McDonald's

3.3
1293 reviews
Curbside McDelivery

About

Fast Food RestaurantRestaurantIce Cream ShopCoffee ShopSalad ShopSandwich Restaurant
From the Big Mac to the Quarter Pounder, we have been serving smiles and memories, coast-to-coast, since 1967.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

McDonald's
2570 Commercial Drive, Vancouver, BC
V5N 4C1, Canada

Hours

Reviews

3.3
1,293 reviews
5 stars
352
4 stars
304
3 stars
289
2 stars
133
1 star
215

What are people saying?

AI-generated from recent customer reviews

Customer Service

Mixed reviews on staff friendliness, with some praising excellent service while others reported rudeness and unhelpfulness.

Cleanliness

Frequent complaints about dirty tables and bathrooms, with some customers noting a need for better maintenance.

Order Accuracy

Numerous instances of incorrect orders and missing items, leading to customer frustration.

Atmosphere

The location is often described as crowded and rushed, with some feeling unsafe due to the surrounding area.

Food Quality

Inconsistent food quality reported, with some customers experiencing cold or poorly prepared meals.
  • ER
    Edward R
    1 day ago
    5.0
    I pull up to this McDonald’s for my double double and breakfast and they never mess it up. Smooth every single visit, no bitter weird stuff or black like some other spots in Vancouver. Staff don’t cut corners either... they handle their business proper, you can tell they take the job seriously. Quality stays solid every time. Real talk, this the best McDonald’s in the city, even a few step above the one in Marpole.
  • JY
    Josh Yans
    Nov 14, 2025
    5.0
    The lady last night ws very helpful an nice whne she help me ording on my phone
  • RB
    Robert Timothy Budd
    Oct 28, 2025
    5.0
    Great customer service. McDonald's never fails to deliver and affordable option for dining. No attitude, just a casual place to hang out and hide:) Fulfilling My sated needs:)
  • DL
    Dennis Lam
    Oct 19, 2025
    3.0
    Staff at the front till not the sharpest. Though the kitchen staff ussually does a pretty good job prepping food
  • PS
    Princess Sarcol
    Oct 12, 2025
    1.0
    How many times I keep ordering here always missing an item. I just ordered today with 2 cheese burger meal but I only received 1. I call the restaurant and she is so rude. They don’t accept their mistakes she said she doesn’t know and as the uber driver. How can I ask if the bag was properly sealed. It should be the restaurant’s fault. And please do please orient your staff on how to handle customer complaints. I think she don’t know.

Frequently Asked Questions About McDonald's

What are the opening hours of McDonald's at 2570 Commercial Drive?

McDonald's is open 24 hours a day, 7 days a week at 2570 Commercial Drive, Vancouver.

Does this McDonald's location offer drive-through service?

No, this McDonald's location does not have a drive-through service.