McDonald's

3.4
1530 reviews
Drive-Thru Curbside McDelivery

About

Fast Food RestaurantRestaurantIce Cream ShopCoffee ShopSalad ShopSandwich Restaurant
From the Big Mac to the Quarter Pounder, we have been serving smiles and memories, coast-to-coast, since 1967.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

McDonald's
661 Fortune Drive, Kamloops, BC
V2B 2K7, Canada

Hours

Reviews

3.4
1,530 reviews
5 stars
458
4 stars
378
3 stars
309
2 stars
137
1 star
248

What are people saying?

AI-generated from recent customer reviews

Service Issues

Many customers reported slow service, long wait times, and frequent order mistakes, leading to frustration.

Staff Attitude

Feedback on staff behavior was mixed, with some praising friendly service while others noted rudeness and lack of attentiveness.

Order Accuracy

A significant number of reviews highlighted problems with incorrect or incomplete orders, including missing items and wrong food.

Cleanliness and Environment

Concerns were raised about the cleanliness of the location and the presence of undesirable activities outside, affecting the dining experience.

Food Quality

Customers expressed disappointment with food quality, including cold items, poorly prepared meals, and inconsistent taste.
  • DS
    Dave Stizzle
    4 days ago
    1.0
    I'm confused why people come here. Read the reviews from most others, how awful this location's food is, as well as the horrible customer service here. The cost compared to food quality and dining experience has gone downhill so far I'm shocked people still go here. 6.5 million burgers a day ... hmm I'm starting to wonder what they're actually serving everyone cause I definitely don't think these #s add up to overall beef worldwide.
  • DS
    David Stad
    4 days ago
    1.0
    This location is just disguisting. The Rats running around are what ended my visits here, and kicking a kid out of the play place by a rude staff member. I don't get it personally, this place needs to do better. Bullying kids is messed up.
  • RK
    Rushal Kashif
    Nov 8, 2025
    1.0
    It clearly says on the app that I need to pick up my order from the drive-through after 8 PM, but when I went there, the staff told me very rudely that I had to come inside instead. When I mentioned that the app says drive-through pickup, she said, “It’s not ready yet.” Then when I went inside, another employee told me the order had actually been ready for about five minutes. Either update the note on the app to reflect the real process or make sure staff are polite when speaking to customers. Very disappointing experience. I will make sure to report it to your headquarters.
  • KB
    Kristi Van Bodegom
    Nov 6, 2025
    1.0
    Lindsay, the asst manager refused to give a refund with reciept and proof of purchase, and did not provide the mobile order. When asked for the managers name she refused, she also was talking about me in front of all the staff and customers. Good to see how terrible the leaders are there. She also refused to give me the proper contact information for the refund. Do not go if you want your money stolen
  • SC
    Summer Crombie
    Oct 28, 2025
    3.0
    Like many mcdonald's you don't expect much when you go there every single time you go through the drive-thru however I suggest before you leave the last window you make sure you have all of your items And make sure they're the correct items as well as 8 out of 10 times the order is wrong or missing something. They're especially bad for forgetting to ketchup/condiments up when you had made it very very clear not to forget it when you were ordering. . And I get they can be busy but I mean how hard is your job read the items that were ordered and put each item in the bag and then double check before you give the bag to the customer. And it's super frustrating when you're sitting in lineup or standing in lineup for your order you get it and you have to stand or go through the drive-thru all over again and wait all over again just for them to give you what they should have given you in the first place and they have no problem not compensating for it say if you realize you don't have your fries. You go through and they say oh we didn't add the fries they'll make you pay for it . When it was a part of the meal. Also it's not a good environment to sit and eat at if you have kids especially. There's a lot of homeless/ drug use happening right at the tables outside. If you have little ones definitely keep them close.

Frequently Asked Questions About McDonald's

What are the regular opening hours for McDonald's at 661 Fortune Drive, Kamloops?

McDonald's at 661 Fortune Drive in Kamloops is open 24 hours a day, every day of the week.

During what hours can I get drive-through service at this McDonald's?

The drive-through is open 24 hours every day, allowing you to order anytime.