Multiple reviews highlighted serious concerns regarding hygiene, including staff handling food without gloves and unsanitary conditions in the restaurant.
Customer Service
While some customers praised individual staff members for their friendliness and helpfulness, many others reported poor service, including rude behavior and slow response times.
Order Accuracy
Numerous customers experienced issues with incorrect orders, including missing items and wrong modifications, leading to frustration.
Food Quality
Several reviews mentioned dissatisfaction with food quality, including cold or overcooked items, and complaints about the freshness of ingredients.
Management Problems
Feedback indicated a lack of effective management, with reports of poorly trained staff and inadequate handling of customer complaints.
YC
Yk Castaway
Nov 2, 2025
1.0
The manager gave me a dbl qp box instead of the monopoly mchicken box I was supposed to receive, didn't notice until after I arrived at work; I only made the stop for the game and checked on the app to make sure my items qualified.
Poorly managed at least, scamming stamps at worst. Not the first time McDonald's monopoly would be proven dishonest... This used to be fun.
ER
Eddy Rosales
Oct 27, 2025
1.0
No hygiene at all, you can see the people preparing the burgers with no gloves, will not eat here again
JR
Jennifer Rowse
Oct 27, 2025
5.0
If you're lucky enough to get Ricky... his whole personality is FIRE. Wow such amazing customer service. Mc donalds is lucky to have him! He's the salt of the earth, thanks Ricky! You made my day by being you!
ST
Shannon Twiss
Oct 27, 2025
5.0
The two boys working at the front counter at McDonalds in Langley Walmart are AMAZING! They are kind, engaging, they look the customers in the eyes. They are doing everything they can to make the customers happy!! I love it!