McDonald's

3.6
2572 reviews
Drive-Thru Curbside McDelivery

About

Fast Food RestaurantRestaurantIce Cream ShopCoffee ShopSalad ShopSandwich RestaurantMcDonald's
From the Big Mac to the Quarter Pounder, we have been serving smiles and memories, coast-to-coast, since 1967.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

McDonald's
8191 Alderbridge Way, Richmond, BC
V6X 3A9, Canada

Hours

Reviews

3.6
2,572 reviews
5 stars
788
4 stars
737
3 stars
521
2 stars
157
1 star
369

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently reported poor service, including rude staff, incorrect orders, and unresponsive management.

Food Quality

Many reviews highlighted inconsistent food quality, with complaints about cold, poorly prepared meals and missing items.

Cleanliness

Several customers noted unsanitary conditions in the dining area and restrooms, indicating a need for better maintenance.

Drive-Thru Issues

The drive-thru service received numerous complaints regarding long wait times, incorrect orders, and staff attitude.

Positive Experiences

Despite the negative feedback, some customers praised specific staff members for their friendliness and noted positive experiences with food freshness.
  • BW
    Bob W
    1 day ago
    5.0
    Prompt service, fresh food, and amazing coffee. One of the better locations I've been to.
  • YZ
    Yollanda Z
    2 days ago
    1.0
    Check your mcchicken sauce, it went bad 🤮
  • ZJ
    Z J
    Jan 4, 2026
    1.0
    I think the night workers are half asleep, or really couldn’t care less about their jobs. I received my delivery order, and yet again no dipping sauce provided for the nuggets even though I ordered them. And apparently half full and unsalted is how the medium fries come now? It’s not fair to pay full price for an order and receive 3/4 of it. Definitely know not to from this location again.
  • HH
    Hannah Hankin
    Dec 27, 2025
    3.0
    Our food was good but the bath room needs cleaning in specifics the women's bath is gross I waited 2 hours for someone to do something no one has and I even went up to the front and told them this is unacceptable this is gross
  • RR
    Ryan
    Dec 20, 2025
    4.0
    Not bad. Wished that the Fillet O’ Fish didn’t crumble 3/4 into eating it. Everything was normal and added bonus was that this is one of the more cleaner restaurants. Cons: their drive thru, depending on what you order, is hit or miss. Always dine in…

Frequently Asked Questions About McDonald's

What are the operating hours of McDonald's at 8191 Alderbridge Way, Richmond?

McDonald's is open 24 hours a day, 7 days a week at this location.

When can I get delivery from this McDonald's location?

Delivery service is available 24/7 every day of the week.