Family-owned authentic Philly cheesesteak restaurant serving Sherwood Park since 2023. We use only tender ribeye steak, and fresh hoagie rolls. Unlike chain restaurants, every cheesesteak is crafted with care by owners Jim and Sal Malas. Home of the original Phat Boy experience with creative fusion variations like the Eagle, Phire, and Buffalo Ranch. Dine-in, takeout, and delivery available.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.