McDonald's

3.8
2805 reviews
Drive-Thru Curbside McDelivery

About

Fast Food RestaurantRestaurantIce Cream ShopCoffee ShopSalad ShopSandwich Restaurant
From the Big Mac to the Quarter Pounder, we have been serving smiles and memories, coast-to-coast, since 1967.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

McDonald's
7120 No.3 Road, Richmond, BC
V6Y 2C6, Canada

Hours

Reviews

3.8
2,805 reviews
5 stars
1,121
4 stars
796
3 stars
453
2 stars
148
1 star
287

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers generally praised the service as fast and friendly, although there were complaints about order accuracy and staff professionalism.

Cleanliness

The restaurant is noted for its cleanliness, but some reviews mentioned issues with hygiene and unsanitary conditions.

Food Quality

While many customers enjoyed the food, there were several complaints about food preparation, including undercooked items and incorrect orders.

Atmosphere

The location is described as busy and family-friendly, with a nice play area for kids, but some customers found it too crowded and noisy.

Pricing Issues

Several reviews highlighted concerns about rising prices and perceived value, with some customers feeling that portion sizes have decreased.
  • FM
    Faiz Malik
    1 day ago
    1.0
    Tried the McVeggie burger today and it was a terrible experience. The burger had a strong rotten smell, so I asked for a fresh one. Shockingly, the replacement smelled exactly the same. It’s clear the ingredients are either old, improperly frozen, or not handled safely. This isn’t just disappointing — it’s unsafe. Serving food that smells spoiled is a serious health concern. I ended up wasting my money and losing trust in this location. Definitely won’t be coming back, and I’d warn others to be careful with their food standards here.
  • MF
    MO FX
    3 days ago
    1.0
    Im gonna sue this location because of what happened to me tonight
  • ML
    Myra Lamiao
    4 days ago
    5.0
    We just want to thank Chris for the excellent customer service in the drive-thru today! He kept us updated on our order and was super friendly!
  • FW
    Feng Wang
    Nov 11, 2025
    1.0
    This location often makes mistakes with orders. Today I ordered a chicken burger but received a fish burger. Even after I called, they said I had to return to fix it, which was impossible since I was already far away. Please double-check your order before leaving.
  • AJ
    Anya-Zabrena 'Anya’ Jackman
    Nov 1, 2025
    5.0
    Easily and quite possibly the most beautiful and classic McDonald’s that I have ever been it! The clerk said that it was recently renovated, and it most certainly shows! They have a TV/screen that shows the history of McDonald’s in Canada, while you wait, and everything. Excellent service, too!

Frequently Asked Questions About McDonald's

What are the opening hours of McDonald's Richmond location?

McDonald's Richmond is open 24 hours a day, 7 days a week.

Does McDonald's Richmond offer delivery services?

Yes, delivery services are available 24/7 at McDonald's Richmond.