Numerous customers reported long wait times, rude staff interactions, and incorrect orders, leading to a frustrating experience.
Staff Performance
While some staff members received praise for their friendliness and helpfulness, others were criticized for poor customer service and lack of professionalism.
Food Quality
Several reviews mentioned issues with food quality, including stale items, incorrect orders, and flat beverages, indicating inconsistency in food preparation.
Cleanliness
The restaurant was generally noted as clean, but some customers experienced unsanitary conditions, particularly regarding food handling.
Operational Hours
Customers expressed frustration over the location not being open 24 hours as advertised, impacting their ability to access services.
BS
Brent Simons
Nov 11, 2025
1.0
Music is always so loud and annoying in the early morning I will not be back. Have spoke to manager but they don’t care.
KR
Kate R
Nov 9, 2025
3.0
Bathrooms are locked, they don’t put out condiments, and the WiFi doesn’t work, so safe to say it’s generally a sketchy location. All tables were dirty. Food was fine and made in a reasonable time.
BS
BlackRed Swagio
Nov 4, 2025
1.0
I went to the drive thru and place my order when I got to the window to pay and get my order I saw I was missing something do I ask them it was on the receipt but was told to repay for the missing idem then rude staff said I was rude by yelling when I never yelled I just ask nice where my missing order was..
HV
Hector Ruilova Vidal
Nov 1, 2025
1.0
It took over 30 minutes to receive a small drive-thru order, and it was clear that the staff were chatting instead of focusing on service. On top of that, the beverages were completely flat. Even after we mentioned it and they replaced them, the new drinks were still flat. Overall, a disappointing experience that needs improvement in both service efficiency and product quality.
FK
felicia kent
Oct 25, 2025
1.0
Went to get two chicken wraps yesterday afternoon, the girl at the window told us to pull ahead to spot #1 to wait (someone was already parked there). We didn’t know what to do so my partner went in to get the food and they were talking rudely about him before he spoke up and said he was right there. Then their attitude completely changed and they were nice. Totally unacceptable to talk poorly about customers. Won’t be returning to this location we are very disappointed.
What are the operating hours for McDonald's at 1835 Bowen Road?
McDonald's at 1835 Bowen Road is open 24 hours a day, seven days a week.
Does this McDonald's location offer delivery service?
Yes, delivery service is available 24/7 at this McDonald's location.
Is there a drive-through available at this McDonald's and what are its hours?
Yes, there is a drive-through available 24 hours a day, every day of the week.
What meal options does McDonald's at Bowen Road serve?
This McDonald's serves breakfast, lunch, and dinner meals.
What payment methods can I use at McDonald's on Bowen Road?
You can pay using American Express, Cash, Discover, Mastercard, and Visa.
Is there a children's menu available at this McDonald's?
Yes, this McDonald's offers a children's menu.
Can families with children comfortably dine at this McDonald's?
Yes, families and children are warmly welcomed at this location.
Are there any pharmacies near McDonald's at 1835 Bowen Road?
Yes, nearby pharmacies include I.D.A., Pharmasave Westhill Centre, Pharmasave, and Rexall, convenient for shopping before or after your meal.
Where can I find financial services near McDonald's on Bowen Road?
Nearby financial services include TD Canada Trust Branch and ATM, TD Bank, Renita Sayani - TD Financial Planner, Smythe Insolvency Inc., and Venue Financial Centres, helping you manage your finances easily in the area.
What nearby recreational or health facilities are close to McDonald's Bowen Road?
You can find the gym Curves, the medical clinics Mount Benson Medical Clinic and Westhill Dental Clinic, as well as Opto-Mization NeuroVisual Optometry near McDonald's on Bowen Road, great for combining errands or wellness visits with a meal.