McDonald's

3.5
2342 reviews
Drive-Thru Curbside McDelivery

About

Fast Food RestaurantRestaurantIce Cream ShopCoffee ShopSalad ShopSandwich Restaurant
From the Big Mac to the Quarter Pounder, we have been serving smiles and memories, coast-to-coast, since 1967.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

McDonald's
815 McBride Blvd., New Westminster, BC
V3L 2B9, Canada

Hours

Reviews

3.5
2,342 reviews
5 stars
770
4 stars
616
3 stars
437
2 stars
161
1 star
358

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently reported poor service, including rude staff and incorrect orders.

Food Consistency

Many reviews highlighted issues with food quality, such as cold or stale items and incorrect orders.

Staff Attitude

Several customers noted unprofessional behavior from staff, with some expressing frustration over the lack of respect and friendliness.

Cleanliness

While some customers found the location clean, others reported unsanitary conditions, particularly in the washrooms.

Customer Experience

Mixed reviews on overall customer experience, with some praising friendly staff while others experienced significant delays and disorganization.
  • FS
    Farshid SF
    1 day ago
    1.0
    Absolutely the most disorganized and confusing location I’ve ever dealt with. From the moment I arrived, nothing made sense. Every entrance was closed, yet staff kept sending me from one door to another like a scavenger hunt. Even the Drive-Thru told me to “go to a side door,” which—surprise—was also closed. It feels like the management here has no control over the workflow. Instead of coming out to address the issue professionally, the manager (who appeared to be a woman) avoided speaking with me entirely and pushed another staff member to handle it. That alone tells you everything you need to know about how poorly this place is run. If a business can’t keep its entrances open, can’t communicate properly, and can’t even have the manager face a customer, then it shouldn’t be surprised when customers walk away frustrated. Extremely disappointing experience. I won’t be returning, and I wouldn’t recommend this location to anyone looking for basic organization or respect for customers’ time.
  • RB
    RJ Bern
    2 days ago
    3.0
    I understand that the job doesn’t pay amazingly, but we went here recently,and the person serving us gave us an attitude like we were inconveniencing her. Food was fine but the service here and at a lot of McDonald’s has gone way downhill in the past few years.
  • PC
    Personal Coach
    Nov 16, 2025
    5.0
    It is soo expensive now. I just got a Value meal for $7. McDouble Burger, small fries, medium drink. Drive thru.
  • JJ
    Jaskarnsingh
    Nov 11, 2025
    1.0
    I visited this mcdonalds yesterday their was one of punjabi manger yelling in punjabi i was with my kids and family it was disrespectful and embarrassing for us ti stand and w8 for food
  • JL
    Jessie L
    Nov 9, 2025
    2.0
    Got my order wrong twice in a row, plus forgot our order (we've been waiting there for 15 minutes and our meal was just sitting on the counter. No one called our number until we asked). Also, the store is very smelly, my clothes and hair got bad oily smell (from the frying) when we left the store

Frequently Asked Questions About McDonald's

What are the operating hours of McDonald's at 815 McBride Blvd?

McDonald's at 815 McBride Blvd is open 24 hours a day, 7 days a week.

When can I get delivery service from this McDonald's location?

Delivery service is available 24 hours a day, every day of the week.