McDonald's

3.3
1871 reviews
Drive-Thru Curbside
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Business Details

2473 Mt. Newton Cross Road, Saanichton, BC
V8M 2B7, Canada
(250) 544-2630
https://www.mcdonalds.com/ca
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About

Fast Food RestaurantRestaurantIce Cream ShopCoffee ShopSalad ShopSandwich RestaurantMcDonald's
From the Big Mac to the Quarter Pounder, we have been serving smiles and memories, coast-to-coast, since 1967.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

McDonald's
2473 Mt. Newton Cross Road, Saanichton, BC
V8M 2B7, Canada

Hours

Reviews

3.3
1,871 reviews
5 stars
533
4 stars
422
3 stars
376
2 stars
184
1 star
356

What are people saying?

AI-generated from recent customer reviews

Service Issues

Customers frequently reported slow service, incorrect orders, and missing items, leading to frustration.

Cleanliness Concerns

Multiple reviews highlighted unsanitary conditions, particularly in restrooms and food preparation areas.

Mixed Food Quality

While some customers found the food acceptable, others complained about cold items, incorrect orders, and poor preparation.

Staff Performance

Customer experiences with staff varied widely, with some praising friendly service while others noted a lack of engagement and professionalism.

Inconsistent Hours

Several reviews mentioned confusion regarding operating hours, particularly claims of being open 24 hours when that was not the case.
  • PT
    Petra Thomson
    Jan 5, 2026
    1.0
    Came by on the way to the airport at 4am… supposed to be a 24hr drive through location but the building was completely dark.
  • MO
    M O.B.
    Dec 31, 2025
    1.0
    How come no matter what time of day or what day of the week it is, your latte machine is never working??? Before work, on my lunch, afternoon, evening, late night, early morning..... both locations are like this ....
  • SS
    Sonia
    Dec 30, 2025
    5.0
    Love that they have vegetarian options and my small coffee that keeps my regular self going all day. My Mc Burgler Socks were the best when they had the sock promo. Had to get the chicky nugget ones to add to my x employee Ronald Mc Donald pair!
  • GC
    Gavin O Connor
    Dec 14, 2025
    1.0
    Zero stars. This place has become a legit health hazard. The service has been pathetic for six months, but the hygiene is repulsive. We aren't talking about cold fries; I’m talking about moldy food and missing items every single time. It takes a special kind of laziness to be this consistently terrible at fast food. Avoid unless you want to get sick.
  • TB
    Tanya Bishop
    Dec 10, 2025
    1.0
    We order 2 reg salted Carmel mc flurry one had all the Carmel and salt on top with nothing mixed threw and the other one had just plain Icecream . No salted Carmel at all ... I also bought a.lg coke and received a med one .. I got asked to pull over and wait.. it took 14 mins for my ordered 2 ice creams and a coke .... very disappointing... it seems like if you go after a certin time in evening the food is gross and not made right ... they need a manangsr their in the evening to do quality control ...
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Frequently Asked Questions About McDonald's

What are the regular operating hours of McDonald's at 2473 Mt. Newton Cross Road?

McDonald's at 2473 Mt. Newton Cross Road is open 24 hours a day, seven days a week.

During what hours does McDonald's offer delivery services?

Delivery is available daily from 5:00 AM to 11:00 PM.