McDonald's

3.4
1653 reviews
Drive-Thru Curbside McDelivery

About

Fast Food RestaurantRestaurantIce Cream ShopCoffee ShopSalad ShopSandwich RestaurantMcDonald's
From the Big Mac to the Quarter Pounder, we have been serving smiles and memories, coast-to-coast, since 1967.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

McDonald's
8140 No. 2 Road, RICHMOND, BC
V7C 5J9, Canada

Hours

Reviews

3.4
1,653 reviews
5 stars
513
4 stars
414
3 stars
259
2 stars
105
1 star
362

What are people saying?

AI-generated from recent customer reviews

Service Quality

Numerous customers reported poor service, including rude staff, frequent order mistakes, and long wait times.

Order Accuracy

Many reviews highlighted issues with incorrect or incomplete orders, leading to customer frustration.

Food Quality

Several customers mentioned that the food was often cold, stale, or poorly prepared, impacting their overall experience.

Cleanliness

While some customers noted cleanliness, others reported dirty tables and bathrooms, indicating inconsistency in maintenance.

Positive Staff Interactions

A few reviews praised specific staff members for their friendliness and helpfulness, suggesting that there are positive experiences amidst the negative feedback.
  • SS
    Sam
    3 days ago
    1.0
    Already knowing that the fish filet is smaller than before. I’m just shocked to find out the cheese given is 1/3 of a cheese slice packet from the grocery store. I’m disappointed.
  • GT
    Gwen Tam
    4 days ago
    1.0
    Not the first time this has happened to me. Went through the drive thru with my mobile order, worker asks me to park my car OUT FRONT because my order isn’t ready. Cars aren’t supposed to just idle right outside the front entrance, I was clearly blocking traffic. I waited a good 10 minutes and still nothing came out, other people at the drive thru were already getting their orders so i decided to go back through the drive thru to ask if my order was ready, as I didn’t want to continue blocking traffic. Manager proceeds to tell me my order isn’t even there and they can’t see it in their system, and made it seem like it was my problem. First of all, this is fast food, not slow food, so my order shouldn’t have to take that long. Secondly, next time they should ask me to park in the mobile pickup area and not just out front where I’d be blocking traffic. Ridiculous.
  • OO
    Olivia
    Jan 4, 2026
    4.0
    Overall a good experience. The service was quick and the staff were friendly. The food was fresh and met expectations. There was a wait during a busy time, but everything else was solid. I’d definitely come back.
  • JL
    Johnny Li
    Dec 30, 2025
    2.0
    The service is terrible , the lady with dark skin, not knowing where she comes from charged me 45 cents for a takeout order bag , I never had this kind of situation before, dealing with such disgusting and awful lady! Don’t ask anything from her even if a piece takeout bag, she will charge you as if she came from those poor places!
  • JB
    Jay Jay Baptiste
    Dec 19, 2025
    2.0
    I came here and ordered a meal I asked to buy a packet of mc chicken sauce Before I left I checked the bag and realize the packet I paid for was missing The worker said its on the burger and I said well that isn't what I asked for and she offered no solution then said I had to pay for it I said I had already paid ? And they had made a mistake She continued to argue with me and finally gave me the packet and then at the end again told me its not an argument I need to pay for the packet Pay for another packet when they put it on my burger and I didn't ask them to? You really gonna argue people and not remake their food or give them a packet of mayonnaise when your staff make a mistake sheesh Learn customer service and not to argue over a 40 cent pack of mayo when a mistake is made I could of asked to remake the burger AND the packet truly

Frequently Asked Questions About McDonald's

What are the operating hours for McDonald's at 8140 No. 2 Road?

McDonald's at 8140 No. 2 Road is open 24 hours a day, seven days a week.

Does this McDonald's location offer delivery and pickup options?

Yes, McDonald's at 8140 No. 2 Road offers both in-store pickup and delivery services.