McDonald's

3.6
552 reviews
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Business Details

16552 E 14th St, Ashland, CA
94578, United States
(510) 317-5950
http://www.mcdonalds.com/
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About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
16552 E 14th St, Ashland, CA
94578, United States

Hours

Reviews

3.6
552 reviews
5 stars
225
4 stars
117
3 stars
78
2 stars
36
1 star
96

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customer experiences with service quality are mixed, with some praising friendly staff while others report rude behavior and long wait times.

Food Quality

There are frequent complaints about food quality, including cold or poorly prepared items, while some customers still enjoy the food.

Cleanliness

Several reviews highlight the cleanliness of the location, with some customers appreciating the tidy environment.

Order Accuracy

Many customers report issues with order accuracy, including missing items and incorrect orders.

Drive-Thru Efficiency

The drive-thru service is noted for being quick at times, but there are also complaints about inefficiencies and long waits.
  • HG
    hbyyyu gutierrez
    2 days ago
    3.0
    I went there yesterday and i order a happy meal with chicken nuggets. Of course there were no chicken nuggets in the box. Please mcdonalds staff double check the order before you hand them to customer. All i keep hearing is my kid saying:they forgot my chicken nuggets, how could they we only order chicken nuggets and French fries, oh my god no chicken nuggets ". So please make sure the orders are complete.
  • FF
    F F
    Nov 9, 2025
    5.0
    It was a great drive thru experience, I love it 😀
  • TB
    Travis Burgos
    Oct 22, 2025
    3.0
    Usually pretty good service but with the monopoly card going on right now they consistently don't give them out. It's happened about 4 times now. I had to start going to the one by 150th avenue instead cute, they don't mess up
  • AC
    Adrionne Coasey
    Oct 9, 2025
    5.0
    Very good service and food!
  • TH
    Tikit hsss
    Sep 19, 2025
    1.0
    I don’t usually leave reviews, but this experience deserves one. I went into McDonald’s expecting the bare minimum—basic customer service and a quick meal. Instead, I got completely ignored. I stood at the counter for several minutes while employees walked by me, looked in my direction, and chose not to acknowledge me at all. No greeting, no “we’ll be right with you,” nothing. It’s one thing if a place is busy, but this wasn’t that—it felt like I simply didn’t exist. Honestly, it’s embarrassing for a global brand like McDonald’s to show this level of disregard for customers. A fast-food chain should at least be… fast. If you want to feel invisible, this location has you covered. If you want respect and service, I suggest you eat literally anywhere else.
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Frequently Asked Questions About McDonald's

What are the regular opening hours of McDonald's in Ashland, CA?

McDonald's in Ashland, CA is open from 5:00 AM to 11:30 PM Monday through Wednesday, 6:00 AM to 9:30 PM Thursday through Sunday.

What are the drive-thru hours at this McDonald's location?

The drive-thru operates from 5:00 AM to 11:30 PM Monday through Wednesday, 5:00 AM to midnight on Thursday and Sunday, and 5:00 AM to 1:00 AM on Friday and Saturday.