Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.4
873 reviews
5 stars
290
4 stars
178
3 stars
161
2 stars
85
1 star
159
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers reported poor customer service, including long wait times, rude staff, and disorganization in handling orders.
Food Quality
Food quality was inconsistent, with reports of cold, undercooked, or incorrect orders, as well as complaints about cleanliness.
Drive-Thru Issues
Numerous reviews highlighted problems with the drive-thru, including long wait times, incorrect orders, and prioritization of drive-thru over in-store customers.
Positive Experiences
Some customers praised the morning staff and the overall experience, noting good food and friendly service during less busy times.
Cleanliness Concerns
Several reviews mentioned dirty tables and floors, indicating a need for better cleanliness standards.
- BFbradda fiveoneohSep 30, 20251.0Came here with my boys (3 & 5 year old) at 1:40PM with the intention of having the boys play in the playground. A few minutes later our food came out in to-go bags and we were kicked out of McDonald's because they closed the dining room at 2PM. Also, they forgot to give us our drinks and sauces.... seems like they don't care about customers. Oh well, they lost me and my family as customers. Try avoiding this place if you can ✌️
- MRMary RoseSep 19, 20255.0Love this place in the am before work.
- CBClaudia BetancourtAug 4, 20251.0I had a disappointing experience at this location. I arrived at 10:25 and asked if I could order lunch, but was told the cookers weren’t ready yet. I left the line and returned at 10:35, only to see someone placing a breakfast order — which left me confused, since it was just five minutes after the breakfast cutoff time. I also asked to upgrade my meal deal drink to orange juice and was told that wasn’t an option, which seemed a bit odd. On top of that, I placed a mobile order and waited about 10 minutes while the staff kept asking me to repeat my order. Even after explaining it multiple times, I watched several other cars receive their food before mine was finally brought out. I understand things can get busy, but this visit felt a bit disorganized and left me pretty disappointed
- QSqader samizadaJul 28, 20251.0The customer service poor, we went to drive through, after she took our order we have been advised to wait in number 2 due to traffic behind us. After waiting approximately 23 minutes nobody showed up, we went inside and ask about our order, they give us a hard time.
- MVMaria Dolores Alvarez VegaJul 1, 20253.0This is my nearest mc donals yet is the one i use less. One time My chicken strips werent cooked properly in another occasion my Biscuits were burnt. Drive thru cashiers are often not nice. Plus they took down the indoor playground slides boring!
Frequently Asked Questions About McDonald's
What are the regular operating hours for McDonald's at 4440 Lone Tree Way, Antioch?
McDonald's at 4440 Lone Tree Way in Antioch is generally open from 5:00 AM to 11:30 PM Monday through Thursday and Sunday, and from 6:00 AM to 9:00 PM on Friday and Saturday for dine-in services.
What are the delivery hours for this McDonald's location?
Delivery is available from 5:00 AM to 11:30 PM Monday through Thursday and Sunday, with extended hours until 12:30 AM on Friday and Saturday.
Is there a drive-thru available at this McDonald's and what are its hours?
Yes, this McDonald's has a drive-thru that operates from 5:00 AM to 11:30 PM Monday through Thursday and Sunday, and until 12:30 AM on Friday and Saturday.
What services does this McDonald's location offer?
They offer drive-thru service, gift cards, McDelivery, mobile offers, mobile ordering, and free WiFi.
How can I order from McDonald's for delivery or pickup?
You can order via the McDonald's App available on iOS and Android, or online at https://mcdonalds.order.online/business/-5579 to use delivery or curbside pickup services.
What payment methods are accepted at this McDonald's?
They accept American Express, Android Pay, Apple Pay, Cash, Discover, Mastercard, and Visa.
Are there any nearby coffee shops close to this McDonald's?
Yes, Starbucks is a nearby coffee shop where you might enjoy a complementary beverage or visit before or after your meal at McDonald's.
What nearby restaurants are located around McDonald's at 4440 Lone Tree Way?
Nearby restaurants include Water Wheels, a Chinese restaurant, and Subway, a sandwich shop, offering additional dining options in the area.
What nearby services can customers access around McDonald's at this location?
Customers can find courier and shipping services at the UPS Authorized Shipping Outlet and AIM Mail Center nearby, which could be convenient for errands before or after dining.
Does McDonald's offer any rewards or special promotions for customers?
Yes, McDonald's offers the MyMcDonald's Rewards program where you can earn points for free food. More details are available at https://www.mcdonalds.com/us/en-us/mymcdonalds.html.