Many customers reported slow service, incorrect orders, and unresponsive staff, leading to frustration.
Cleanliness
Several reviews highlighted concerns about the cleanliness of the restaurant and bathrooms.
Food Quality
Mixed feedback on food quality, with some customers receiving poorly prepared items or incorrect orders.
Customer Service
While some staff were praised for their friendliness and helpfulness, others were described as robotic or unfriendly.
Operating Hours
Customers expressed frustration over inconsistent operating hours, particularly regarding the 24-hour service claim.
NN
new name
4 days ago
1.0
This store consistently misses one or two items, whether it’s through delivery or even when dining in. It has become very frustrating, especially when you expect complete and accurate service. I will rate this not even 1 start it should be negative 5.
JM
Jordyn Maher
Nov 17, 2025
5.0
Don't come to this location but never a bad experience when I do come in
MT
Michael T
Nov 11, 2025
5.0
No, not that McDonald's is five star dining but this is one of the best McDonald's around for food is hot and things come out quickly. Where food is hot and things come out quickly. My McDonald's and Pitt Meadows sucks. I drive the extra mile to go to this McDonald's.
GC
Gary Cawthorne
Nov 9, 2025
3.0
It's McDonalds. You know what you are getting. Expensive for what you get these days.
CD
C D
Nov 6, 2025
1.0
The food was about what you expect from McDonald's, fries were not seasoned. The Coffee was excellent and the staff were friendly enough. The real bad part was the men's restroom. It smelled awful in there, the floor was soaked and the mirror had water spots all over it. I could not make out my own reflection in it. Filthy bathroom overall. Sadly this a trend I have noticed in more than on McDonald's locations now.
What are the regular operating hours of McDonald's at 2473 Mt. Newton Cross Road?
McDonald's at 2473 Mt. Newton Cross Road is open 24 hours a day, seven days a week.
During what hours does McDonald's offer delivery services?
Delivery is available daily from 5:00 AM to 11:00 PM.
Is the McDonald's drive-through open 24 hours?
Yes, the drive-through is open 24 hours every day of the week.
What types of meals are served at this McDonald's location?
They serve breakfast, lunch, and dinner, offering a full menu including coffee, desserts, and a children's menu.
What payment options are accepted at McDonald's?
They accept American Express, Cash, Discover, MasterCard, and Visa.
Does this McDonald's offer in-store pickup and delivery?
This location offers in-store pickup but does not offer delivery service.
Can I find nearby coffee shops to visit before or after dining at McDonald's?
Yes, nearby coffee shops include Tim Hortons, 7-Eleven Canada, and The Marigold Cafe, which are great spots to enjoy a coffee or snack.
What nearby accommodations are close to McDonald's for travelers?
Nearby hotels include Super 8 by Wyndham Saanichton Victoria Airport, Quality Inn Waddling Dog, and Motel 6, making it convenient for travelers to dine here.
Are there any nearby gas stations or convenience stores near McDonald's?
Yes, nearby options include Esso Canada and Shell gas stations, as well as 7-Eleven Canada convenience store for quick stops before or after visiting McDonald's.
What is the attire recommendation for dining at this McDonald's?
The recommended attire is casual, making it a comfortable and relaxed dining environment.