Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Feedback indicates a significant inconsistency in customer service, with many reviews highlighting rude staff and poor order handling.
Order Accuracy
Numerous customers reported issues with incorrect orders, missing items, and overall dissatisfaction with order fulfillment.
Speed of Service
Many reviews mention slow service, particularly during busy times, leading to long wait times for food.
Food Quality
Several customers expressed disappointment with food quality, including stale items and incorrect preparation.
Management Issues
There are complaints about management, including poor handling of customer complaints and lack of staff training.
KK
katy
Jan 4, 2026
3.0
Always clean, provides fast service even when facing multiple orders.
MB
Myron Bailey
Dec 24, 2025
5.0
Spoke with manager J. She corrected my order and had top notch customer service! Today was a very busy day due to being Christmas eve and they handled my order with professionalism and care. Definitely coming back. HAPPY HOLIDAYS MCDONALDS TEAM!
BL
Brandi Lopez
Nov 30, 2025
2.0
How do you 1 place the meat on the grill, 2 take the meat off the grill and put in heating cabinet, 3 put it a the sandwich, and not notice paper on the burger. 3 chances to notice and still end up with paper on my sons qtr pounder. Looking at other reviews, this is not the first time.
FF
Fauzia Farhat
Nov 15, 2025
5.0
I liked Big Mac it was very delicious
JF
Joe Falaschi
Nov 2, 2025
4.0
Long line at drive thru, took about 20 minutes but this was at 1130 pm on a Saturday so I was just happy it was open. Fries could have been more salted but still good. Super nice staff even at that time of night. Everything else was a typical McDonald's experience and good
What are the operating hours for McDonald's at 2424 Mahogany Way, Antioch, CA?
McDonald's at 2424 Mahogany Way is open 24 hours a day, 7 days a week.
Does this McDonald's location offer delivery services?
Yes, this McDonald's offers delivery services 24/7, including same day and no-contact delivery.
Is there a drive-thru available at this McDonald's and what are its hours?
Yes, this McDonald's has a drive-thru open 24 hours every day.
What payment methods are accepted at McDonald's on Mahogany Way?
They accept American Express, Android Pay, Apple Pay, Cash, Discover, MasterCard, and Visa.
Can I order food from McDonald's online or via a mobile app?
Yes, you can order online at https://mcdonalds.order.online/business/-5579 or via the McDonald's app available on the Apple App Store and Google Play Store.
What services does McDonald's offer at the Antioch location?
This McDonald's offers DriveThru, GiftCards, McDelivery, Mobile Offers, Mobile Ordering, and WiFi services.
Are there other fast food restaurants near this McDonald's?
Yes, nearby fast food options include KFC, California Burrito, The Habit Burger Grill, Burger King, Panda Express, Spicy Burrito Taco Truck, and In-N-Out Burger.
What accommodations are available near this McDonald's for visitors?
Nearby accommodations include Comfort Inn Antioch - Century Plaza, Ramada by Wyndham Antioch, and another Comfort Inn motel.
Are there any nearby convenience stores or gas stations near this McDonald's?
Yes, 7-Eleven, Shell, Speedway, and Jacksons Food Stores are nearby convenience stores and gas stations.
Where can I find more information about McDonald's menu and rewards program?
You can view the full menu at https://www.mcdonalds.com/us/en-us/full-menu.html and learn about the MyMcDonald's Rewards program at https://www.mcdonalds.com/us/en-us/mymcdonalds.html.