Mixed reviews on customer service, with some praising friendly staff while others reported rude and dismissive interactions.
Food Quality
Inconsistent food quality noted, with some customers enjoying fresh items while others received cold or poorly prepared meals.
Cleanliness
Concerns raised about cleanliness, particularly in the dining area and restrooms, with some customers finding the environment unsatisfactory.
Wait Times
Long wait times reported frequently, with some customers experiencing delays even during non-peak hours.
Takeout Experience
Negative feedback regarding the new charge for takeout bags, with customers expressing frustration over the inconvenience.
EM
Emma McLean
Oct 5, 2025
4.0
Aside from the random white string that was wrapped around one of my fries, my experience here was really nice. The fries and nuggets were fresh and hot ( only Macdonald’s I get hot nuggets ) The lovely young man working the front counter
( maybe Ronin? ) was so polite and hard working - he called us guests, which felt warm and inviting. He was also tidying the waiting area in between serving people. It was refreshing to have this service and he should be rewarded for his hard work!
LS
Liam Skelton
Jul 3, 2025
1.0
Ugh
HH
Himani Handa
Jun 23, 2025
5.0
⭐️⭐️⭐️⭐️⭐️ 5-Star Review for Mcd (Inside Walmart)
I had a great experience at Mcd inside Walmart! The staff here provides the best customer service—friendly, patient, and they really take the time to prepare the coffee properly. You can tell they care about both quality and customer satisfaction.
I tried their medium oat iced coffee, and it was honestly one of the best I’ve had in a while—smooth, rich, and full of flavor. It didn’t taste rushed or watered down like some other places.
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N
Jun 9, 2025
3.0
Its mcdonalds. Something quick and fast. But this place gets packed. Surrounding needs some cleaning. Washroom as well needs a bit of cleaning. Food same as any mickey d’s.
NC
Nash Contois
Jun 8, 2025
2.0
I was once really hungry and walked like 2km to here because the stupid evil A&W near my house was closed. It took forever for me to get my burger and it lowkey sucked. Also the employees were constantly yelling for some reason??
What are the regular opening hours of McDonald's at 1555 Banks Road, Kelowna?
This McDonald's is open daily from 7:00 AM to 11:00 PM.
Does this McDonald's location have a drive-through service?
No, the drive-through service is closed every day at this location.
What meal times are served at this McDonald's?
They serve lunch and dinner meals.
What payment options are accepted at this McDonald's?
You can pay with American Express, cash, Discover, Mastercard, and Visa.
Can I order food for delivery or pickup at this McDonald's?
Yes, in-store pickup and delivery services are available.
Is there a mobile app to order from this McDonald's?
Yes, you can use the My McD’s App available on both Android and iOS platforms.
What type of attire is recommended when visiting this McDonald's?
Casual attire is suitable for dining here.
Are families and children welcomed at this McDonald's?
Yes, this location welcomes families and children and has a children's menu.
What are some nearby health and wellness places around McDonald's at 1555 Banks Road?
Nearby health places include Precision Sexual Health Clinic for Men Kelowna, Move Health and Wellness chiropractic and massage center, and Jack Nathan Health Medical Centre in Walmart.
Which nearby retail stores could I visit before or after dining at McDonald's?
Walmart Canada and Walmart Vision Centre are nearby retail stores where you can shop conveniently before or after your meal.
Are there nearby hotels close to this McDonald's location for visitors?
Yes, Holiday Inn Express & Suites Kelowna - East and Jasper Park Lodge are nearby hotels where visitors can stay.