Business Details
About
Fast Food RestaurantRestaurantIce Cream ShopCoffee ShopSalad ShopSandwich RestaurantMcDonald's
From the Big Mac to the Quarter Pounder, we have been serving smiles and memories, coast-to-coast, since 1967.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- DebitAvailable
Location
Hours
Reviews
3.2
1,895 reviews
5 stars
525
4 stars
408
3 stars
391
2 stars
149
1 star
422
What are people saying?
AI-generated from recent customer reviews
Customer Service
Several customers praised the friendly and attentive service from staff members, particularly highlighting individuals like Ana and Eiffel.
Order Accuracy
Many reviews indicated frequent issues with incorrect orders, particularly in the drive-thru, leading to customer frustration.
Food Quality
There were numerous complaints about food quality, including stale items, incorrect preparation, and concerns over cleanliness and safety.
Cleanliness
While some customers noted cleanliness, others reported unsanitary conditions, particularly in the dining area and food preparation.
Value for Money
Customers expressed dissatisfaction with pricing, feeling that the value has decreased compared to previous experiences.
- HKHarleen Kaur2 days ago1.0I had a very disappointing experience at this McDonald’s. The sandwich I received was extremely dry, with barely any sauce or filling. It was so dry that it was hard to eat and really ruined my meal. I expect better quality and care when preparing food. Very unhappy with this visit.
- WJwendy johnsonDec 17, 20255.0With how inconsistent customer service can be lately, especially in drive-throughs, it was really refreshing to have such a positive experience at the McDonald’s on Hollywood Road. Ana, who helped us, was genuinely sweet and smiling, which honestly made our day. It might seem like a small thing, but friendly customer service goes a long way, and it was just really nice to experience that for a change. Thank you, Ana, for being so pleasant. It didn’t go unnoticed!
- JSJashandeep SinghDec 5, 20255.0LJ was very kind and assembles the order very fast, would recommend this branch
- MLMry LrrnDec 1, 20255.0We were served by Eiffel, who works the night shift at McDonald’s, and we were really impressed! He was extremely kind, attentive, and made sure our order was exactly the way we wanted it. Thank you so much for the great service! You made our visit so much better.
- SSSukhvir Kaur (Sukh)Nov 29, 20251.0Food Associates please be responsible at your job, customers do pay their money and time to come and order food. Make and pack it properly.
Frequently Asked Questions About McDonald's
What are the opening hours for in-store dining at McDonald's on Hollywood Road North, Kelowna?
McDonald's on Hollywood Road North is open 24 hours every day for in-store dining.
Does this McDonald's location offer drive-through service, and if so, what are the hours?
Yes, this McDonald's has a drive-through that operates 24 hours a day, seven days a week.
Is delivery available from McDonald's at 155 Hollywood Road North?
Yes, McDonald's offers delivery service 24/7 at this location.
Can I order pickup from this McDonald's?
Yes, in-store pickup is available at this McDonald's location.
What meals are served at McDonald's on Hollywood Road North?
This McDonald's serves breakfast, lunch, and dinner.
What payment options does McDonald's accept at this location?
They accept American Express, Cash, Discover, MasterCard, and Visa.
Is the McDonald's on Hollywood Road North family-friendly and are children's menu options available?
Yes, McDonald's welcomes families and offers a children's menu.
Are there other fast food or coffee places near McDonald's at 155 Hollywood Road North?
Yes, nearby you can find Tim Hortons and Wendy's, which offer coffee and fast food respectively, providing options before or after your visit.
What nearby pharmacies can I visit along with McDonald's on Hollywood Road North?
Nearby pharmacies include Rexall and Shoppers Drug Mart, convenient for picking up prescriptions or essentials along with your meal.
Are there any nearby attractions or services close to McDonald's on Hollywood Road North that customers might find useful?
Yes, customers can visit Orchard Smiles Dentistry for dental care or relax at Beautiful Nails Art and Spa, both close to McDonald's on Hollywood Road North.