McDonald's

3.2
1439 reviews
Drive-Thru Curbside McDelivery

About

Fast Food RestaurantRestaurantIce Cream ShopCoffee ShopSalad ShopSandwich RestaurantMcDonald's
From the Big Mac to the Quarter Pounder, we have been serving smiles and memories, coast-to-coast, since 1967.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

McDonald's
1835 Bowen Road, Nanaimo, BC
V9S 1H1, Canada

Hours

Reviews

3.2
1,439 reviews
5 stars
413
4 stars
263
3 stars
314
2 stars
139
1 star
310

What are people saying?

AI-generated from recent customer reviews

Service Issues

Many customers reported poor service, including rude staff, incorrect orders, and long wait times.

Cleanliness

Several reviews mentioned dirty tables and unsanitary conditions, although some noted that the restaurant was relatively clean.

Order Accuracy

Frequent complaints about missing items in orders and incorrect food preparation were highlighted.

Positive Staff Interactions

Despite the issues, some customers praised specific staff members for their friendliness and helpfulness.

Inconsistent Quality

Customers experienced variability in food quality, with some meals being fresh and well-prepared while others were stale or poorly assembled.
  • MC
    Marcus Carlos
    2 days ago
    1.0
    OK, so I walked in and immediately it smelt like something died. I go over to the kiosk. It’s all glitchy so then I just go over to the front ask for my food, but then the girl starts taking so long and had to bring out a calculator on your phone while swearing and then after that I waited 20 minutes because everyone in the back was just laughing and not doing their job I finally got my food and it was cold. Honestly, worst experience I’ve had at McDonald’s.
  • DO
    Denys Orlov
    Dec 26, 2025
    4.0
    Good option to have a late dinner or just a coffee. 4 stars because sometimes it's a challenge to find a clean table, and the sanitizer container is usually empty.
  • RP
    Ryan Parr
    Dec 19, 2025
    4.0
    Order was wrong and it was a simple mean
  • RG
    Raman Gill
    Dec 1, 2025
    1.0
    poor service, their staff is rude almost every time. either mess up my order or forget to give dippings, just today they didn’t give me my dipping for the nuggets for a take out order. i found it later after i reached home. never going back to this shitty place.
  • BS
    Brandon Siddall
    Nov 26, 2025
    2.0
    I ordered a bunch of food with Mac sauce on the side everything was as to be expected except I was missing the mac sauce. I went up to the counter told the cashier I was missing my sauce and I was told and I quote "I believe that's just mayonnaise". To wich i replied No Mac Sauce is Mac Sauce. I was told to hold on she would get her supervisor and I ended up waiting 7 minutes before receiving the correct sauce.. All I have to say is Do Better.

Frequently Asked Questions About McDonald's

What are the operating hours for McDonald's at 1835 Bowen Road?

McDonald's at 1835 Bowen Road is open 24 hours a day, seven days a week.

Does this McDonald's location offer delivery service?

Yes, delivery service is available 24/7 at this McDonald's location.