Customers appreciate the availability of fresh fruits and vegetables, noting the good selection.
Customer Service
While many reviews highlight friendly and helpful staff, there are significant complaints about poor service and cashier behavior.
Pricing Issues
Customers frequently mention high prices compared to competitors, with some feeling misled by pricing strategies.
Store Cleanliness
The store is generally reported as clean and well-organized, contributing to a pleasant shopping experience.
Checkout Experience
Long wait times at checkout and lack of staff during busy periods are common complaints, with calls for self-checkout options.
SK
SUMRIT KHURANA
Nov 6, 2025
4.0
Every time i visit their i buy the fruits because fresh fruits are available there
WF
Wildemar Freire
Oct 28, 2025
1.0
C’mon. Soups always ends before 5pm
CF
C F
Oct 21, 2025
1.0
Got a pack of chicken - 50 percent off- rep snappily walking by said the special was for a certain time only - strange special. Can’t come back 3 hours later. She acted as if I didn’t read it. I didn’t but didn’t expect happy hour price in a grocer. Checkout Clerk did not say, thank you after buying more groceries -name started with Noe..? couldn’t see a manager to complain of poor service. The US has the best clerks in stores.
IM
Ironman Marvelman
Oct 19, 2025
1.0
Yesterday I put my items on the conveyor belt at the register. I was 3rd in line to be served. After standing there for 30 seconds or so the girl at the till turned me away and told me to go to another register.
I though to myself okay maybe she's trying to close the register to go on break.
So I go to another register where I have to go to the back of the line.
And while im waiting in that line I see the girl continue to serve everybody else who walked up to her register no problem.
Whats going on here? Is this a race issue? Does your cashier not like white men?
Ridiculous behavior and I won't be returning.
JD
Jasmine Davis
Oct 10, 2025
5.0
Save-On-Foods always delivers outstanding customer service! The staff are very friendly and helpful.
The store is clean, well-organized, and the checkout process is quick and easy. It’s always a pleasant shopping experience —
It is a smaller store, so it can get quite busy.
But all in all, Highly recommend this location for great service and a positive shopping vibe.
What are the regular operating hours for Save-On-Foods in New Westminster?
Save-On-Foods is open daily from 7:00 AM to 10:00 PM.
Are there any changes to Save-On-Foods' hours on holidays?
Yes, Save-On-Foods has special holiday hours; for example, they are closed on December 25 and have reduced hours on December 24, 26, 31, and January 1.
Where is Save-On-Foods located?
Save-On-Foods is located at 1025 Columbia Street, New Westminster, BC, V3M1C4, Canada.
Does Save-On-Foods accept debit card payments?
Yes, Save-On-Foods accepts debit card payments and does not require cash only.
Does Save-On-Foods sell organic and prepared food products?
Yes, Save-On-Foods offers organic products as well as prepared foods.
How can I contact Save-On-Foods customer service?
You can reach Save-On-Foods customer service by email at customer_service@saveonfoods.com or by phone at +1 604-549-1225.
Is there a nearby pet store where I can shop after visiting Save-On-Foods?
Yes, Bosley's pet store is nearby, where you can shop for pet supplies and fish.
Are there any fitness centers close to Save-On-Foods for a workout before or after shopping?
Yes, 1UP Fitness and Oxygen Hot Yoga and Fitness are nearby gyms where you can exercise before or after your visit to Save-On-Foods.
Which nearby dining options are available close to Save-On-Foods?
Boston Pizza New West is near Save-On-Foods, offering pizza and chicken dishes if you want to grab a meal before or after shopping.
Are there local medical services near Save-On-Foods?
Yes, companies like Columbia Square Dental and Amplifon Canada provide dental, audiology, and medical supply services nearby.