McDonald's

3.4
1635 reviews
Drive-Thru Curbside McDelivery

About

Fast Food RestaurantRestaurantIce Cream ShopCoffee ShopSalad ShopSandwich Restaurant
From the Big Mac to the Quarter Pounder, we have been serving smiles and memories, coast-to-coast, since 1967.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

McDonald's
8140 No. 2 Road, RICHMOND, BC
V7C 5J9, Canada

Hours

Reviews

3.4
1,635 reviews
5 stars
511
4 stars
410
3 stars
256
2 stars
103
1 star
355

What are people saying?

AI-generated from recent customer reviews

Order Accuracy

Frequent complaints about missing items and incorrect orders, with many customers expressing frustration over repeated mistakes.

Service Quality

Mixed reviews on service; while some staff were praised for friendliness, others were reported as rude or dismissive.

Food Quality

Inconsistent food quality, with reports of cold, stale, or improperly prepared items, though some customers enjoyed their meals.

Cleanliness

Reports of cleanliness varied; some customers noted clean facilities, while others mentioned dirty tables and bathrooms.

Speed of Service

Many customers experienced long wait times, especially in the drive-thru, leading to dissatisfaction with service speed.
  • RR
    Roseny Reyes
    1 day ago
    1.0
    Bad experience, just ordered on a drive through. Got a wrong order. Ordered chicken wrap but gave me chicken mcmuffin.Try to talk to them to change my order but asked me to go inside and pay the difference which was advised by her manager Very poor customer service. Needs re traing. I was in a rush.
  • NN
    NMB NMB
    1 day ago
    4.0
    Very tasty food, nice atmosphere, but not many drink fillers and packets of sugar for coffee on the outside. Kind of inconvenient
  • RR
    RVWR
    3 days ago
    1.0
    I ordered extra onions and pickles for the Cheeseburger. Where are the onions??? There's literally none. I also ordered 3x extra pickles and 3x Dill seasoned cucmbers for my Triple Pickle McCrispy, and there were no extras either.
  • BY
    Bq Y
    5 days ago
    2.0
    My daughter went to the counter to request a sauce, but nobody paid attention to her. I went to ask again and a staff member (male, wearing a headscarf and a gold bracelet on his right hand) heard me but chose to ignore us. We felt disrespected, especially because a child was involved. I hope the staff can improve their attitude and basic customer service.
  • BB
    Bad Bunny
    Nov 9, 2025
    1.0
    I think 3.4 is justified or maybe less than that. No special instructions have been followed. No compensations or apologies offered. Waiting much longer at drive-thru kills the purpose of drive thru and getting your order incomplete is total waste of time and money. SKIP THIS LOCATION and Go some other one

Frequently Asked Questions About McDonald's

What are the operating hours for McDonald's at 8140 No. 2 Road?

McDonald's at 8140 No. 2 Road is open 24 hours a day, seven days a week.

Does this McDonald's location offer delivery and pickup options?

Yes, McDonald's at 8140 No. 2 Road offers both in-store pickup and delivery services.