Numerous reviews highlighted filthy bathrooms and unsanitary conditions, including fruit flies and garbage.
Service Issues
Customers frequently reported long wait times, incorrect orders, and rude staff interactions.
Food Quality
Many reviews mentioned cold, poorly prepared food, with several customers expressing disappointment over incorrect or missing items.
Management Concerns
Several customers criticized management for unprofessional behavior and poor handling of customer complaints.
GH
Greg Hutchison
Dec 21, 2025
1.0
Can I get some burger with my mayo please?
What the heck is this!? Indian street food!?! What has happened to the service industry in Canada?
JL
James Lundrigan
Dec 14, 2025
1.0
Probably the nastiest bathroom I've ever been in. Very gross and uncared for. Wife confirmed the woman's bathroom was the same or worse. Find a gas station before ever stopping here.
KM
k m
Dec 14, 2025
1.0
You’d have better luck ordering from a kindergartener and receiving your order right. Regardless of going in or drive thru - explain in the simplest terms the most basic of order, it’ll be wrong. Of course, cold as well.
YB
yoyofunkin blows
Dec 10, 2025
1.0
We went through McDonald’s drive-through we ordered two grinch meals, and some other meals. All of our sodas were flat and watery. Our grinch meals did not come with what is advertised and our fries were undercooked. I tried to call the nickel Street McDonald’s. No one answers. I also had brown lettuce in my big Mac. $75 bill i wouldn’t have complained but there was just too many problems. And to top it off, they don’t give you a receipt for proof
PR
Paul Raseru
Dec 7, 2025
1.0
This is a worst McDonald’s,I have came across,this morning December 7th ,I went to pick up a order ,in the line there was a gentleman patiently waiting for his order more than 15 to 20 minutes for someone to ask him or even acknowledge that he was waiting for that long ,I was second in line,about 10 minutes of my waiting,a guy just walked in right infront of me and the gentleman was standing there waiting for his order ,right away a guy was inside McDonald’s notice that this dude just walked and they both talking to each other,looks like their friends,right away this McDonald’s manager or supervisor whatever the hell his position ,ask this guys just walked like a minute or two ago his order and prepared it for him and he’s out of the door less than 5,all I want to say to that person who did this today ,karma always comes around ,if you doing that favouritism bs please stop ,your work place is not about your friendship or relationship or family members you are there to serve the public and please do your job right
What are the opening hours for visiting McDonald's at 193 Nicol Street, Nanaimo?
McDonald's at 193 Nicol Street, Nanaimo is open 24 hours every day for dine-in service.
When is the drive-through service available at this McDonald's location?
The drive-through service is available 24 hours a day, seven days a week at this location.
What delivery options does McDonald's on Nicol Street offer?
Delivery is available 24/7. Customers can order online or via the McDonald's app for convenient delivery.
Can I pick up my order in store at McDonald's Nicol Street?
Yes, in-store pickup is available along with delivery services at this location.
What meals are served at McDonald's on Nicol Street?
This McDonald's serves breakfast, lunch, and dinner, including coffee and dessert options.
Does McDonald's on Nicol Street accept credit and debit cards?
Yes, payment options include American Express, Discover, Mastercard, Visa, and debit card payments; cash is also accepted.
Is this McDonald's location child-friendly and suitable for families?
Yes, McDonald's on Nicol Street welcomes families and children, and offers a children's menu.
What are some nearby places I can visit before or after dining at McDonald's Nicol Street?
Nearby places include Harbourview District, a landmark and historical area; Deverill Square Water Park and Gyro Park, perfect for outdoor fun; and Nanaimo Fruit and Vegetable Company for fresh groceries.
Are there convenient stores or gas stations near McDonald's at 193 Nicol Street?
Yes, nearby you will find 7-Eleven convenience store and Shell gas station, useful for quick stops during your visit.
What local services can I find near McDonald's on Nicol Street?
Close to McDonald's you'll find services such as Money Mart for banking, Gallazin Locksmiths for home security needs, and Barnacle Ink tattoo and piercing studio.