Multiple reviews highlighted serious hygiene issues, including staff handling food without gloves and unsanitary conditions.
Employee Praise
Some employees, particularly Ricky and Brody, received high praise for their exceptional customer service.
Food Quality
Customers frequently complained about cold, poorly prepared food and incorrect orders.
Cleanliness
Several reviews noted that the restaurant was dirty, with overflowing trash bins and unclean tables.
TS
Tyler Sinclair
Dec 20, 2025
1.0
Took over 15 minutes to get our food while countless people who ordered after got their food. It wasn't anything crazy either two breakfast meals.
They also bumped our order off like it was done right away from the screen to make it look like it was done right away.
Food was still cold.
EN
E. Nikolaevich
Dec 14, 2025
5.0
Всё великолепно👌 Эта команда ребят просто превосходно!!! всё очень вкусно и быстро спасибо большое
SB
Shubhdeep Brar
Dec 6, 2025
1.0
placed an order with Simar, but they gave me something completely different. Even after I confirmed the order, they told me I had to come back again to fix their mistake. It was a total waste of my time and very frustrating. This kind of service is unacceptable.
AP
Alicia Parisien
Dec 3, 2025
5.0
Let’s just take a minute to appreciate a young lad working here named Rickie. Best costumer service I’ve ever had at a fast food place. Calls me sir and women ma’am is so absolutely friendly. Thanks for such a great visit Ricki!!!!
AC
A C
Dec 2, 2025
5.0
That handsome tall young man, I think his name is Baya (tall black male in his early 20s? About 6'3 or so?) is so polite. Very hard working snd excellent customer service. He made my children's day!
Also Ricky is another Rockstar employee. And the Latin guy i forgot his name.