McDonald's

3.4
1540 reviews
Drive-Thru Curbside McDelivery

About

Fast Food RestaurantRestaurantIce Cream ShopCoffee ShopSalad ShopSandwich RestaurantMcDonald's
From the Big Mac to the Quarter Pounder, we have been serving smiles and memories, coast-to-coast, since 1967.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

McDonald's
661 Fortune Drive, Kamloops, BC
V2B 2K7, Canada

Hours

Reviews

3.4
1,540 reviews
5 stars
463
4 stars
378
3 stars
311
2 stars
137
1 star
251

What are people saying?

AI-generated from recent customer reviews

Order Accuracy

Many customers reported issues with incorrect orders, missing items, and wrong modifications.

Service Quality

Feedback highlighted inconsistent service, with some staff being friendly and helpful while others were rude and unprofessional.

Cleanliness and Environment

Several reviews mentioned unsanitary conditions and a negative atmosphere, including reports of rats and poor restroom maintenance.

Speed of Service

Customers frequently noted long wait times and delays in service, particularly during busy hours.

Food Quality

There were mixed reviews on food quality, with some customers expressing dissatisfaction with cold or poorly prepared items.
  • SS
    Shurvil Shevade
    6 days ago
    1.0
    My girlfriend urgently needed to use the washroom, but Harsh, the assistant manager, denied access even after she explained it was an emergency. The response was insensitive, harsh, and very unprofessional.
  • PB
    Pratibha Bakshi
    6 days ago
    1.0
    The staff was not cooperative at all. I was on my period and urgently requested to use the washroom. Despite clearly explaining that it was an emergency, the assistant manager responded in a very harsh and insensitive manner. She said, “I know, but we close the washroom at seven,” and completely refused to help. What was most disappointing is that she herself is a woman and still showed zero empathy or understanding toward a basic biological emergency. This was humiliating, stressful, and extremely unprofessional. Customer safety and dignity were clearly ignored, and the way the situation was handled reflects very poorly on the management. This experience made me feel disrespected and uncomfortable, and no one should be treated this way especially in a situation involving health and personal well-being.
  • TM
    Terren McGuire
    Dec 30, 2025
    1.0
    Just spent 40 dollars on family meals and another 5 on a burger. Asked for no dip for the nuggets but instead two mayo packets and the manager was trying to charge me for it even though I got no dip! Pathetic that you can’t have 2 mcchicken sauce with 45 dollars worth of food. Won’t ever stop here on the way through Kamloops again
  • LC
    Laura Courtenay
    Dec 30, 2025
    5.0
    I pre-ordered and pre-paid for 13 Happy Meals for my child's birthday party four days in advance, then they put my order on their schedule for the date and time I requested. The day of the party I had a friend pick up the order and it was all ready to go in boxes and the staff helped her carry it out to her vehicle. Every order was correct, even the special orders. Everything went seamlessly and all the kids were happy. I would definitely do that again. Thank you!
  • JK
    Justin Kovesy
    Dec 28, 2025
    5.0
    I love the McDonald's in Kamloops. They are always friendly and have a tendency to remember you if you visit regularly. The also very rarely mess up any of my orders. High marks in my experience.

Frequently Asked Questions About McDonald's

What are the regular opening hours for McDonald's at 661 Fortune Drive, Kamloops?

McDonald's at 661 Fortune Drive in Kamloops is open 24 hours a day, every day of the week.

During what hours can I get drive-through service at this McDonald's?

The drive-through is open 24 hours every day, allowing you to order anytime.