Business Details
About
Fast Food RestaurantRestaurantIce Cream ShopCoffee ShopSalad ShopSandwich RestaurantMcDonald's
From the Big Mac to the Quarter Pounder, we have been serving smiles and memories, coast-to-coast, since 1967.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- DebitAvailable
Location
Hours
Reviews
3.3
506 reviews
5 stars
162
4 stars
105
3 stars
74
2 stars
36
1 star
129
What are people saying?
AI-generated from recent customer reviews
Hygiene Issues
Multiple customers reported concerns about food handling hygiene, including staff not wearing gloves and unsanitary conditions.
Customer Service
Service quality varied significantly; some employees received praise for being friendly and helpful, while others were described as rude and dismissive.
Order Accuracy
Frequent complaints about incorrect orders, missing items, and poor communication regarding order fulfillment.
Food Quality
Customers expressed dissatisfaction with food quality, including cold items, incorrect preparation, and hygiene concerns.
Staffing Problems
Many reviews noted that the location is often understaffed, leading to long wait times and overwhelmed employees.
- CKCowcow KK3 days ago2.0On multiple occasions, I have received coffee that was clearly made by re-brewing previously used coffee grounds. From my experience, this happens about 3 out of every 10 purchases, making it a pattern rather than an accident. At this frequency, it is highly unlikely to be individual staff error and instead points to management or franchise-level responsibility. This clearly violates McDonald’s quality standards, and corporate should investigate this location and reconsider its franchise rights.
- MPMarmalade PuffinDec 12, 20251.0No free refill anymore, FYI
- IIItsYourBoiDudeBigDogThatLovesToPaceTheirZoopaCopa!Nov 20, 20255.0do you love me and seeking attention I mean, which one is it you keep calling me a twin but twin is different. Mentally I’m already on next year. That’s some 2020 clear vision saying let you finish. I ain’t trying here. I’m off for spiritual lifting, but I don’t fly spirit I’m off of finding happiness to die all smiles. Kevin Durant trials had to blow it. I must’ve.- Per Joshua Hall
- MDMary Rose DeleonNov 16, 20251.0The workers here doesn't pay attention and rude. I tried to ask one of the workers if my order went through cause the kiosk outside didn't print my order but she just pretend not to hear me and walk away. The customer service is so bad. When I got my order they even forgot my drinks and had to ask them twice about it. Don't waste your time here .
- EBEggo Blue BlobNov 12, 20255.0Hannah and Akansha were very friendly and fast and helped us get what we wanted! Give them a raise! They are 100% the best employees at this location.
Frequently Asked Questions About McDonald's
What are the operating hours of McDonald's at 9251 Alderbridge Way, Richmond N?
McDonald's at 9251 Alderbridge Way, Richmond N is open daily from 7:00 AM to 11:00 PM.
Does this McDonald's location offer drive-through service?
No, this McDonald's location does not have drive-through service; it is closed every day for drive-through hours.
Can I order delivery or pickup from this McDonald's?
Yes, you can order both in-store pickup and delivery from this McDonald's location.
What types of meals are served at this McDonald's?
This McDonald's serves lunch and dinner meals.
What payment methods are accepted at McDonald's in Richmond N?
They accept American Express, Cash, Discover, MasterCard, Visa, and debit cards.
Is there a children's menu available at this McDonald's?
Yes, this McDonald's location offers a children's menu and welcomes families and children.
Does McDonald's at 9251 Alderbridge Way serve coffee and dessert?
Yes, they serve coffee and a variety of desserts at this location.
Are there any shopping centers or entertainment venues near this McDonald's?
Yes, Central at Garden City shopping center and cinema are nearby, offering shopping and movie options before or after your visit.
What other fast food restaurants are located close to this McDonald's?
Nearby fast food options include Burger King, Fatburger, Chipotle Mexican Grill, and McCafé, providing a variety of dining choices in the area.
Are there any medical or dental clinics near the McDonald's at 9251 Alderbridge Way?
Yes, Megafu Medical Clinic at Walmart Richmond and Richmond Community Dentist are close by, useful if you have appointments nearby.