Business Details
About
Fast Food RestaurantRestaurantIce Cream ShopCoffee ShopSalad ShopSandwich Restaurant
From the Big Mac to the Quarter Pounder, we have been serving smiles and memories, coast-to-coast, since 1967.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- DebitAvailable
Location
Hours
Reviews
3.2
1,892 reviews
5 stars
523
4 stars
407
3 stars
391
2 stars
149
1 star
422
What are people saying?
AI-generated from recent customer reviews
Order Accuracy
Many customers reported frequent mistakes with their orders, including missing items and incorrect food.
Customer Service
While some reviews praised individual staff members for their friendliness and helpfulness, others highlighted poor service and rudeness from employees.
Cleanliness
Several customers noted unsanitary conditions in the restaurant, including dirty tables and a lack of maintenance in the play area.
Food Quality
There were numerous complaints about the quality of food, including stale items, incorrect preparation, and concerns about food safety.
Pricing
Customers expressed dissatisfaction with the high prices, feeling that the value for money has decreased compared to previous experiences.
- MEMohamed Elidrissi4 days ago5.0Simple, and honestly pretty satisfying
- AGAly GNov 16, 20251.0I don't think this McDonald's knows what they're doing half the time. We go through the drive thru and say we want to order 3, 2 cheeseburger meals. The girl then says, "we don't have a 3 cheeseburger meal, you can order a 2 cheeseburger meal, then another cheeseburger" 🙄 we then try to reiterate that we want 3, 2 cheeseburger meals and she then says "a happy meal?!" My husband finally got fed up and said that we'd come into order because she wasn't getting it. We go in to order and all the syrup in the pop machines is empty and it's only spitting out carbonated water. We informed the staff member and she responded with a "Huh? Yeah okay" and walked away. Also, the music blaring in the back of the store makes it difficult to hear yourself think. The manager was too busy flirting with a staff member to run the restaurant.
- PSPROTECTIVE SERVICESNov 14, 20255.0I only stopped in to use the bathroom.
- 7772BolerNov 5, 20255.0Usually only get a coffee here. While paying for my order, an employee (Sirat) gave me my coffee while I was still paying for it! That was very nice of her and super efficient.
- NCNathan ClarkNov 2, 20251.0Only a couple customers in the drive through with me, and they STILL consistently get my order wrong. Will be going to a different place for my morning coffee. This place is terrible even for a mcdonalds
Frequently Asked Questions About McDonald's
What are the opening hours for in-store dining at McDonald's on Hollywood Road North, Kelowna?
McDonald's on Hollywood Road North is open 24 hours every day for in-store dining.
Does this McDonald's location offer drive-through service, and if so, what are the hours?
Yes, this McDonald's has a drive-through that operates 24 hours a day, seven days a week.
Is delivery available from McDonald's at 155 Hollywood Road North?
Yes, McDonald's offers delivery service 24/7 at this location.
Can I order pickup from this McDonald's?
Yes, in-store pickup is available at this McDonald's location.
What meals are served at McDonald's on Hollywood Road North?
This McDonald's serves breakfast, lunch, and dinner.
What payment options does McDonald's accept at this location?
They accept American Express, Cash, Discover, MasterCard, and Visa.
Is the McDonald's on Hollywood Road North family-friendly and are children's menu options available?
Yes, McDonald's welcomes families and offers a children's menu.
Are there other fast food or coffee places near McDonald's at 155 Hollywood Road North?
Yes, nearby you can find Tim Hortons and Wendy's, which offer coffee and fast food respectively, providing options before or after your visit.
What nearby pharmacies can I visit along with McDonald's on Hollywood Road North?
Nearby pharmacies include Rexall and Shoppers Drug Mart, convenient for picking up prescriptions or essentials along with your meal.
Are there any nearby attractions or services close to McDonald's on Hollywood Road North that customers might find useful?
Yes, customers can visit Orchard Smiles Dentistry for dental care or relax at Beautiful Nails Art and Spa, both close to McDonald's on Hollywood Road North.