Business Details
About
Fast Food RestaurantRestaurantIce Cream ShopCoffee ShopSalad ShopSandwich Restaurant
From the Big Mac to the Quarter Pounder, we have been serving smiles and memories, coast-to-coast, since 1967.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- DebitAvailable
Location
Hours
Reviews
3.2
973 reviews
5 stars
307
4 stars
208
3 stars
121
2 stars
78
1 star
259
What are people saying?
AI-generated from recent customer reviews
Service Issues
Customers frequently reported long wait times, incorrect orders, and unprofessional staff behavior.
Food Quality
Many reviews mentioned cold or poorly prepared food, with several customers expressing disappointment in the consistency of food temperature and quality.
Cleanliness
Several customers noted cleanliness issues, including dirty tables and bathrooms, impacting their overall experience.
Staff Friendliness
While some customers praised friendly and efficient staff, others reported rude service and a lack of attentiveness.
Overall Experience
Mixed reviews indicate that while some customers had positive experiences, many expressed dissatisfaction and a reluctance to return.
- LKLeslie KNov 14, 20252.0Missing pieces of our order again. This happens every time we go there. No happy at all, order screen was correct but they said I didn’t order something I did. Not ok
- LLL1230Nov 14, 20251.0The “new” lobby reno is horrible. Basically the reno was taking away pop/ketchup/napkin section and of course they give you NO ketchup, one napkin and slow sloppy service
- TCTroy ClarkNov 13, 20252.0There was only drive through because of renovations and the service sucked and my food was cold. Not very good 😕
- DDDenysNov 10, 20251.0Dining room currently closed for renovation — drive-thru only. Would be helpful if this was updated on Google Maps. Came here on foot from UBCO and couldn’t order inside.
- JSJer ShearOct 29, 20251.0My friend didnt order as wasnt given anyone to oder from. No friendliness. I wouldnt come back to this location. Fix youre staffing issues. Waited 15 mins for cheeseburger.
Frequently Asked Questions About McDonald's
What are the operating hours for McDonald's at 120 Old Vernon Rd, Kelowna?
McDonald's at 120 Old Vernon Rd, Kelowna is open daily from 5:00 AM to 11:59 PM.
Does this McDonald's location offer delivery and in-store pickup?
Yes, this McDonald's offers both delivery and in-store pickup services.
Is there a drive-through available at this McDonald's, and what are its hours?
Yes, a drive-through is available and operates daily from 5:00 AM to 11:59 PM.
What meals are served at this McDonald's location?
This McDonald's serves breakfast, lunch, and dinner.
What payment options are accepted at McDonald's 120 Old Vernon Rd?
They accept American Express, Cash, Discover, MasterCard, and Visa.
Does this McDonald's welcome families and children?
Yes, this McDonald's welcomes families and children and has a children's menu available.
What is the dress code or attire recommended when visiting this McDonald's?
The attire is casual for all visitors.
What are some nearby automotive services customers can visit before or after dining at McDonald's?
Nearby automotive services include Valleypro Autohouse, Europro Autohaus Ltd., and NAPA Autopro, which offer repair, oil changes, and tire services.
Are there any convenient stores or gas stations nearby McDonald's for quick errands?
Yes, On The Run - Convenience Store and Chevron Gas Station are close by for convenient shopping and fuel needs.
What nearby attractions can families visit along with McDonald's at 120 Old Vernon Rd?
Families can enjoy visiting North Glenmore Dog Park nearby after their meal.