McDonald's

3.2
903 reviews
Drive-Thru Curbside
Get DirectionsCallWebsite

Business Details

32 - 370 Island Hwy, Ladysmith, BC
V9G 1T9, Canada
(250) 245-7560
https://www.mcdonalds.com/ca
GoogleFacebook

About

Fast Food RestaurantRestaurantIce Cream ShopCoffee ShopSalad ShopSandwich Restaurant
From the Big Mac to the Quarter Pounder, we have been serving smiles and memories, coast-to-coast, since 1967.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

McDonald's
32 - 370 Island Hwy, Ladysmith, BC
V9G 1T9, Canada

Hours

Reviews

3.2
903 reviews
5 stars
237
4 stars
207
3 stars
185
2 stars
86
1 star
188

What are people saying?

AI-generated from recent customer reviews

Service Issues

Customers frequently reported slow service, long wait times, and staff forgetting orders.

Food Quality

Many reviews mentioned poor food quality, including cold, stale, or incorrectly prepared items.

Staff Attitude

While some staff were praised for their friendliness, others were criticized for rudeness and lack of attention.

Cleanliness

Several customers noted unsanitary conditions, including dirty tables and restrooms.

Inconsistency

Overall, there were numerous complaints about inconsistent service and food quality across visits.
  • SL
    Sophia Lamont
    Nov 14, 2025
    1.0
    The food was good the service was, horrible we order a gravy and it was peanut butter water drowned. The person working at the front was named holden. Now Holden was nice I made him a drawing and he took it. Now , I made him slime and he threw it out. He was laughing at me and my friend quinci all because we wanted a refund. And then a random guy barked at me. His friend tried to trip me. I did it back. Then at the end me and quinci we got told our food is not a toy. Huge shoutout to Holden for dealing with quinci (and me). Also we ordered some food and I did not come and i have mad 😡.
  • MY
    Miro Ye
    Oct 26, 2025
    1.0
    After a long day of work, I just wanted to treat myself to a simple ice cream cone through the drive-thru. The staff told me to “wait a moment,” but then never came back. The cars behind me also had no idea what was going on. Meanwhile, the other drive-thru lane served three cars that arrived 5 min after me and even started taking orders for a fourth car before I finally gave up. I drove up to the window to tell them that they completely forgot about us, and the employee just said “sorry, we forgot.” I ended up leaving without ordering anything, and it really ruined my evening. I hope the management can provide better training for their staff so this doesn’t happen again.
  • QC
    queef childress
    Oct 25, 2025
    1.0
    please dont go here. the food is so bad and they put 8 buckets of mayo on the burger
  • HC
    hi im curious
    Oct 23, 2025
    1.0
    ummm like you're expired?
  • AW
    auston finglebob wiberg
    Oct 20, 2025
    1.0
    stop with the mayo :pray: I open my burger and its everywhere. like bro stop it bro I cant do it bro I just want a normal not 10 kilos of mayo bro I cant take it anymore bro its just too much for me to handle I cant eat that much mayo anymore its too much for me to eat I cant take it when you add so much mayo I hate it so much and mayo pmo so please dont do 10000 mayo when you make a burger with mayo. mayo don't cool I hate mayo I mean it tastes like a mayo bro it tastes like a mayo burger :(
Read more reviews on Google

Frequently Asked Questions About McDonald's

What are the operating hours for in-store dining at McDonald's Ladysmith?

McDonald's Ladysmith is open for in-store dining 24 hours a day, 7 days a week.

Does McDonald's Ladysmith offer drive-through service, and what are its hours?

Yes, the drive-through at McDonald's Ladysmith is open 24/7 every day.