Customers frequently reported extremely slow service, especially in the drive-thru, with long wait times and delays in receiving orders.
Order Accuracy
Many reviews highlighted issues with incorrect orders, missing items, and poorly prepared food, leading to customer frustration.
Food Quality
There were numerous complaints about the quality of food, including cold items, stale fries, and overall dissatisfaction with the freshness of the meals.
Staff Performance
While some customers praised friendly staff, many others criticized the lack of professionalism and efficiency among employees, particularly in handling orders.
Cleanliness
Several reviews mentioned cleanliness issues within the restaurant, including dirty bathrooms and unkempt dining areas.
ON
Old Noobster
1 day ago
1.0
How McDonald’s is screwing you. Price has gone up and see how the fry box now has a huge gap in the bottom way less fry’s to. If you come into the store they also ask if it’s for takeout or to eat in if you say take out you get charged for the paper bag and they don’t bother to tell you that either. And they don’t charge you in drive thru. They have also removed every condiment in the lobby. No napkins no ketchup no nothing. McDonald’s is screwing you and don’t care. This store has such shitty reviews too.
CN
Caleb Neufeld
Dec 23, 2025
1.0
Literally the worst McDonald's location. Will screw up the order 4 out of 5 times. Always missing something. And drive thru is PAINFULLY slow. Sometimes will stop inexplicably for 5-6 minutes. No movement no orders, nothing. Better off driving to another location.
GG
Gss
Dec 14, 2025
1.0
Probably one of the worst run and no food quality control McDonald's in the lower mainland. I've gotten food from here from Uber eats that was inedible burgers tasted weird fries were rock hard and darker like they refried old ones I got a full refund from Uber eats. Even if I had gone to the drive-thru I would have gone right back and gotten a full refund and thrown that garbage to them through the drive-thru window . If you went to this location and got horrible food get your money back you're entitled to it. Avoid this location.
SD
Suzanne D.
Dec 6, 2025
3.0
It was ok. I asked for no onions . Guess what was on my burger. ...yep onions
McDonald's is not cheap anymore either. Cashier put wrong $ amount in and couldn't count back my change....
What are the operating hours of McDonald's at 21558 Fraser Hwy, Langley?
McDonald's at 21558 Fraser Hwy is open 24 hours every day of the week.
Does this McDonald's offer delivery and in-store pickup services?
Yes, this McDonald's offers both in-store pickup and delivery services.
What are the drive-through hours at this McDonald's location?
The drive-through is open 24 hours a day, seven days a week.
Can I get breakfast, lunch, and dinner at this McDonald's?
Yes, this McDonald's serves breakfast, lunch, and dinner.
What payment options are accepted at this McDonald's?
This McDonald's accepts American Express, Cash, Discover, Mastercard, and Visa.
Is this McDonald's location family-friendly and do they have a children's menu?
Yes, this McDonald's welcomes families and children and offers a children's menu.
Are there coffee shops near McDonald's at 21558 Fraser Hwy?
Yes, nearby coffee shops include Starbucks Canada and multiple Tim Hortons locations, great for grabbing additional coffee or snacks before or after your visit.
What nearby services can I find close to this McDonald's?
Nearby services include Shell and Esso gas stations for fuel, Always Reddy Rubbish Removal for waste services, and Travelodge by Wyndham Langley if you need lodging.
Are there fitness and wellness centers near this McDonald's?
Yes, Crossfit Fraser Valley, Hybrid Athletics gyms, and Elevate Physiotherapy and Wellness are nearby for fitness and physical therapy needs.
How can I place an order online for delivery or pickup at this McDonald's?
You can order online for delivery or pickup at https://www4.mcdonalds.ca/mcdeliverycanada/.