McDonald's

3.5
1314 reviews
Drive Thru McDelivery

About

Fast Food RestaurantRestaurantIce Cream ShopCoffee ShopSalad ShopSandwich RestaurantMcDonald's
From the Big Mac to the Quarter Pounder, we have been serving smiles and memories, coast-to-coast, since 1967.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

McDonald's
115-10700 Cambie Road, Richmond, BC
V6X 1K8, Canada

Hours

Reviews

3.5
1,314 reviews
5 stars
401
4 stars
323
3 stars
293
2 stars
80
1 star
217

What are people saying?

AI-generated from recent customer reviews

Service Issues

Many customers reported slow and inefficient service, particularly in the drive-thru, with long wait times and frequent order mistakes.

Food Quality

While some customers enjoyed the food, there were numerous complaints about cold, stale, or improperly prepared items, leading to dissatisfaction.

Staff Attitude

Customer service experiences varied widely, with some staff being friendly and helpful, while others were described as rude or apathetic.

Cleanliness and Atmosphere

Several reviews mentioned cleanliness issues, including dirty dining areas and unsanitary conditions, impacting the overall dining experience.

Parking and Accessibility

Customers frequently noted difficulties with parking, especially during busy drive-thru times, making access to the location challenging.
  • MP
    Max Pan
    6 days ago
    1.0
    The lady with scarf charged me 0.25 $ for the cup of ice saying the reason is because it’s preventing people from stealing pop. I clearly mentioned i only need ice and I purchased other stuff already. I mentioned it’s my first time being charge for this and she basically hailed everyone else and bring store manager to emphasize this. Very interesting experience
  • LS
    Leslie Sank
    Jan 3, 2026
    5.0
    If you are looking for a healthy chicken option, then they do have a grilled chicken burger, which is really tasty
  • DD
    D
    Dec 24, 2025
    1.0
    Waited in drive through on a not busy time of day for like 10-15 minutes. I’ve never seen it take that long to move 4 cars through drive through. I finally get to the ordering window sitting there like an idiot for 2 minutes so I say “hello?” And the response was “just give me a couple of minutes.” What do you need a couple of minutes for? I’m staring at the drive through and there wasn’t a single car in the line in front by the time they let me order. The I waited for a couple minutes at the pickup window for a small order.
  • CP
    Chris Parkinson
    Dec 13, 2025
    1.0
    They won’t let you get an extra large coffee with your rewards now
  • TT
    Tony Tsu
    Dec 13, 2025
    1.0
    Very inefficient drive thru service took nearly 20 mins and took about 5 mins to repeat aboit my orders... fast food ain't fast anymore here 😕

Frequently Asked Questions About McDonald's

What are the operating hours of McDonald's at 115-10700 Cambie Road, Richmond?

McDonald's is open daily from 5:00 AM to 11:59 PM.

Does this McDonald's location offer delivery service?

Yes, delivery is available daily from 5:00 AM to 11:59 PM.