Business Details
About
Fast Food RestaurantRestaurantIce Cream ShopCoffee ShopSalad ShopSandwich Restaurant
From the Big Mac to the Quarter Pounder, we have been serving smiles and memories, coast-to-coast, since 1967.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- DebitAvailable
Location
Hours
Reviews
3.0
1,333 reviews
5 stars
288
4 stars
249
3 stars
302
2 stars
156
1 star
338
What are people saying?
AI-generated from recent customer reviews
Cleanliness
Numerous reviews highlighted unsanitary conditions, including dirty bathrooms and tables, with some customers expressing disgust at the overall cleanliness of the location.
Food Quality
Many customers reported receiving cold, poorly prepared food, with specific complaints about incorrect orders and items missing from their meals.
Customer Service
A significant number of reviews mentioned rude or unprofessional staff, long wait times, and issues with order accuracy, leading to a negative overall impression of service.
Safety Concerns
Several customers raised concerns about safety due to the presence of homeless individuals around the location and the visible presence of rat traps.
Management Issues
Reviews indicated poor management practices, including unprofessional behavior from managers and a lack of responsiveness to customer complaints.
- KKKenidoodleNov 14, 20252.0mcdonald’s food is always good tbf, but… the women’s bathroom… the massive amounts of hazardous objects in the container.. the HOLE IN THE WALL??? with garbage?? i thought an eye would poke out. the missing stall door from the bathroom??? umm…
- ARAlex RyaboshtanNov 9, 20251.0Once i ordered double fillet fish. That was a huge mistake, to order something more complicated than fries and coffee...
- KKKarenNov 5, 20251.0SERVICE HOT FOOD & NOT COLD & FREASHER FOOD YES IM UPSET.
- MEManzur EliOct 22, 20251.0Avoid this place at all costs! Gurpreet, the manager, clearly disregards food safety. They were spraying non-food-safe chemicals (covered with stickers to hide what is was) all over the kitchen to combat a bug problem, while fruit flies swarmed around. Rat traps were also visible around the store. To make matters worse, the place is overrun by homeless individuals, and the manager seemed indifferent to customer safety. You're guaranteed to get sick if you eat here, not to mention the staff never change their gloves. I got this photo after they left it sitting on a table while checking on a man sleeping in the bathroom AVOID!
- KBKelly BlairOct 19, 20251.01/4 pounder meal was absolutely terrible - worst I have ever had from a McDonalds! Fries seemed like they had been reheated - not crisp but kinda mushy and not near enough salt / burger patty was cold enough that grease had solidified so ended up throwing it out / coke even had bad taste like pop lines were dirty. I will never order from this location again.
Frequently Asked Questions About McDonald's
What are the opening hours for visiting McDonald's at 193 Nicol Street, Nanaimo?
McDonald's at 193 Nicol Street, Nanaimo is open 24 hours every day for dine-in service.
When is the drive-through service available at this McDonald's location?
The drive-through service is available 24 hours a day, seven days a week at this location.
What delivery options does McDonald's on Nicol Street offer?
Delivery is available 24/7. Customers can order online or via the McDonald's app for convenient delivery.
Can I pick up my order in store at McDonald's Nicol Street?
Yes, in-store pickup is available along with delivery services at this location.
What meals are served at McDonald's on Nicol Street?
This McDonald's serves breakfast, lunch, and dinner, including coffee and dessert options.
Does McDonald's on Nicol Street accept credit and debit cards?
Yes, payment options include American Express, Discover, Mastercard, Visa, and debit card payments; cash is also accepted.
Is this McDonald's location child-friendly and suitable for families?
Yes, McDonald's on Nicol Street welcomes families and children, and offers a children's menu.
What are some nearby places I can visit before or after dining at McDonald's Nicol Street?
Nearby places include Harbourview District, a landmark and historical area; Deverill Square Water Park and Gyro Park, perfect for outdoor fun; and Nanaimo Fruit and Vegetable Company for fresh groceries.
Are there convenient stores or gas stations near McDonald's at 193 Nicol Street?
Yes, nearby you will find 7-Eleven convenience store and Shell gas station, useful for quick stops during your visit.
What local services can I find near McDonald's on Nicol Street?
Close to McDonald's you'll find services such as Money Mart for banking, Gallazin Locksmiths for home security needs, and Barnacle Ink tattoo and piercing studio.