Many customers reported slow and inefficient service, particularly in the drive-thru, with long wait times and frequent order mistakes.
Food Quality
While some customers enjoyed the food, there were numerous complaints about cold, stale, or improperly prepared items, leading to dissatisfaction.
Staff Attitude
Customer service experiences varied widely, with some staff being friendly and helpful, while others were described as rude or apathetic.
Cleanliness and Atmosphere
Several reviews mentioned cleanliness issues, including dirty dining areas and unsanitary conditions, impacting the overall dining experience.
Parking and Accessibility
Customers frequently noted difficulties with parking, especially during busy drive-thru times, making access to the location challenging.
MP
Max Pan
6 days ago
1.0
The lady with scarf charged me 0.25 $ for the cup of ice saying the reason is because it’s preventing people from stealing pop. I clearly mentioned i only need ice and I purchased other stuff already. I mentioned it’s my first time being charge for this and she basically hailed everyone else and bring store manager to emphasize this. Very interesting experience
LS
Leslie Sank
Jan 3, 2026
5.0
If you are looking for a healthy chicken option, then they do have a grilled chicken burger, which is really tasty
DD
D
Dec 24, 2025
1.0
Waited in drive through on a not busy time of day for like 10-15 minutes. I’ve never seen it take that long to move 4 cars through drive through. I finally get to the ordering window sitting there like an idiot for 2 minutes so I say “hello?” And the response was “just give me a couple of minutes.” What do you need a couple of minutes for? I’m staring at the drive through and there wasn’t a single car in the line in front by the time they let me order. The I waited for a couple minutes at the pickup window for a small order.
CP
Chris Parkinson
Dec 13, 2025
1.0
They won’t let you get an extra large coffee with your rewards now
TT
Tony Tsu
Dec 13, 2025
1.0
Very inefficient drive thru service took nearly 20 mins and took about 5 mins to repeat aboit my orders... fast food ain't fast anymore here 😕
What are the operating hours of McDonald's at 115-10700 Cambie Road, Richmond?
McDonald's is open daily from 5:00 AM to 11:59 PM.
Does this McDonald's location offer delivery service?
Yes, delivery is available daily from 5:00 AM to 11:59 PM.
Is there a drive-through service available at this McDonald's?
Yes, the drive-through is open every day from 5:00 AM to 11:59 PM.
Can I order food for in-store pickup at this McDonald's?
Yes, in-store pickup is offered alongside delivery services.
What meals does this McDonald's serve?
They serve breakfast, lunch, and dinner.
What payment methods are accepted at this McDonald's?
Accepted payment options include American Express, Cash, Discover, MasterCard, and Visa.
What is the dress code at this McDonald's?
The attire is casual.
Does this McDonald's welcome families and children?
Yes, McDonald's welcomes families and has a children's menu available.
What nearby hotels are close to McDonald's at Cambie & S?
Nearby hotels include Holiday Inn Vancouver Airport- Richmond, Accent Inn Vancouver Airport (Richmond), Accent Inn Vancouver Airport Hotel, and Accent Inn Vancouver Airport.
Are there convenient public transit options near this McDonald's location?
Yes, Bus Stop 56932 (serving routes 405, 410, C96) is nearby, helping customers easily access the restaurant.
What other dining options are nearby McDonald's at 115-10700 Cambie Road?
Nearby dining includes Bentley's Cafe & Billiard Club, Fogg N' Suds Restaurant Beer Bar, and Cedar Point Restaurants Ltd, which customers might want to visit before or after dining at McDonald's.