Business Details
About
Fast Food RestaurantRestaurantIce Cream ShopCoffee ShopSalad ShopSandwich Restaurant
From the Big Mac to the Quarter Pounder, we have been serving smiles and memories, coast-to-coast, since 1967.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- DebitAvailable
Location
Hours
Reviews
3.3
505 reviews
5 stars
164
4 stars
105
3 stars
74
2 stars
35
1 star
127
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customers frequently reported poor service, including rudeness from staff and managers, as well as mistakes in orders.
Food Quality
Many reviews mentioned issues with food quality, such as cold or stale items, incorrect orders, and even moldy food.
Cleanliness
The restaurant was often described as dirty, with complaints about unsanitary conditions and unclean dining areas.
Staffing Issues
Numerous customers noted that the location is understaffed, leading to long wait times and overwhelmed employees.
Positive Experiences
Despite the negative feedback, some customers praised specific staff members for their excellent service and friendliness.
- IIItsYourBoiDudeBigDogThatLovesToPaceTheirZoopaCopa!4 days ago5.0do you love me and seeking attention I mean, which one is it you keep calling me a twin but twin is different. Mentally I’m already on next year. That’s some 2020 clear vision saying let you finish. I ain’t trying here. I’m off for spiritual lifting, but I don’t fly spirit I’m off of finding happiness to die all smiles. Kevin Durant trials had to blow it. I must’ve.- Per Joshua Hall
- MDMary Rose DeleonNov 16, 20251.0The workers here doesn't pay attention and rude. I tried to ask one of the workers if my order went through cause the kiosk outside didn't print my order but she just pretend not to hear me and walk away. The customer service is so bad. When I got my order they even forgot my drinks and had to ask them twice about it. Don't waste your time here .
- JHJeremiah HyslopNov 15, 20255.0Great service, big thanks to Gagan
- MFMaxxwell FriedmanNov 13, 20255.0I just wanted to say the staff here are super nice out of the all of the McDonald's I've been to in Richmond
- EBEggo Blue BlobNov 12, 20255.0Hannah and Akansha were very friendly and fast and helped us get what we wanted! Give them a raise! They are 100% the best employees at this location.
Frequently Asked Questions About McDonald's
What are the operating hours of McDonald's at 9251 Alderbridge Way, Richmond N?
McDonald's at 9251 Alderbridge Way, Richmond N is open daily from 7:00 AM to 11:00 PM.
Does this McDonald's location offer drive-through service?
No, this McDonald's location does not have drive-through service; it is closed every day for drive-through hours.
Can I order delivery or pickup from this McDonald's?
Yes, you can order both in-store pickup and delivery from this McDonald's location.
What types of meals are served at this McDonald's?
This McDonald's serves lunch and dinner meals.
What payment methods are accepted at McDonald's in Richmond N?
They accept American Express, Cash, Discover, MasterCard, Visa, and debit cards.
Is there a children's menu available at this McDonald's?
Yes, this McDonald's location offers a children's menu and welcomes families and children.
Does McDonald's at 9251 Alderbridge Way serve coffee and dessert?
Yes, they serve coffee and a variety of desserts at this location.
Are there any shopping centers or entertainment venues near this McDonald's?
Yes, Central at Garden City shopping center and cinema are nearby, offering shopping and movie options before or after your visit.
What other fast food restaurants are located close to this McDonald's?
Nearby fast food options include Burger King, Fatburger, Chipotle Mexican Grill, and McCafé, providing a variety of dining choices in the area.
Are there any medical or dental clinics near the McDonald's at 9251 Alderbridge Way?
Yes, Megafu Medical Clinic at Walmart Richmond and Richmond Community Dentist are close by, useful if you have appointments nearby.