McDonald's

3.0
299 reviews
Temporarily Closed
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Business Details

1555 Banks Road, KELOWNA, BC
V1X 7Y8, Canada
(250) 860-5711
https://www.mcdonalds.com/ca
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About

Fast Food RestaurantRestaurantIce Cream ShopCoffee ShopSalad ShopSandwich Restaurant
From the Big Mac to the Quarter Pounder, we have been serving smiles and memories, coast-to-coast, since 1967.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

McDonald's
1555 Banks Road, KELOWNA, BC
V1X 7Y8, Canada

Hours

Reviews

3.0
299 reviews
5 stars
71
4 stars
61
3 stars
53
2 stars
30
1 star
84

What are people saying?

AI-generated from recent customer reviews

Customer Service

Mixed reviews on customer service, with some praising friendly staff while others reported rude and dismissive interactions.

Food Quality

Inconsistent food quality noted, with some customers enjoying fresh items while others received cold or poorly prepared meals.

Cleanliness

Concerns raised about cleanliness, particularly in the dining area and restrooms, with some customers finding the environment unsatisfactory.

Wait Times

Long wait times reported frequently, with some customers experiencing delays even during non-peak hours.

Takeout Experience

Negative feedback regarding the new charge for takeout bags, with customers expressing frustration over the inconvenience.
  • EM
    Emma McLean
    Oct 5, 2025
    4.0
    Aside from the random white string that was wrapped around one of my fries, my experience here was really nice. The fries and nuggets were fresh and hot ( only Macdonald’s I get hot nuggets ) The lovely young man working the front counter ( maybe Ronin? ) was so polite and hard working - he called us guests, which felt warm and inviting. He was also tidying the waiting area in between serving people. It was refreshing to have this service and he should be rewarded for his hard work!
  • LS
    Liam Skelton
    Jul 3, 2025
    1.0
    Ugh
  • HH
    Himani Handa
    Jun 23, 2025
    5.0
    ⭐️⭐️⭐️⭐️⭐️ 5-Star Review for Mcd (Inside Walmart) I had a great experience at Mcd inside Walmart! The staff here provides the best customer service—friendly, patient, and they really take the time to prepare the coffee properly. You can tell they care about both quality and customer satisfaction. I tried their medium oat iced coffee, and it was honestly one of the best I’ve had in a while—smooth, rich, and full of flavor. It didn’t taste rushed or watered down like some other places.
  • NN
    N
    Jun 9, 2025
    3.0
    Its mcdonalds. Something quick and fast. But this place gets packed. Surrounding needs some cleaning. Washroom as well needs a bit of cleaning. Food same as any mickey d’s.
  • NC
    Nash Contois
    Jun 8, 2025
    2.0
    I was once really hungry and walked like 2km to here because the stupid evil A&W near my house was closed. It took forever for me to get my burger and it lowkey sucked. Also the employees were constantly yelling for some reason??
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Frequently Asked Questions About McDonald's

What are the regular opening hours of McDonald's at 1555 Banks Road, Kelowna?

This McDonald's is open daily from 7:00 AM to 11:00 PM.

Does this McDonald's location have a drive-through service?

No, the drive-through service is closed every day at this location.