McDonald's

3.6
2957 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
119 West Ball Road, Anaheim, CA
92805, United States

Hours

Reviews

3.6
2,957 reviews
5 stars
1,162
4 stars
592
3 stars
497
2 stars
211
1 star
495

What are people saying?

AI-generated from recent customer reviews

Service Speed

Many customers reported slow service, particularly in the drive-thru, with long wait times often exceeding 20 minutes.

Order Accuracy

Numerous reviews highlighted issues with incorrect orders, missing items, and food preparation mistakes.

Staff Attitude

Feedback indicated a mix of experiences with staff, ranging from friendly and helpful to rude and unprofessional.

Cleanliness

While some customers noted cleanliness in the dining area, others reported dirty restrooms and playgrounds.

Food Quality

Several customers experienced food quality issues, including cold items and food poisoning, while others praised specific menu items.
  • OS
    Oscar Sanchez
    1 day ago
    1.0
    There’s is a working name Catherine who is the most horrible employee that I’ve ever met! AVOID HER AT ALL COST AT THIS MCDONALDS!!!!!
  • GR
    Gibbousing Riot
    Nov 1, 2025
    1.0
    Lost our ticket orders, we had two parties who ordered and due to them not knowing where our tickets were they took our receipts instead after the 4 to 5th time asking because we had more than one order. Each time we asked they did not give us answers, it took 50 minutes while we watched new people get their orders after placing them. The cleaning person was nice though. Rushing and pushing orders to clear the screens and skipping orders, we could have gone to a sit down resturante for as long as we had to wait for our forgotten orders.
  • MH
    Mimi Harris
    Oct 26, 2025
    5.0
    Saturday night and the drive thru was full but we got our food in 15 mins. Great service
  • JJ
    j
    Oct 24, 2025
    1.0
    Waited over 30 min just to be told the ice cream machine didn’t work 🥲. Thats ALL I ordered Lol. What a great way to end the night.
  • SS
    Scott Stoltenkamp
    Oct 19, 2025
    2.0
    Half the kiosks down. Endless scrolling thru cumbersome menus make it take forever to place an order. Then there's the 6 pop-ups wasting your time. From the order to receiving the food was slower than I was anticipating too. McD's is no longer "FAST" food.

Frequently Asked Questions About McDonald's

What are the operating hours for McDonald's at 119 West Ball Road, Anaheim?

McDonald's at 119 West Ball Road, Anaheim is open daily from 4:30 AM to 2:00 AM.

What are the delivery hours for this McDonald's location?

Delivery service is available every day from 4:30 AM to 1:30 AM.