Save-On-Foods

4.0
983 reviews

About

Grocery StoreOverwaitea Food Group

Details

  • DebitAvailable
  • Cash onlyNot available

Location

Save-On-Foods
1025 Columbia Street, New Westminster, BC
V3M1C4, Canada

Hours

Reviews

4.0
982 reviews
5 stars
404
4 stars
326
3 stars
147
2 stars
37
1 star
68

What are people saying?

AI-generated from recent customer reviews

Customer Service

While many customers praised the friendly and helpful staff, there were notable complaints about poor service, particularly at checkout, with some cashiers displaying a lack of professionalism.

Pricing Issues

Customers frequently expressed dissatisfaction with high prices compared to competitors, feeling that the store's pricing strategy was exploitative, especially during economic stress.

Store Cleanliness

The store is generally reported as clean and well-organized, contributing positively to the shopping experience.

Product Availability

There were mixed reviews regarding product availability, with some customers noting frequent stock issues on advertised items and concerns about misleading pricing.

Checkout Experience

Long wait times at checkout were a common complaint, with suggestions for more open registers or self-checkout options to improve efficiency.
  • AC
    Aryan Chahal
    3 days ago
    5.0
    Nice flowers
  • CO
    Carrie Oatt
    Dec 31, 2025
    5.0
    I've been shopping here for years. They have some really great employees. Jake is all around awesome... he can do any position. The meat manager (I think his name is Ryan?) is always running around offering advice or help. He tells me about specials and genuinely seems to love his love. It shows.
  • AA
    Alyssa
    Dec 3, 2025
    2.0
    Not shopper friendly. Similar locations have lost my business and have me not impressed with the brand as a whole. Tried to stop for quick food while we were out holiday shopping with our young daughter and it felt like we were bums just trying to have a healthy meal and change our daughter's diaper in a dry restroom/change station. Fresh street or Safeways tend to customer service better.
  • DH
    D “H3lium”
    Nov 26, 2025
    2.0
    Cashier made such a fuss over having her check if one item was on sale that didn’t show up at checkout that turned out to be on sale I was too embarrassed to mention the other 4 items that also didn’t show up but were listed on the shelf as such, checked back later just to make sure it wasn’t misremembered and confirmed they were indeed on discount. Been shopping at this location since it was IGA, so quite a long time, perhaps it’s time I explored other options
  • SK
    SUMRIT KHURANA
    Nov 6, 2025
    4.0
    Every time i visit their i buy the fruits because fresh fruits are available there

Frequently Asked Questions About Save-On-Foods

What are the regular operating hours for Save-On-Foods in New Westminster?

Save-On-Foods is open daily from 7:00 AM to 10:00 PM.

Are there any changes to Save-On-Foods' hours on holidays?

Yes, Save-On-Foods has special holiday hours; for example, they are closed on December 25 and have reduced hours on December 24, 26, 31, and January 1.