McDonald's

3.6
1574 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
17523 Pioneer Blvd, Artesia, CA
90701, United States

Hours

Reviews

3.6
1,574 reviews
5 stars
629
4 stars
344
3 stars
238
2 stars
96
1 star
267

What are people saying?

AI-generated from recent customer reviews

Service Quality

Numerous customers reported consistently poor service, including long wait times, incorrect orders, and inattentive staff.

Staff Attitude

Many reviews highlighted unprofessional behavior from staff, including rudeness and lack of customer engagement.

Food Quality

Customers expressed dissatisfaction with food quality, mentioning cold or stale items and incorrect orders.

Management Issues

Several reviews indicated a lack of effective management, with staff appearing untrained and disorganized.

Cleanliness

Some customers noted cleanliness issues within the restaurant, including dirty tables and unsanitary conditions.
  • RN
    Rudolf Nitti
    Dec 24, 2025
    1.0
    Today is Christmas eve and I ordered food through the drive threw for breakfast and they didn't get my order right. This has happened a few times. I called to complain about being charged for something they didn't give me. Mind you food is expensive and the little young girl that answered my call had the nerve to tell me why do I keep coming then. And she kept talking over me saying the same thing over and over, why do i keep goong then.These are the kind of people serving our food as payed customers I recommend nobody to go to the McDonald's on pioneer. They have a horrible staff and they cant ever get a simple expensive order right I hope they go out of buisness.
  • CG
    Camila Gutierrez
    Dec 24, 2025
    1.0
    crazy work, y’all close at 12 AM and decide not to take 2 cars orders because its 10-15 minutes before closing and you wanna leave early? tragic. hope you find better hard working staff. i even got a video of being ignored/employees hiding from us.
  • LL
    Lindsey Lomeli
    Dec 19, 2025
    1.0
    Absolutely unacceptable experience. I ordered curbside pickup for ONE drink and selected my parking number as instructed. I waited over 10 minutes while they cleared out a long drive-thru rush line. After that, there were NO cars at all for about 4 minutes perfect time to bring out my order and still no one came. Then another big drive-thru line started forming. They cleared that entire line too, and once again my curbside order was completely ignored. Not once did anyone come outside or check on it. I eventually had to go inside and get it myself, which defeats the whole purpose of curbside pickup. Forgetting a curbside order is bad enough. Forgetting one single drink, through multiple drive-thru rushes and even during a period with no cars at all, is beyond ridiculous. Don’t offer curbside pickup if you’re not going to bother checking it. Not worth the time.
  • AY
    Anthony Ybarra
    Dec 10, 2025
    2.0
    If you REALLY want McD’s, there’s two other locations somewhat close by. The staff here isn’t very friendly and they’re pretty stingy with the food — especially the drinks. My iced coffee was more ice and water than coffee and didnt have the flavored syrup. The frappé I ordered last time I was here also wasn’t filled to the top (they didn’t even get it to the fill line on the side of the cup either!)
  • MM
    Michael Martinez
    Dec 9, 2025
    1.0
    Oh my goodness they are slow, I went in during my 30 minute lunch break and had to ask for a refund for my order because my lunch break ended, that's how long they took on a small order, they don't have enough workers, the ones they have are slow and incompetent, I seriously think they should just shut it down, it's not getting any better, now that they are making $20 an hour the customer service is horrible compared to when they were making $7 an hour

Frequently Asked Questions About McDonald's

What are the regular operating hours for McDonald's at 17523 Pioneer Blvd, Artesia, CA?

McDonald's operates daily from 5:00 AM to midnight, except on Fridays and Saturdays when it stays open until 1:00 AM.

When is the drive-thru service available at this McDonald's location?

The drive-thru is open from 5:00 AM to midnight daily, extending to 1:00 AM on Fridays and Saturdays.