Customers reported inconsistent service quality, with some praising quick and friendly service while others experienced long wait times and poor customer interactions.
Food Quality
Many reviews highlighted issues with food quality, including cold fries, incorrect orders, and overall dissatisfaction with the taste and freshness of the food.
Cleanliness
The cleanliness of the restaurant was frequently criticized, with reports of dirty bathrooms and unkempt dining areas.
Atmosphere
The atmosphere was described as uninviting, with some customers noting the presence of homeless individuals and a general lack of comfort.
DD
DPGerais
Jan 1, 2026
1.0
I got served the ultimate garbage today.
TK
Tre Da Kidd
Dec 27, 2025
4.0
Service was quick, friendly
RP
ranika prasad
Dec 25, 2025
1.0
On December 24, 2025, we had a horrible experience with Russell, the store manager. We were in a group, and had condiments and McFlurry missing. He shoved all orders in one tray instead of 3 as I had requested As I voiced my concerns, he started arguing. As a manager, he should set an example and be more professional. We have always gone there and had better experiences than with Russell.
Sadly, he is not very good with customer service.
PM
Perry M
Dec 20, 2025
1.0
It doesn't look like a McDonald's I was told that the owner is different. Either she was a supervisor or Manager who told me just now because I went there to see if they can replace my coffee which was served cold by McDonald's Lonsdale Quay.
EH
Edward H
Dec 11, 2025
1.0
Ordered a McHappy Meal. However I was not given my yogurt. I had to complain at the counter. After complaining, I was then given the yogurt. Make sure you check that you get what you paid for.