Mixed reviews on service quality; some staff were praised for being friendly and efficient, while others were criticized for being rude and unhelpful.
Food Quality
Inconsistent food quality reported; some customers enjoyed fresh and hot meals, while others received cold or poorly prepared food.
Cleanliness
Concerns about cleanliness were raised, with multiple reports of dirty tables and unsanitary conditions.
Order Accuracy
Frequent issues with order accuracy, with many customers noting mistakes in their orders.
LS
Lillian Smith
Dec 24, 2025
5.0
Had great food tonight. The one worker, India, did a great job; she worked fast and was very kind. Even after serving us, she was constantly running around getting things done.
AA
ani
Dec 19, 2025
5.0
Great experience. The young fella Gabriel was so helpful and fast. 10/10 service from him.
KC
Kristen Cleroux
Dec 8, 2025
1.0
Check your to-go order before you leave! I ordered a BLT meal and it came on an English muffin. It's rare that I get breakfast out like this so I was super disappointed. My coffee was also supposed to have 1 sweetener in it but it has none. This is just a reminder about why I don't go to fast food places anymore. You get what you pay for, I guess.
KL
Kay Lynn
Dec 4, 2025
1.0
Shorted me fries, a drink and four cheese burgers on my order, won’t answer the phones.
AS
Ashley Saunders
Oct 31, 2025
1.0
What do you want kind of attitude. No smile, no thank you. What does Macs care, people still buy the food. Woodgrove malls " restaurant" wont be one I go to again though
What are the regular opening hours for McDonald's at 6631 Island Hwy. North, Nanaimo?
McDonald's is open daily from 7:00 AM to 10:00 PM.
Does this McDonald's location offer drive-through service?
No, this location does not offer a drive-through service.
Can I order food for pickup from this McDonald's?
Yes, in-store pickup is available, but delivery is not offered at this location.
What meal options are served at this McDonald's?
They serve lunch and dinner meals, including popular items like the Big Mac and Quarter Pounder.
What payment options does this McDonald's accept?
They accept American Express, Cash, Discover, MasterCard, and Visa.
Is this McDonald's family-friendly and suitable for children?
Yes, the location welcomes families and children and has a children's menu available.
Does this McDonald's serve breakfast and coffee?
They serve coffee, but breakfast is not served at this location.
Are there any nearby fast food restaurants close to this McDonald's?
Yes, TacoTime is a nearby Mexican fast food restaurant you might consider visiting before or after your meal here.
What nearby retail stores can I visit around this McDonald's?
Nearby retail stores include Pandora Jewellery for jewelry, GameStop for video games and media, and Eclipse for women's clothing.
Where can I find mobile phone and telecommunication services near McDonald's?
You can visit Rogers, Fido (available in the Rogers Store), WIRELESSWAVE, and WOW! mobile boutique nearby for mobile phone and telecommunication needs.