Customer experiences with staff varied widely, with some praising friendly and efficient service while others reported rude behavior and long wait times.
Food Quality
Food quality was inconsistent, with some customers receiving fresh and hot meals, while others reported cold or poorly prepared food.
Cleanliness
Multiple reviews highlighted issues with cleanliness, including dirty tables and unsanitary conditions in the restaurant.
Customer Experience
Overall customer experience was mixed, with some enjoying their visits and others expressing dissatisfaction due to service and food quality.
Staffing Issues
Several customers noted that the location seemed understaffed, leading to longer wait times and poor service.
AS
Ashley Saunders
Oct 31, 2025
1.0
What do you want kind of attitude. No smile, no thank you. What does Macs care, people still buy the food. Woodgrove malls " restaurant" wont be one I go to again though
SO
singletracktv official
Sep 24, 2025
5.0
The young man working at 8:45 pm on September 24 2025 was absolutely excellent best experience at any fast food restaurant in years even brought the food to the table
PR
Paolo Lee Roman
Sep 15, 2025
5.0
Always a great place for a quick meal.
IW
I don't like people I don't like world
Aug 24, 2025
3.0
Is okay but not my favorite place to eat at
JS
James Suyat
Aug 24, 2025
1.0
Would give it 0 if I can the guy that was assembling sandwich didn't have have gloves on and I ordered for togo was not bag why charge a bag for togo ?
What are the regular opening hours for McDonald's at 6631 Island Hwy. North, Nanaimo?
McDonald's is open daily from 7:00 AM to 10:00 PM.
Does this McDonald's location offer drive-through service?
No, this location does not offer a drive-through service.
Can I order food for pickup from this McDonald's?
Yes, in-store pickup is available, but delivery is not offered at this location.
What meal options are served at this McDonald's?
They serve lunch and dinner meals, including popular items like the Big Mac and Quarter Pounder.
What payment options does this McDonald's accept?
They accept American Express, Cash, Discover, MasterCard, and Visa.
Is this McDonald's family-friendly and suitable for children?
Yes, the location welcomes families and children and has a children's menu available.
Does this McDonald's serve breakfast and coffee?
They serve coffee, but breakfast is not served at this location.
Are there any nearby fast food restaurants close to this McDonald's?
Yes, TacoTime is a nearby Mexican fast food restaurant you might consider visiting before or after your meal here.
What nearby retail stores can I visit around this McDonald's?
Nearby retail stores include Pandora Jewellery for jewelry, GameStop for video games and media, and Eclipse for women's clothing.
Where can I find mobile phone and telecommunication services near McDonald's?
You can visit Rogers, Fido (available in the Rogers Store), WIRELESSWAVE, and WOW! mobile boutique nearby for mobile phone and telecommunication needs.