McDonald's

3.4
1573 reviews
Drive-Thru Curbside

About

Fast Food RestaurantRestaurantIce Cream ShopCoffee ShopSalad ShopSandwich Restaurant
From the Big Mac to the Quarter Pounder, we have been serving smiles and memories, coast-to-coast, since 1967.

Details

  • Dine-inAvailable
  • DeliveryNot available
  • TakeoutAvailable
  • DebitAvailable

Location

McDonald's
310 West Island Hwy, Parksville, BC
V9P 1K8, Canada

Hours

Reviews

3.4
1,573 reviews
5 stars
420
4 stars
397
3 stars
362
2 stars
129
1 star
265

What are people saying?

AI-generated from recent customer reviews

Service Quality

Staff are generally friendly and polite, but there are frequent reports of poor service, including order inaccuracies and long wait times.

Order Accuracy

Many customers experienced issues with incomplete or incorrect orders, particularly in the drive-thru.

Food Quality

Food quality is inconsistent, with some customers receiving cold or stale items, while others report fresh and hot meals.

Cleanliness

Some reviews highlight cleanliness and a well-maintained dining area, while others mention unsanitary conditions.

Management Issues

There are complaints about a lack of management oversight and training, leading to poor customer service experiences.
  • RW
    Ricky Wang
    Nov 10, 2025
    5.0
    McDonald's has been going down in quality over the years, however still a good place to grab a quick bite.
  • ML
    MWHJ Lin
    Nov 8, 2025
    2.0
    The people were nice, but there were quite some missed items in our order of 3 combos and we had to make extra trip back and forth to get our complete order.
  • SP
    Sarah Park
    Nov 2, 2025
    5.0
    Staff was so lovely to order from, speedy service, consistent McDonald’s taste ✅
  • LH
    Laura Hesse
    Oct 28, 2025
    1.0
    Hit and miss on the food here. Got a cold dried out cheese burger thru the drive thru. Too much hassle to turn around and complain. Not the first time either.
  • KA
    Kaylie Alwood
    Oct 18, 2025
    3.0
    The staff here are lovely people however I find there are many errors on our orders, missing items or stale nuggets the odd time even double fried- when you’ve worked in a restaurant long enough you know when this is happening and it’s gross. My biggest complaint is that when you try to call about the issue no one answers and half the time they haven’t put a receipt in the bag to address the issue at a later time. 90% of the time when we are getting fast food it is when we are running late getting our kids to bed and trying to rush in a bedtime snack on the go meaning we don’t have time to go back. I just tried calling to address cold food that was obviously sitting and again there was no answer and we can’t go in to address it in person. There should at least be an answering machine to leave a message.

Frequently Asked Questions About McDonald's

What are McDonald's Parksville's operating hours?

McDonald's Parksville is open 24 hours every day from Monday to Sunday.

Does McDonald's Parksville offer delivery service?

McDonald's Parksville does not offer delivery service.