McDonald's

3.7
632 reviews
Drive-Thru Curbside
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Business Details

3720 Hwy 16, SMITHERS, BC
V0J 2N0, Canada
(250) 847-6142
https://www.mcdonalds.com/ca
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About

Fast Food RestaurantRestaurantIce Cream ShopCoffee ShopSalad ShopSandwich Restaurant
From the Big Mac to the Quarter Pounder, we have been serving smiles and memories, coast-to-coast, since 1967.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

McDonald's
3720 Hwy 16, SMITHERS, BC
V0J 2N0, Canada

Hours

Reviews

3.7
632 reviews
5 stars
225
4 stars
157
3 stars
134
2 stars
44
1 star
72

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported poor service, including long wait times, incorrect orders, and unhelpful staff.

Cleanliness

Feedback varied on cleanliness; some praised the cleanliness while others reported filthy conditions, particularly in bathrooms and dining areas.

Food Quality

Customers expressed mixed feelings about food quality, with some enjoying fresh meals while others received cold or incorrect items.

Customer Experience

Several reviews highlighted negative experiences related to perceived discrimination and unprofessional behavior from staff.

Overall Expectations

Many customers felt the experience met typical McDonald's standards, with some expressing satisfaction while others were disappointed.
  • BB
    BaysideThe1st
    Oct 17, 2025
    1.0
    I worked at a McDonald's before, and the service here is lackluster. They cleared up the line pretty fast and got to me, the manager didn't acknowledge my presence and continued to make a coffee, another manager looked my direction and did the same thing. They did not attempt to take my order despite time constraints that I had, do not order here if you are a POC. They won't acknowledge you and I apologize if anyone is discriminated as I was. Do not recommend, awful service.
  • HY
    Hugh Young
    Oct 5, 2025
    1.0
    Bought a coffee this morning and it was not stirred. Top did not have enough sugar and bottom was too much. I understand it’s a little picky… But if that’s all I had to do if I worked there, I would get it done
  • NF
    Normand Frenière
    Oct 4, 2025
    4.0
    Franchise dans la moyenne des succursales pour la propreté.
  • LE
    Linnea Eldred
    Oct 4, 2025
    5.0
    This iconic fast food franchise rarely disappoints, the you order by kiosk or counter is efficient and timely. The staff is professional. The place is clean. The coffee is hot as well as the meal selection s. The best place for a quick meal whether it be breakfast, lunch or dinner. Thank you.
  • GS
    Gerald Snider
    Oct 4, 2025
    3.0
    I guess it's what you'd expect from a McDonald's these days; clean, fast, occasionally hit the nice/ decent worker. It's too pricey for the lack of kindness and good for my taste
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Frequently Asked Questions About McDonald's

What are the regular opening hours for McDonald's in Smithers?

McDonald's in Smithers is open daily from 5:00 AM to 11:59 PM.

Does McDonald's Smithers offer delivery services?

Delivery is available from 5:00 AM to 11:00 PM daily except on Friday and Saturday when it extends until 11:59 PM. Note that 'DELIVERY_NOT_OFFERED' indicates delivery might not be offered at this location despite hours shown.