McDonald's

3.4
1780 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
2424 Mahogany Way, Antioch, CA
94509, United States

Hours

Reviews

3.4
1,780 reviews
5 stars
602
4 stars
357
3 stars
321
2 stars
157
1 star
343

What are people saying?

AI-generated from recent customer reviews

Service Quality

Numerous customers reported poor service, including rude staff, slow response times, and frequent order mistakes.

Food Quality

Several reviews mentioned issues with food quality, such as cold or improperly prepared items, and instances of food poisoning.

Management Issues

Customers expressed concerns about management and staffing, citing poor organization and lack of training among employees.

Customer Experience

Many patrons noted a negative overall experience due to long wait times, unhelpful staff, and a lack of attention to customer needs.

Positive Feedback

Despite the negative reviews, some customers praised the food quality and friendly service during specific visits.
  • FF
    Fauzia Farhat
    Nov 15, 2025
    5.0
    I liked Big Mac it was very delicious
  • DJ
    Denise Jobe
    Nov 9, 2025
    3.0
    The workers lack positive customer service
  • JF
    Joe Falaschi
    Nov 2, 2025
    4.0
    Long line at drive thru, took about 20 minutes but this was at 1130 pm on a Saturday so I was just happy it was open. Fries could have been more salted but still good. Super nice staff even at that time of night. Everything else was a typical McDonald's experience and good
  • FM
    Familia Montenegro
    Oct 22, 2025
    1.0
    I'm a delivery pick up and I received a pick up at the store and one of the employees never attended to me and she was talking in the phone and touching food at the same time ,that's not at Good service to the restaurant because they serving food and touching the phone at the same time taking the order take she is serving is a cross contamination. I DON'T understand what kind of training that lady received to work in McDonald's.
  • DD
    Dee
    Oct 22, 2025
    1.0
    Two times i’ve been to this location within the past week and they’ve either messed up the order or completely forgot items that were ordered. Completely unacceptable.

Frequently Asked Questions About McDonald's

What are the operating hours for McDonald's at 2424 Mahogany Way, Antioch, CA?

McDonald's at 2424 Mahogany Way is open 24 hours a day, 7 days a week.

Does this McDonald's location offer delivery services?

Yes, this McDonald's offers delivery services 24/7, including same day and no-contact delivery.