McDonald's

3.0
1133 reviews
Drive Thru McDelivery
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Business Details

3100 Lakeshore Road, Kelowna, BC
V1W 3T1, Canada
(250) 860-3450
https://www.mcdonalds.com/ca
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About

Fast Food RestaurantRestaurantIce Cream ShopCoffee ShopSalad ShopSandwich Restaurant
From the Big Mac to the Quarter Pounder, we have been serving smiles and memories, coast-to-coast, since 1967.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

McDonald's
3100 Lakeshore Road, Kelowna, BC
V1W 3T1, Canada

Hours

Reviews

3.0
1,133 reviews
5 stars
297
4 stars
200
3 stars
194
2 stars
117
1 star
325

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers reported poor service, including rude staff and incorrect orders, leading to dissatisfaction.

Order Accuracy

Frequent complaints about incorrect orders, missing items, and issues with online app orders were noted.

Cleanliness

Several reviews highlighted dirty conditions in the restaurant and bathrooms, impacting the overall experience.

Operational Hours

Customers expressed frustration over the location not being open 24 hours as advertised, with instances of being turned away.

Food Quality

Mixed feedback on food quality, with some customers receiving cold or improperly prepared items.
  • ME
    Mohamed Elidrissi
    3 days ago
    5.0
    I had a great experience at this McDonald’s. The service was quick, the staff were friendly, and my order was accurate. The restaurant was clean, and the food was fresh and hot. I really appreciated the professionalism and the speed, especially during a busy time. Great job!
  • MN
    Matthew Nielsen
    Nov 9, 2025
    1.0
    The fries were cold and lack salt, the burger was wrong, chicken nuggets were practically crunchy and cooked in what must’ve been bad oil, sprite I ordered tasted like T.V static because it was just carbonated water. The service is poor and they’re too busy rushing people out so they can get back to their conversations which leads to their inability for focusing on any level of quality. To throw a cherry on the top I went in to use their facilities and got told that there was only one washroom which was occupied (that’s fine). After waiting for 3 people before me I got a knock on the door followed by another one shortly after from an employee stating I had been taking too long. You could consider having a second washroom open.
  • RR
    Rknht
    Oct 28, 2025
    1.0
    The attitude towards the customer is very bad and there is no smiling face, the wrong order was given and badly treated
  • SM
    Sutekh MH
    Oct 20, 2025
    1.0
    Went around 1am when I got off work, as the hours say they are open. Drive through was blocked off by milkcrates and they had closed. This is pretty common at this Mcdonald's, even though it is a 24hr location.
  • KD
    Kait Dawn
    Oct 16, 2025
    2.0
    i went at 11:10 to get some lunch and they said they were still serving breakfast when the website says that they stop serving breakfast at 10:30 on weekdays.
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Frequently Asked Questions About McDonald's

What are the operating hours for McDonald's at 3100 Lakeshore Road in Kelowna?

This McDonald's location is open 24 hours a day, 7 days a week.

Does this McDonald's offer delivery service?

Yes, delivery is available 24/7 at this location.