McDonald's

3.5
1034 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
2310 W Commonwealth, Alhambra, CA
91803, United States

Hours

Reviews

3.5
1,034 reviews
5 stars
419
4 stars
189
3 stars
140
2 stars
107
1 star
179

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers frequently reported extremely long wait times for their orders, often exceeding 15-30 minutes, leading to frustration.

Order Accuracy

Many reviews highlighted issues with incorrect or incomplete orders, with customers often receiving missing items or wrong food.

Food Quality

Several customers complained about receiving cold or stale food, indicating a lack of quality control in food preparation.

Customer Service

Feedback indicated a mix of experiences with staff, ranging from friendly and helpful to rude and dismissive, particularly from management.

Cleanliness

Multiple reviews mentioned unsanitary conditions in the restaurant, including dirty tables and overflowing trash bins.
  • GA
    Gustavo A
    6 days ago
    2.0
    So they drive-through is always pretty busy. I haven’t been there in a while, but I went today and I ordered the two cheeseburger meal which is a number nine. What I got was a hamburger wrapped in a cheeseburger wrapping paper and fries and a drink so I was missing a cheeseburger. I was missing cheese on a hamburger and I had asked for extra pickles and extra onions that didn’t happen And I was charged for the cheeseburger meal. I didn’t know if to laugh or think the universe for saving my calories just expect the unexpected. I guess they don’t know how to take orders. They don’t know how to deliver orders just be patient and check your bag before you leave the window because I left the window and now, it’s too late.
  • RR
    Ryan
    Oct 25, 2025
    1.0
    Waited over 15 minutes for a curbside pickup. They first gave my order to someone else, so it had to he remade. By the time I got my order, the burger, fries, and nuggets were all cold. Ontop of that, they were out of diet coke. I watched 2 different curbside orders who came after me, leave before me. This may just be the worst mcdonalds ive ever been too, and thats really saying something.. Never again will I step foot in this mcdonalds.
  • VG
    Vince Guzman
    Oct 14, 2025
    4.0
    The McDonald’s food is absolutely delicious & the service is great & finally the atmosphere is wonderful
  • JJ
    Jill
    Oct 11, 2025
    1.0
    My fries and nuggets were old and cold. Even though I said sweet & sour sauce when ordering, they still managed to not put it in my bag. Shitty service all the time!
  • DT
    David T
    Oct 8, 2025
    1.0
    Placed a mobile order today for counter pick up. Got there and food was not ready. Waited 10mins and asked the manager about my order. She said ok coming right up! We'll it never did. After waiting for a total of 25 plus mins I asked another employee and he finally brought up my order. Unacceptable! No sorry or anything. Got back to work and opened up my bag the fries were soggy and unsalted. Ate most of my quarter pounder to find out the meat patty was not cooked through. At this point I am hoping not to get food poisoning !!

Frequently Asked Questions About McDonald's

What are the regular indoor dining hours for this McDonald's location?

The indoor dining hours are from 6:00 AM to 11:00 PM daily.

What are the operating hours for the drive-through service at this McDonald's?

The drive-through is open daily from 5:00 AM to 1:00 AM.