Business Details
About
Fast Food RestaurantRestaurantIce Cream ShopCoffee ShopSalad ShopSandwich Restaurant
From the Big Mac to the Quarter Pounder, we have been serving smiles and memories, coast-to-coast, since 1967.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- DebitAvailable
Location
Hours
Reviews
3.3
1,683 reviews
5 stars
463
4 stars
383
3 stars
364
2 stars
143
1 star
330
What are people saying?
AI-generated from recent customer reviews
Service Issues
Numerous customers reported consistently poor service, including rude staff, incorrect orders, and long wait times.
Food Quality
Many reviews mentioned cold or poorly prepared food, with complaints about items being stale or undercooked.
Cleanliness
Several customers noted unsanitary conditions in the restaurant, including dirty tables and floors.
Positive Staff Interactions
Despite the negative feedback, some customers highlighted positive experiences with specific staff members who provided good service.
Pricing Concerns
Customers expressed dissatisfaction with pricing, particularly regarding charges for sauces and takeout bags, feeling that the value for money was lacking.
- MKManjot KaurNov 13, 20252.0My bun was literally torn….
- LHLance HubberNov 1, 20251.0This is the cheapest McDonald’s I have ever been to in my life. You have to beg and bargain with them to get any sauces for your fries. When they finally agree to give you ketchup for the large fries you just ordered, you’re lucky to get to packets, and they act like they just did you a favour. Why can’t I have ketchup?!? This is McDonalds !!! I work in the area and all my co-workers refuse to spend a dime here. Do yourself a favour and spend a bit more and go to Five Guys which is pretty much next door. Way better food quality and service.
- BBBrielle BahnmanOct 27, 20251.0This place is a disaster. Messed up every single order they made. Asked for take out and would even give us a bag
- JJJJJOct 19, 20253.0Busy location w/ small pay area.
- KTKait T-BOct 14, 20254.0Staff are nice, food is usually good
Frequently Asked Questions About McDonald's
What are the regular opening hours of McDonald's at 11668 Steveston Hwy, Richmond?
McDonald's is open daily from 5:00 AM to 11:59 PM, with extended hours until 2:00 AM on Fridays and Saturdays.
Does this McDonald's location offer delivery service?
Yes, delivery is available daily from 5:00 AM to 11:59 PM with extended late-night delivery until 2:00 AM on Fridays and Saturdays.
Is there a drive-through available at this McDonald's?
Yes, McDonald's offers drive-through service daily from 5:00 AM to 11:59 PM, with extended hours until 2:00 AM on Fridays and Saturdays.
Can I pick up my order in-store at this McDonald's?
Yes, this McDonald's location provides in-store pickup as a part of their pickup and delivery services.
What meals are served at this McDonald's?
They serve breakfast, lunch, and dinner every day.
What payment options are accepted at this McDonald's?
Payment options include American Express, cash, Discover, MasterCard, and Visa.
Is this McDonald's family-friendly and suitable for children?
Yes, McDonald's welcomes families and children, offering a children's menu and a casual dining atmosphere.
Which nearby clothing store can I visit when I come to McDonald's on Steveston Hwy?
Reitmans, a women's clothing store, is conveniently located nearby if you want to shop for fashion accessories or clothes.
Are there other fast food options near this McDonald's location?
Yes, nearby fast food options include Burger King, Popeyes Louisiana Kitchen, Quiznos, and The Chopped Leaf, providing a variety of quick dining choices.
What nearby amenities can I visit before or after dining at McDonald's?
Nearby amenities include Ironwood Chiropractic for wellness services, Marble Slab Creamery for ice cream, and Ironwood Plaza shopping center for retail and other services.