McDonald's

3.0
1341 reviews
Drive-Thru Curbside McDelivery

About

Fast Food RestaurantRestaurantIce Cream ShopCoffee ShopSalad ShopSandwich RestaurantMcDonald's
From the Big Mac to the Quarter Pounder, we have been serving smiles and memories, coast-to-coast, since 1967.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

McDonald's
193 Nicol Street, Nanaimo, BC
V9R 4T1, Canada

Hours

Reviews

3.0
1,341 reviews
5 stars
290
4 stars
250
3 stars
303
2 stars
156
1 star
342

What are people saying?

AI-generated from recent customer reviews

Cleanliness

Numerous reviews highlighted filthy bathrooms and unsanitary conditions, including fruit flies and garbage.

Service Issues

Customers frequently reported long wait times, incorrect orders, and rude staff interactions.

Food Quality

Many reviews mentioned cold, poorly prepared food, with several customers expressing disappointment over incorrect or missing items.

Management Concerns

Several customers criticized management for unprofessional behavior and poor handling of customer complaints.
  • GH
    Greg Hutchison
    Dec 21, 2025
    1.0
    Can I get some burger with my mayo please? What the heck is this!? Indian street food!?! What has happened to the service industry in Canada?
  • JL
    James Lundrigan
    Dec 14, 2025
    1.0
    Probably the nastiest bathroom I've ever been in. Very gross and uncared for. Wife confirmed the woman's bathroom was the same or worse. Find a gas station before ever stopping here.
  • KM
    k m
    Dec 14, 2025
    1.0
    You’d have better luck ordering from a kindergartener and receiving your order right. Regardless of going in or drive thru - explain in the simplest terms the most basic of order, it’ll be wrong. Of course, cold as well.
  • YB
    yoyofunkin blows
    Dec 10, 2025
    1.0
    We went through McDonald’s drive-through we ordered two grinch meals, and some other meals. All of our sodas were flat and watery. Our grinch meals did not come with what is advertised and our fries were undercooked. I tried to call the nickel Street McDonald’s. No one answers. I also had brown lettuce in my big Mac. $75 bill i wouldn’t have complained but there was just too many problems. And to top it off, they don’t give you a receipt for proof
  • PR
    Paul Raseru
    Dec 7, 2025
    1.0
    This is a worst McDonald’s,I have came across,this morning December 7th ,I went to pick up a order ,in the line there was a gentleman patiently waiting for his order more than 15 to 20 minutes for someone to ask him or even acknowledge that he was waiting for that long ,I was second in line,about 10 minutes of my waiting,a guy just walked in right infront of me and the gentleman was standing there waiting for his order ,right away a guy was inside McDonald’s notice that this dude just walked and they both talking to each other,looks like their friends,right away this McDonald’s manager or supervisor whatever the hell his position ,ask this guys just walked like a minute or two ago his order and prepared it for him and he’s out of the door less than 5,all I want to say to that person who did this today ,karma always comes around ,if you doing that favouritism bs please stop ,your work place is not about your friendship or relationship or family members you are there to serve the public and please do your job right

Frequently Asked Questions About McDonald's

What are the opening hours for visiting McDonald's at 193 Nicol Street, Nanaimo?

McDonald's at 193 Nicol Street, Nanaimo is open 24 hours every day for dine-in service.

When is the drive-through service available at this McDonald's location?

The drive-through service is available 24 hours a day, seven days a week at this location.