McDonald's

3.5
962 reviews
Curbside McDelivery

About

Fast Food RestaurantRestaurantIce Cream ShopCoffee ShopSalad ShopSandwich Restaurant
From the Big Mac to the Quarter Pounder, we have been serving smiles and memories, coast-to-coast, since 1967.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

McDonald's
515 - 6th St., NEW WESTMINSTER, BC
V3L 5H1, Canada

Hours

Reviews

3.5
962 reviews
5 stars
317
4 stars
223
3 stars
197
2 stars
72
1 star
153

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently reported poor service, including long wait times, incorrect orders, and rude staff interactions.

Cleanliness

Many reviews highlighted issues with cleanliness, including dirty tables and restrooms, contributing to a negative dining experience.

Food Consistency

While some customers enjoyed the food, there were numerous complaints about incorrect orders and food quality, such as bland or poorly made items.

Staff Attitude

Several reviews noted a lack of professionalism and customer respect from staff, with some praising individual employees while others criticized management.

Busy Environment

The location is often crowded, leading to longer wait times and a chaotic atmosphere, which detracts from the overall experience.
  • PS
    Peter Spencer
    2 days ago
    3.0
    It's Mickey D's, what can I say?
  • CS
    Ciara Stick
    Oct 29, 2025
    1.0
    If I could give -1 star I would. I watched the manger continuously run his hand through his hair and then pack customers orders. When I called him out, he claimed it was ok and that McDonalds advises to not use gloves. All I can say that it’s disgusting
  • RY
    Renee Yu
    Oct 24, 2025
    1.0
    I have been so many McDonalds since my kids just love McDonald. This location probably has the worst services ever. Countless time we drove home with the meal that either missing fries or drinks or ice creams. Sure mistake happens, but it happened a lot at this location. Now we have to always check if they packed all the food we ordered. Sometimes we tried to dine in. But it’s always full and tables were dirty. So we rather eat in the car. Staffs were rude and impatient. Maybe they are working too hard and stressful. I don’t know. This store is in a great location. Perhaps the store manager can make some progress to make it better.
  • JP
    Jerry Pham
    Oct 22, 2025
    5.0
    Very busy location when we came. Ordered fries and burgers. Food is very fresh. People around are friendly. Lovely spot 😊😊😊
  • EH
    Edward H
    Oct 4, 2025
    4.0
    Red Box Tiny Tan are in. However sometimes you find past treasure. Such as a book regarding the power of friendship. I had the McHappy meal: grilled chicken breast no sauce. Small fries. No salt. You have to watch your potassium levels. You don't want kidney stones or other health issues because of excess salt consumption. Yogurt has prebiotics and regular milk has less sugar than chocolate. You have to watch your sugar intake. I chose a book that I could give it away to anyone that would appreciate it. The title: The power of friendship. It sounds just awesome. We all need friends. I thank the owners for this promotion. I thank God for these blessings ✝️. This review was written in 2025, which is after the COVID-19 pandemic but people exposed to the COVID-19 virus may have developed something called Long-covid whereby a person could collapse, experience fatigue, confusion, dizziness and other symptoms. Drinking alcohol makes the symptoms worse. Drinking caffeine after 5 pm (soda pop, tea, coffee, caffeinated energy drinks) will disrupt your sleep and also make your symptoms worse. Symptoms vary as well as intensity. I have spoken to teenagers and seniors or co-workers that had or have long covid. An indicator is if you have difficulty counting backwards from 100. If you cannot do it or struggle counting backwards, you might have long covid. Do an internet search regarding Long covid in your location to find out how Long covid could impact you or a loved one. Ask your pharmacist or doctor. There are tourists that visit here so verify in your own locality. If you have troubles and no one to turn to remember that Jesus ❤ you! You can also lean on God. Ask God. If you need a hug 🤗 but no one is around you can give yourself a hug! By the way, I find that wearing a ring with a good fit also gives you the feeling of having a hug. A bracelet or necklace has a similar effect but the ring is more impactful regarding the feeling.Try it!

Frequently Asked Questions About McDonald's

What are the operating hours of McDonald's in New Westminster?

McDonald's in New Westminster is open every day from 6:00 AM to 11:59 PM.

Does this McDonald's location offer drive-through service?

No, the drive-through service is not available at this McDonald's location.