(510) 317-5950
http://www.mcdonalds.com/
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About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
16552 E 14th St, Ashland, CA
94578, United States

Hours

Reviews

3.6
558 reviews
5 stars
229
4 stars
117
3 stars
79
2 stars
36
1 star
97

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback indicates a mix of experiences with customer service, ranging from friendly and professional to rude and dismissive.

Order Accuracy

Many customers reported issues with incorrect orders, including missing items and wrong food.

Food Quality

Several reviews highlighted concerns about food quality, including cold or stale items and poor preparation.

Cleanliness

Some customers praised the cleanliness of the location, while others noted issues with food presentation.

Speed of Service

Customers frequently mentioned slow service, particularly during peak hours, with some expressing frustration over long wait times.
  • AA
    Aziz Ahmad Aziz
    Dec 11, 2025
    1.0
    I had a terrible experience at this McDonald’s. The service was awful. The older big Spanish man with white hair, a white mustache, and a white beard was extremely rude and aggressive. He did not provide good customer service at all, and his attitude made the whole visit uncomfortable. I expect basic respect when I order food, but this location completely failed. I won’t be coming back unless they improve their staff’s behavior
  • AA
    Antonio Alvarez
    Dec 7, 2025
    3.0
    This place is great unless you order after 4pm. They have teens in there who don't know what they are doing, most of the time they get my order wrong even if I placed it in the app, smh. You tell them the order code in the drive thru and when you get to the window to get your food they're still asking, what did you order? What did you order? And please, don't send me a link to report this to blah blah blah. Do your job and get this place up to standard.
  • FC
    Felix Humberto Arevalo Casteblanco
    Dec 1, 2025
    5.0
    Gracias por el buen servicio.
  • HG
    hbyyyu gutierrez
    Nov 22, 2025
    3.0
    I went there yesterday and i order a happy meal with chicken nuggets. Of course there were no chicken nuggets in the box. Please mcdonalds staff double check the order before you hand them to customer. All i keep hearing is my kid saying:they forgot my chicken nuggets, how could they we only order chicken nuggets and French fries, oh my god no chicken nuggets ". So please make sure the orders are complete.
  • FF
    F F
    Nov 9, 2025
    5.0
    It was a great drive thru experience, I love it 😀
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Frequently Asked Questions About McDonald's

What are the regular opening hours of McDonald's in Ashland, CA?

McDonald's in Ashland, CA is open from 5:00 AM to 11:30 PM Monday through Wednesday, 6:00 AM to 9:30 PM Thursday through Sunday.

What are the drive-thru hours at this McDonald's location?

The drive-thru operates from 5:00 AM to 11:30 PM Monday through Wednesday, 5:00 AM to midnight on Thursday and Sunday, and 5:00 AM to 1:00 AM on Friday and Saturday.