McDonald's

3.6
1553 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
17523 Pioneer Blvd, Artesia, CA
90701, United States

Hours

Reviews

3.6
1,553 reviews
5 stars
626
4 stars
341
3 stars
236
2 stars
95
1 star
255

What are people saying?

AI-generated from recent customer reviews

Service Quality

Numerous reviews highlighted poor customer service, including inattentive staff, long wait times, and incorrect orders.

Food Quality

Customers reported issues with food temperature and quality, including cold and stale items, as well as incorrect orders.

Cleanliness

Several reviews mentioned cleanliness issues, particularly in the dining area and bathrooms, raising concerns about overall hygiene.

Staff Attitude

Feedback indicated a lack of professionalism and friendliness among staff, with some customers feeling ignored or treated rudely.

Mobile Orders

Many customers experienced significant delays and issues with mobile orders, often leading to frustration.
  • CM
    C Moan
    1 day ago
    5.0
    Although they have pretty great service, the fries have been pretty disappointing almost every visit. They're either noticably old, soggy, and cold or taste like they forgot to salt them! I think out of the last 15 times my bf and I have gone to pretty much any of the McDonald's in our surrounding area, maybe only 2-4 times the fries were actually fresh and tasted like someone salted them. Otherwise the only other thing I get is the vanilla cone! Not much to mess up other than making it teeny tiny, could anyone possibly mess up a vanilla cone?!?!🤷🏻‍♀️
  • PS
    Prestige worldwide S
    Nov 9, 2025
    1.0
    Worst fast food experience. Workers in the back, playing laughing and giggling around, no professionalism, no managers present. To forever for my order then when I got said order fries and food was cold! Don’t come here if you’re hungry.
  • JM
    Jie Mu
    Nov 3, 2025
    4.0
    Pro: the restroom is not locked Con: there’s no fountain drink outside
  • RS
    Rodney S
    Nov 2, 2025
    1.0
    50 cent McDouble app promo Free cheeseburger w/ rewards points redemption When at McDonald's, it would be prudent to not expect much. But, here, even the lowest of expectations would not be met. Ordering via the kiosk was quick & easy, and I had my McDouble in a quick amount of time. However, there was no ice in the ice dispenser. Plus, no napkins in the napkin dispenser. Napkins were supplied in my bag, so perhaps the staff doesn't fill up the napkin dispenser, anymore. Finishing my McDouble, I redeemed rewards points on the kiosk for a cheeseburger, since only one Deal/Rewards can be claimed in a single order. The McDouble was quick, but the cheeseburger took a long while. My nostalgia beckoned me back to the days when McDonald's had ready to go burgers in warming trays. At least, then the wait wouldn't be a problem. And, let's face it, made to order or warming in a tray, McDonald's burgers are McDonald's burgers. The output is the same, regardless. I'm having a difficult time. The frugal shopper in me enjoys a good deal. The health nut in me doesn't want to defile myself in not quite healthy food. So, do I keep the McDonald's app or uninstall it? Well, when visiting this McDonald's location, it makes the decision easier to make.
  • SS
    Sarah Singh-Castaneda
    Oct 30, 2025
    1.0
    Gone to this location twice and each time something was wrong with my order. Stopped by because it's close to my school but I'd rather drive a bit further to another location and have it accurate

Frequently Asked Questions About McDonald's

What are the regular operating hours for McDonald's at 17523 Pioneer Blvd, Artesia, CA?

McDonald's operates daily from 5:00 AM to midnight, except on Fridays and Saturdays when it stays open until 1:00 AM.

When is the drive-thru service available at this McDonald's location?

The drive-thru is open from 5:00 AM to midnight daily, extending to 1:00 AM on Fridays and Saturdays.