Pharmacy Department of London Drugs

Reviews

• T_

  Travelwithcc _

  Feb 27, 2022
  5.0
  Ellen at the pharmacy was a big help, she is kind and helpful. Focuses solely on patient care and going above and beyond to help us out. Thank-you Ellen you really helped us with our insurance, medication and kindness. 😊
• PI

  Parvēz Islam

  Feb 21, 2020
  4.0
  Most of the time this is a great store and customer service is fantastic even during the late hours. Highly appreciate the engagement and eagerness to help customers! Only small issue-The pharmacy lines can be long at times which is expected for its prime location. Would really expect the pharmacist to keep to their promises though. Other than this, it’s a great shop!
• TF

  tamara ferguson

  Jan 11, 2019
  1.0
  Very sorry to say I won't be returning to this location. I've been coming to this location for 2-3 years to get prescriptions filled (and shopping while I wait) because the pharmacist that I usually speak to when dropping my prescription off to be filled has always been extremely thorough and kind. However two days ago I had my prescription filled and was shorted 40 pills. The bottle I received was completely full, no way more could be fit inside, so i called to see if a second bottle was left behind. It was confirmed by the pharmacist on the phone that there wasn't a bottle waiting, but I was assured that if I brought in my bottle to be counted they would give me the missing pills. I brought in my bottle the next day and they had a bottle of 35 pills waiting for me, I heard the ladies behind the counter fighting about it and one said that she counted the stock and that was what they were "over". I corrected the person who helped me, Leilana?, that no in fact I was missing 40 pills and she rudely yelled at me "Well, what do you want ME to do about it?!" I couldn't believe my ears. After being shorted medication that I was prescribed and paid for and taking time out of my day to come back to the store -- the staff are yelling at me? I told her I wanted the pills I was prescribed. She came back with them eventually and told me "I'm not even going to count it. Just take them." Unbelievable considering the issue in the first place was a counting mistake. I need to be able to trust that my pharmacy is giving me the right dose, type and quantity of pills. This was just completely unprofessional.
• KW

  Kenji Wong

  Aug 7, 2017
  1.0
  Pharmacist Shirley and her assistant is completely useless I will never go there again What a waste of time The worst customer service ever Shame on you Shirley
• KK

  Kevin

  Dec 4, 2016
  4.0
  As good as other pharmacies

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