Frequent complaints about missing items and incorrect orders, with many customers expressing frustration over repeated mistakes.
Service Quality
Mixed reviews on service; while some staff were praised for friendliness, others were reported as rude or dismissive.
Food Quality
Inconsistent food quality, with reports of cold, stale, or improperly prepared items, though some customers enjoyed their meals.
Cleanliness
Reports of cleanliness varied; some customers noted clean facilities, while others mentioned dirty tables and bathrooms.
Speed of Service
Many customers experienced long wait times, especially in the drive-thru, leading to dissatisfaction with service speed.
RR
Roseny Reyes
1 day ago
1.0
Bad experience, just ordered on a drive through. Got a wrong order. Ordered chicken wrap but gave me chicken mcmuffin.Try to talk to them to change my order but asked me to go inside and pay the difference which was advised by her manager Very poor customer service. Needs re traing. I was in a rush.
NN
NMB NMB
1 day ago
4.0
Very tasty food, nice atmosphere, but not many drink fillers and packets of sugar for coffee on the outside. Kind of inconvenient
RR
RVWR
3 days ago
1.0
I ordered extra onions and pickles for the Cheeseburger.
Where are the onions??? There's literally none.
I also ordered 3x extra pickles and 3x Dill seasoned cucmbers for my Triple Pickle McCrispy, and there were no extras either.
BY
Bq Y
5 days ago
2.0
My daughter went to the counter to request a sauce, but nobody paid attention to her. I went to ask again and a staff member (male, wearing a headscarf and a gold bracelet on his right hand) heard me but chose to ignore us. We felt disrespected, especially because a child was involved. I hope the staff can improve their attitude and basic customer service.
BB
Bad Bunny
Nov 9, 2025
1.0
I think 3.4 is justified or maybe less than that.
No special instructions have been followed. No compensations or apologies offered.
Waiting much longer at drive-thru kills the purpose of drive thru and getting your order incomplete is total waste of time and money.
SKIP THIS LOCATION and Go some other one